Don't Ship Assumptions

What happens when you challenge long-held assumptions—and let real data and user behavior lead?

In this episode, Vidya Dinamani and Heather Samarin sit down with Harish Pandian, CPO at Gravity, to talk about driving product transformation in industries resistant to change.

From building gamified safety tools to rapid-fire prototype testing on job sites, Harish shares how deep customer empathy, hard data, and cross-functional trust unlock real adoption and lasting impact.