Episodios

  • Kris Rudeegraap teaches us about gifting
    Mar 30 2026

    My guest today is Kris Rudeegraap. He's with Sendoso.

    We had a great time talking about gifting.

    Kris shared:

    • Using gifts to open conversations
    • Touch point marketing
    • Creativity
    • Making gifts special

    ...and much more.

    We are giving away a copy of Giftology from John Ruhlin. You can receive one by sending me an email at Dave@DaveWakeman.com or Kris an email at Kris@Sendoso.com

    Do both even!

    Visit me at www.DaveWakeman.com

    Get Talking Tickets at https://talkingtickets.substack.com

    Join our Slack.

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    34 m
  • Rick Elmore understands touchpoint...you should too.
    Mar 24 2026

    My guest today is Rick Elmore.

    Rick's company www.SimplyNoted.com is really interesting.

    We talked about a bunch of stuff:

    • Being human in the sales process
    • Using handwritten notes
    • Using notes at scale
    • Touchpoints
    • The beauty of sales

    ...and more.

    Visit my site at www.DaveWakeman.com

    Get Talking Tickets at https://talkingtickets.substack.com

    Join our Slack Channel.

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    36 m
  • Victor Varnado & the Tic Tac Toe Championship
    Mar 17 2026

    My guest today is Victor Varnado.

    Victor recently launched the Tic Tac Toe Championship.

    What an idea?!

    We got into a bunch of stuff around:

    • Digital accessibility
    • Creativity
    • ADHD
    • Social Anxiety

    And, a lot more.

    Check out my website at www.DaveWakeman.com

    Get the 'Talking Tickets' newsletter at https://talkingtickets.substack.com

    Join our Slack channel.

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    47 m
  • Lynn Harris knows that 80% of brands want to be funny...
    Mar 2 2026

    My guest today is Lynn Harris.

    Lynn has started a comedy school called GOLD Comedy, but Lynn is a comedian, a producer, and a lot more.

    So we got into it about using humor to be better at your job and at life.

    In today's conversation, we discussed things like:

    • Brands wanting to be funny
    • Practice makes funny
    • Diversity as a strength
    • Giving people a place to learn that reflects their lives

    ...and, a lot more.

    Check out GOLD Comedy!

    Lynn's site!

    Come see me at www.DaveWakeman.com

    Get the 'Talking Tickets' newsletter at https://talkingtickets.substack.com

    Join us over on Slack!

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    44 m
  • Bruce Bryan teaches us how to use service industry skills to be better marketers.
    Feb 26 2026

    My guest today is Bruce Bryan.

    Bruce has written a book called Turning Tables: Everything I Needed to Know About Business I Learned as a Server.

    A great premise for a conversation since I credit so much of my marketing skill from my time in night clubs.

    We talked about a lot of things such as:

    • Empathy, prioritization, and communication
    • Food service as a team sport
    • The humility of a marketer
    • Creating better ads
    • Fixed mind v. Flexible mind

    ...and, a ton more.

    Visit my website at www.DaveWakeman.com

    Get the 'Talking Tickets' newsletter at https://talkingtickets.substack.com

    Join our 'Talking Tickets' Slack Channel!

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    49 m
  • Micaela Piccolo doesn't want you to feel like you are "screaming into the void" with your marketing.
    Feb 23 2026

    What a banger!

    This one is going to be homework the next time I teach a brand management class.

    My guest today is Micaela Piccolo.

    Micaela runs an agency called Pony Social and is a fractional CMO with Dano's Dangerous Tequila.

    Which is amazing stuff.

    We had a deep dive conversation about Dano's, Pony Social, and marketing.

    In our conversation, we hit on things such as:

    • Building brand awareness around the term agave
    • Being a disrupter in a market segment
    • Picking an enemy in your branding
    • TikTok and social media
    • Loyalty
    • Market Research

    ...and, a lot more.

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    53 m
  • Vance Morris reminds us that people do business with people.
    Feb 19 2026

    My guest today is Vance Morris.

    This is a banging episode focused on customer service and giving your customers a "wow."

    In this conversation, I talk with Vance about:

    • His experience with Disney, NASA, and the Smithsonian.
    • Memorable service
    • Touchpoints
    • Customer journeys

    ...and, a whole lot more.

    Visit my site at www.DaveWakeman.com

    Get the newsletter at https://talkingtickets.substack.com

    Join our Slack Channel!

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    48 m
  • Nathaniel Marro wants to work towards a more sustainable music ecosystem.
    Feb 12 2026

    My guest today is Nathaniel Marro.

    Nathaniel is the Executive Director of NITO.

    We hit on so many big topics in tickets that I can't even begin to touch on everything.

    A few of the highlights:

    • Unfair & Predatory Ticketing
    • Fan 2 Fan Resale
    • Lina Khan
    • Touring Sustainability
    • Fee Transparency

    ...and, a lot more.

    Visit my website at www.DaveWakeman.com

    Get 'Talking Tickets' at https://talkingtickets.substack.com

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    49 m