Crisis Comms & Why Marketing Starts with People

How do you scale a brand when you’re also scaling a team, message, and mission? In this episode, I sit down with Stephen Johnson, Marketing expert, to talk about the real work behind growth and why it only works when your message is clear. Stephen shares his journey from local newsrooms to national marketing, reflecting on how his Rockford roots and journalism training built a foundation for fast, honest, human communication. From navigating mergers and onboarding 8,000+ new employees to running daily crisis comms and building internal trust, his story is one of clarity, collaboration, and staying grounded when everything grows. If you’ve ever wondered what it really takes to lead brand strategy across 30+ states, this episode is it.