This last week Buzz Lightyear's Space Ranger Spin formally reopened at the Magic Kingdom in Walt Disney World. The attraction has long been a perfect complement to Tomorrowland, where it has recruited guests to fight the Emperor Zurg for the better part of three decades. As an attraction it has found a home at some time in all six Magic Kingdom style parks across the globe, making it one of the most commonly found attractions in any park. Moreover, it was the first Pixar based ride to be created in the theme parks. I remember being one of the first to ride it with my children in Cast Member previews in 1998. So I have a fond memory of this attraction, both here and across the globe. We'll compare all of these versions, and talk about how some versions have since been replaced. And of course, we'll board our ship and give you a review of the newly revised ride, emphasizing what is new and different. It's a welcome improvement to a Tomorrowland that is always on the go. So join as a new Buzz Lightyear attraction comes to the rescue at Magic Kingdom!

Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization.

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Disney Insights YouTube Page--Check it out and subscribe.

DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

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Check out Zanolla Travel to book your next vacation!

David & Leah Zanolla

ZanollaTravel.com Owner/Agents (309) 863-5469

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Performance Journeys

This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

Contact us today, and let us help you on your Performance Journey!

The Disney Destiny is Disney's newest ship here in the Western hemisphere. Recently I had an opportunity to meet up with the entire Zanolla Family. I often promote the David & Leah as being the best travel agent out there--so very much because they truly know Disney near, far, and globally. I use their services not only to book our own family's trips, but a number of groups that I have hosted in the programs and workshops I deliver. Today we get insights from not just them but their three children who offer not only insightful impressions, but candid remarks about what they truly enjoy as a family when traveling. Moreover, it's just fun banter as we talk about not only this ship, but the entire Wish class of ships that have been built recently. Disney Destiny is at the crest of a large wave of development and implementation in the cruise ship industry. So join us as we offer a family of insights with the Disney Destiny.

Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization.

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Disney Insights YouTube Page--Check it out and subscribe.

DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

Disney Insights Facebook Page--Come join and interact in conversation with others.

My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

_______________________________________________________

Check out Zanolla Travel to book your next vacation!

David & Leah Zanolla

ZanollaTravel.com Owner/Agents (309) 863-5469

_________________________________________________________

Performance Journeys

This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

Contact us today, and let us help you on your Performance Journey!

There's been much discussion over the years about Disney's Intellectual Properties being the driver of choosing new attractions being built in the parks. And with recent openings like World of Frozen at the new Disney Adventure World there has been a lot of speculation that Disney is focused more on single IP offerings rather than "lands" as has been in the past. We study attractions previously built and those soon to come to see if "worlds" with single intellectual properties are the way of the future over lands. And then we note something we call Relations, which consist of Twins, Siblings and Orphans. We'll introduce these terms and how these relate to each other in terms of deciding what to build, where to build it, and the scale by which it is built. From this we'll identify what the most likely paths forward for Imagineering as it tries to build its future forward with the most options possible--particularly at Disney's Hollywood Studios, Disney California Adventure and Disney's Adventure World. Join us for How Disney Lays Out Theme Parks: IPs, Lands, Worlds & Relations.

Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization.

__________________________________________________

Disney Insights YouTube Page--Check it out and subscribe.

DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

Disney Insights Facebook Page--Come join and interact in conversation with others.

My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

_______________________________________________________

Check out Zanolla Travel to book your next vacation!

David & Leah Zanolla

ZanollaTravel.com Owner/Agents (309) 863-5469

_________________________________________________________

Performance Journeys

This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

Contact us today, and let us help you on your Performance Journey!

This Disney Insights podcast is one of the most unique podcasts I've hosted over the hundreds I've presented over the last few years. It is about a work I have been laboring on for the better part of a year and a half, but in truth, It's the story of a lifetime of learning and understanding Disney. Indeed, it spans some five decades and its result is truly what I believe is something unique that I am introducing into the marketplace today. If you want to know the stories, the histories, the heritage that has really made Disneyland what it is today, this work seeks to provide that. Moreover, unlike nearly any other treatise, this seeks to answer how you can lead an organization, engage your employees and provide as powerful a customer experience as you can at "The Happiest Place on Earth". Join me as I introduce Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization.

__________________________________________________

Disney Insights YouTube Page--Check it out and subscribe.

DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

Disney Insights Facebook Page--Come join and interact in conversation with others.

My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

_______________________________________________________

Check out Zanolla Travel to book your next vacation!

David & Leah Zanolla

ZanollaTravel.com Owner/Agents (309) 863-5469

_________________________________________________________

Performance Journeys

This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

Contact us today, and let us help you on your Performance Journey!

We have much to share as Bob Iger steps aside and Josh D'Amaro takes reign as the new CEO of Disney. We will share some important messages he has shared in the first 24 hours as he stepped into this role and hosted the annual shareholder's meeting for The Walt Disney Company. We then will look at a number of opening dates for attractions that are coming to Walt Disney World, as well as the name for Disney Cruise Line's newest ship. With that, we'll even cover some rumors out there. So join us as we talk about Josh on Day 1 as the new CEO plus announcements for Walt Disney World and DCL.

Oh...and at the end I will give you a status of my newest project, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization.

__________________________________________________

Disney Insights YouTube Page--Check it out and subscribe.

DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

Disney Insights Facebook Page--Come join and interact in conversation with others.

My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

_______________________________________________________

Check out Zanolla Travel to book your next vacation!

David & Leah Zanolla

ZanollaTravel.com Owner/Agents (309) 863-5469

_________________________________________________________

Performance Journeys

This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

Contact us today, and let us help you on your Performance Journey!

Today's podcast is a busy one, because Walt Disney World is a busy place. We begin with the most popular theme park in the world as we check out construction challenges big and bigger. Disney's Hollywood Studios is in major construction mode as well, with three big construction projects and even a few minor ones. We check all of them out. And then we head to this year's Epcot International Flower & Garden Festival. It does not disappoint. It is stunningly beautiful, with much to do. We take a look at this not only on our podcast, but we look at all three projects on our YouTube page. So wherever you are, be sure to check out not only this major festival, but the big construction updates at both parks as well.

__________________________________________________

Disney Insights YouTube Page--Check it out and subscribe.

DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

Disney Insights Facebook Page--Come join and interact in conversation with others.

My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

_______________________________________________________

Check out Zanolla Travel to book your next vacation!

David & Leah Zanolla

ZanollaTravel.com Owner/Agents (309) 863-5469

_________________________________________________________

Performance Journeys

This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

Contact us today, and let us help you on your Performance Journey!

If Disneyland is the Happiest Place on Earth, then Fantasyland is in Marty Sklar's words, "The Happiest Kingdom of Them All". He goes on to say that "Here in the 'happiest kingdom of them all,' you can journey with Snow White through the dark forest to the diamond mine of the Seven Dwarfs; flee the clutches of Mr. Smee and Captain Hook with Peter Pan; and race with Mr. Toad on his wild auto ride through the streets of old London Town.

Dumbo, the elephant with aerodynamic ears, will take you on a flight high above Fantasyland, while the haughty Caterpillar of Alice in Wonderland carries you down the Rabbit Hole into the ...Tulgey Wood. In colorful Dutch canal boats or the Casey Jr. Circus train, you'll journey through Storybook Land to see the homes of the Three Little Pigs, Pinocchio's Village, and Cinderella's Castle."

Join us as we see those inspirational nuggets that are found throughout the sprawling grounds of Fantasyland, From Sleeping Beauty Castle to the majestic and might Matterhorn Mountain. We'll check out some fantastic details few see, and we'll hear some stories you may not have heard before--many of which truly are the inspiration for the joy found at Disneyland. Join us during Disneyland's 70th Anniversary for Fantasyland--The Happiest Kingdom of Them All. And stay tuned at the end, I will give you a peak at a new offering available to those who Wish Upon a Star!

___________________________________________________

Disney Insights YouTube Page--Check it out and subscribe.

DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

Disney Insights Facebook Page--Come join and interact in conversation with others.

My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

_______________________________________________________

Check out Zanolla Travel to book your next vacation!

David & Leah Zanolla

ZanollaTravel.com Owner/Agents (309) 863-5469

_________________________________________________________

Performance Journeys

This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

Contact us today, and let us help you on your Performance Journey!

All last week you probably heard rumors about Josh D'Amaro changing out plans for Villains Land. You may have also heard that he said that he thought Millennium Falcon Smuggler's Run was good not great. We talk about this and more as we look at these issues in greater context and offer you insights that may not make enough social media hits, but will likely be closer to what is really going on at Imagineering. Yes, there are changes. Yes, there is greater transparency. But what does it mean? We'll offer you insights, and how it relates to something called Experiential Intelligence. Join us as we talk about Villains Land, Smuggler's Run, Josh D'Amaro, Experiential intelligence and so much more.

____________________________________________________

Disney Insights YouTube Page--Check it out and subscribe.

DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

Disney Insights Facebook Page--Come join and interact in conversation with others.

My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!

Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence.

_______________________________________________________

Check out Zanolla Travel to book your next vacation!

David & Leah Zanolla

ZanollaTravel.com Owner/Agents (309) 863-5469

_________________________________________________________

Performance Journeys

This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

Need Consulting? I’ve worked for decades across the public, private and non-profit arena.

Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

Contact us today, and let us help you on your Performance Journey!