On the 71st episode of Enterprise AI Innovators, host Evan Reiser (CEO and co-founder, Abnormal AI) speaks with Ogi Redzic, SVP & Chief Digital Officer at Caterpillar. Caterpillar is a century-old industrial manufacturer operating across construction, mining, and power and energy, collecting data from 1.6 million connected assets into a single platform called Helios. Ogi explains how building that data foundation first let Caterpillar ship its Cat AI Assistant in ten months, coach operators on safety in the cab, and give field technicians instant answers drawn from 50,000 service documents.

Quick Hits from Ogi:

On disciplined AI adoption: "Just because we can do something doesn't mean we should."

On shipping speed: "The product itself, the AI assistant, we put it out there in ten months, which before was unheard of."

On measuring digital leaders: "I will not measure you just on the quality of your code or the uptime of the services that you build."

Book Recommendation: The Art of Action by Stephen Bungay

Like what you hear? Leave us a review and subscribe to the show on Apple, Spotify, and YouTube.

Enterprise AI Innovators is a show where top technology executives share specific ways AI changes how work gets done in the enterprise.

Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/

Enterprise AI Innovators is produced by Abnormal Studios.

On the 70th episode of Enterprise AI Innovators, hosts Evan Reiser (CEO and co-founder, Abnormal AI) and Saam Motamedi (General Partner, Greylock Partners) are joined by Vijay Sankaran, Chief Digital and Information Officer at Johnson Controls. Johnson Controls is a 140-year-old building technology company that provides HVAC, controls, fire, and security systems for facilities ranging from hospitals and manufacturing plants to landmark towers and data centers worldwide. Vijay shares how his team is rebuilding the commercial, service, and customer support workflows with agentic AI, why he insourced the digital organization to move faster, and how the CIO role is shifting from operator to chief coach for AI adoption.

Quick Hits from Vijay:

• On the CIO's job now: "that's the role CIOs and CTOs need to play now: really being that chief coach on how to adopt AI."
• On building agents for sellers: "it's not serial, it's parallel. I can run ten different reps at once."
• On agentic AI in the field: "we're already seeing 8 to 10 hours of improvement just with AI. And we're not even, I would say, 25% of the way there."

Book Recommendation: AI Valley by Gary Rivlin.

Like what you hear? Leave us a review and subscribe to the show on Apple, Spotify, and YouTube.

Enterprise AI Innovators is a show where top technology executives share specific ways AI changes how work gets done in the enterprise.

Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/

Enterprise AI Innovators is produced by Abnormal Studios.

On the 69th episode of Enterprise AI Innovators, hosts Evan Reiser (CEO and co-founder, Abnormal AI) and Saam Motamedi (General Partner, Greylock Partners) are joined by Greg Meyers, Chief Digital and Technology Officer at Bristol Myers Squibb. Bristol Myers Squibb is one of the top ten pharmaceutical companies, with about 30,000 employees and roughly 45 billion dollars in annual revenue, making specialty medicines in oncology, immunology, and neurology. Greg shares how BMS puts commercially scalable AI products in front of doctors, why a science company had to start thinking like a data company, and how a small-team accelerator de-risks ambitious AI bets in a highly regulated industry.

Quick Hits from Greg:

On thinking like a data company: "to models, negative results matter as much as positive results."

On running small experimental teams: "making them too small to fail in a public or embarrassing way was really important."

On what really gates AI adoption: "psychology and sociology trump technology every time."

Like what you hear? Leave us a review and subscribe to the show on Apple, Spotify, and YouTube.

Enterprise AI Innovators is a show where top technology executives share specific ways AI changes how work gets done in the enterprise.

Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/

Enterprise AI Innovators is produced by Abnormal Studios.