Episodes

  • James Warren wants us to be able to use stories as tools...
    Feb 9 2026

    This was so much fun.

    Until I went back through my notes, I had forgotten how many great nuggets of value James shared with me.

    We hit on the idea of stories, but in a way that makes storytelling accessible to anyone.

    In today's podcast, I talk with James Warren about:

    • Stories as tools to influence.
    • Audience segmentation
    • Qual v. Quant data
    • How to manage research and data together
    • And, a lot more.

    Visit James at www.ShareMoreStories.com

    You can check me out at www.DaveWakeman.com

    Get the 'Talking Tickets' newsletter at https://talkingtickets.substack.com

    Join our Slack Channel!

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    54 mins
  • Brando Rich tells me that Cash or Trade started as a passion project...
    Feb 5 2026

    Brando Rich stops by today and we talk about Phish!

    Cash or Trade started as a passion project founded on a desire to re-create the community of picking up a ticket to a show you don't have a ticket for.

    At the heart of Cash or Trade is a fan to fan ethos.

    Today, we discuss a bunch of stuff:

    • Building a community online.
    • Innovation
    • The importance of getting fans into seats so that the seat isn't empty
    • "Slow Ticketing"
    • Possible reforms
    • And, more...

    Check out Cash or Trade at www.cashortrade.org

    Visit my site at www.DaveWakeman.com

    Get 'Talking Tickets' at https://talkingtickets.substack.com

    Join our Slack Channel.

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    41 mins
  • Katy Raines's childhood taught her to focus on the audience...
    Jan 29 2026

    My guest today is Katy Raines.

    Katy is the Founder & CEO of Indigo.

    This was a great conversation focused on having an audience centered strategy when it comes to building an audince.

    We got into a lot of stuff today:

    • Katy's childhood and her introduction to the arts.
    • Why arts can be too product focused.
    • How some decisions are made by budget and habit.
    • Meeting today's audience in new ways.
    • The 3 levels of the product.

    Much more!

    Get the 'Talking Tickets' newsletter at https://talkingtickets.substack.com

    Visit my website at www.DaveWakeman.com

    Join our 'Talking Tickets' Slack Channel!

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    1 hr and 3 mins
  • Atttila Gazdag says your historical data can help you set better initial prices...
    Jan 26 2026

    Great conversation with Attila Gazdag today!

    Attila is with Dynamo Pricing. You can find them at https://dynamopricing.com

    We discuss a bunch of things about dynamic pricing including:

    • How do use historical data to set better onsale prices.
    • "Granular pricing"
    • Finding the right balance in your pricing between automation and being conservative.
    • "White glove customer service"
    • And, more...

    You can email Attila at attila.gazdag@dynamopricing.com

    Hook up with Attila on LinkedIn: https://www.linkedin.com/in/attilagazdag/

    Visit my site at www.DaveWakeman.com

    Make sure you sign up for the 'Talking Tickets' newsletter: https://talkingtickets.substack.com

    Join our Slack Channel here!

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    36 mins
  • Matt Zarracina talks about patron safe resale
    Jan 22 2026

    Matt Zarracina is back!

    We discuss some new innovations at True Tickets as Matt and the team prepare for INTIX in Las Vegas.

    Give them a look and tell them that Dave sent you.

    In this episode, I talk with Matt about a bunch of ideas such as:

    • Face value caps
    • Resale and rent seeking behavior
    • Shadow audiences
    • Integration of True Tickets with secondary market platforms
    • And, a lot more.

    Check me out at www.DaveWakeman.com

    Get the 'Talking Tickets' newsletter at https://talkingtickets.substack.com

    Join our Slack Channel!

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    47 mins
  • Brian Bauer tackles the idea of 100% attribution
    Jan 19 2026

    My guest today is Brian Bauer from Bauer Entertainment Marketing.

    We had a great marketing conversation that I think you are going to learn a ton from.

    In today's conversation, we talk about:

    • 1 to 1 marketing
    • Attribution
    • Zero click searches
    • Brand awareness
    • Marketing investments

    And, just tons more.

    A great marketing conversation.

    Check out my website at www.DaveWakeman.com

    Get the 'Talking Tickets' newsletter at https://talkingtickets.substack.com

    Join our Slack Channel here!

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    53 mins
  • Martin Gammeltoft is a six timer. We talk about websites and making yours better...
    Jan 15 2026

    My first, or second, sixth timer on the podcast...Martin Gammeltoft.

    My dude is back to talk about a few new things he is working and some really cool stuff he is doing with Culture Suite.

    https://www.culturesuite.co

    I talked to Martin about all kinds of cool stuff including:

    • Radiohead
    • Thinking about websites
    • Developing websites
    • Accessibility in websites
    • Marketing
    • Data
    • And, more...

    Visit my website at www.DaveWakeman.com

    Join our Slack Channel

    Get the 'Talking Tickets' newsletter at https://talkingtickets.substack.com

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    51 mins
  • Eric Rubio wants you to know that non-profit doesn't mean what you think it does...
    Jan 12 2026

    Eric Rubio checks in from DC!

    We could have have, should have, done this in person...

    Eric is in non-profit theatre finance and wanted to come on to talk about some of the misconceptions folks have with the idea of being a non-profit.

    We talked about some really good stuff on this one:

    • Customer Orientation!
    • Market research
    • The lens that finance looks at programming through
    • Sustainability
    • Scarcity mindset
    • And, a lot more...

    Check out my site at www.DaveWakeman.com

    Get the 'Talking Tickets' newsletter at https://talkingtickets.substack.com

    Join our Slack Channel!

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    45 mins