This episode turns Little’s Law from theory to practice. In under five minutes, we show how WIP = Throughput × Cycle Time explains stalled portfolios, why capping work-in-process reliably shortens delivery time, and how pull policies, small batches, and a weekly Flow Council lifts throughput and on-time quality across functions. Expect cross-industry evidence and a simple, measurable actions list you can run this quarter.

References:

1) A Proof for the Queuing Formula L = λW: https://doi.org/10.1287/opre.9.3.383

2) Factory Physics: https://www.goodreads.com/book/show/133247684-factory-physics-3rd-third-edition-by-wallace-j-hopp-mark-l-spearman?from_search=true&from_srp=true&qid=gRn7JtYQg0&rank=2

3) The Principles of Product Development Flow: Second Generation Lean Product Development: https://www.goodreads.com/book/show/6278270-the-principles-of-product-development-flow

4) Rapid-Fire Fulfillment: https://hbr.org/2004/11/rapid-fire-fulfillment

5) Kanban: Successful Evolutionary Change for Your Technology Business: https://www.goodreads.com/book/show/8086552-kanban

Music Credit: Switch It Up, performed by Silent Partner, from the YouTube Studio Audio Library.

In this episode, we turn delivery data into leadership insights. We unpack what DORA actually measures, why elite performers ship faster with fewer failures, and how to wire those indicators into enterprise KPIs without trading away reliability. Expect practical moves you can brief to the board today including SLOs and error budgets, lead-time instrumentation, and decision velocity rules. Additionally, a simple actions list to baseline and improve your metrics.

References:

1) Accelerate State of DevOps 2021: https://cloud.google.com/resources/state-of-devops

2) Accelerate: Building and Scaling High Performing Technology Organizations: https://www.goodreads.com/book/show/35747076-accelerate

3) Service Level Objectives: https://sre.google/sre-book/service-level-objectives

4) Implementing SLOs: https://sre.google/workbook/implementing-slos

5) Embracing Risk: https://sre.google/sre-book/embracing-risk

Music Credit: Switch It Up, performed by Silent Partner, from the YouTube Studio Audio Library.

This episode takes aim at the “speed kills quality” myth with hard evidence. In five minutes we connect DORA’s data on elite performers, Little’s Law for small batches, Google SRE’s SLOs and error budgets, EnterpriseJoy’s discipline, and Netflix’s chaos engineering. You’ll see why faster feedback exposes blind spots sooner, improves stability, and raises your quality bar … because good things, shouldn’t take time.

References:

1) Accelerate State of DevOps 2021 (DORA): https://dora.dev/research/2021/dora-report

2) Accelerate: Building and Scaling High Performing Technology Organizations: https://www.goodreads.com/book/show/35747076-accelerate

3) A Proof for the Queuing Formula L = λW: https://doi.org/10.1287/opre.9.3.383

4) Service Level Objectives: https://sre.google/sre-book/service-level-objectives

5) Implementing SLOs: https://sre.google/workbook/implementing-slos

6) Toyota Production System: https://global.toyota/en/company/vision-and-philosophy/production-system/index.html

7) Chaos Engineering: https://arxiv.org/pdf/1702.05843

8) Chaos Engineering Upgraded: https://techblog.netflix.com/2015/09/chaos-engineering-upgraded.html

9) EnterpriseJoy Philosophy: https://www.youtube.com/@EnterpriseJoy

Music Credit: Switch It Up, performed by Silent Partner, from the YouTube Studio Audio Library.