Cracking the Feedback Code: Neuroscience, Leadership & Culture

In this episode of the Talent Development Leader podcast, explore the power and pitfalls of performance feedback with renowned organizational psychologists Dr. Sandra Mashihi and Dr. Ken Nowack. With decades of experience in leadership development, coaching, and behavioral science, Sandra and Ken explore how feedback can fuel employee engagement, organizational culture, and business performance—when done right. From the neuroscience behind defensive reactions to feedback, to the essential elements that drive real behavior change, this conversation unpacks the disconnects between leaders and employees, and offers a clear, research-backed model for making feedback more effective. As a people leader and talent development professional, you'll walk away with practical strategies for building a feedback culture grounded in psychological safety and self-awareness.