In this episode of the Business of Aesthetics podcast, host Michael Walker talks with leadership coach Kelcy Heringer about burnout, toxic workplaces, and why working harder doesn’t always lead to success. Kelcy brings fresh, honest advice to help professionals rethink how they grow their careers.

She explains how being the “get stuff done” person can actually hold you back. When you’re always the one people rely on, it’s easy to be seen as a helper—not a leader. Kelcy shares how to shift your focus from just doing tasks to building influence and value.

They also talk about how to spot toxic work cultures, why it’s okay to speak up, and how setting boundaries is key. Kelcy encourages listeners to stop waiting for permission and start taking charge of their own career path.

If you’ve ever felt overworked or stuck, this episode will help you take back your power and move toward a career that feels right for you.

In this episode, Michael Walker speaks with aesthetics industry expert Rebecca Landriault about the keys to operational excellence in running a successful aesthetic practice. With nearly two decades of experience spanning clinical aesthetics, laser technology, practice management, and vendor negotiations, Rebecca offers invaluable advice for providers at all stages of growth, from solo entrepreneurs to multi-location empires. The conversation focuses on building strong operational foundations before diving into marketing, avoiding predatory laser sales, crafting a clear vision and internal culture, and moving away from transactional aesthetics to long-term client relationships.

In this week’s Business of Aesthetics episode, host Michael Walker sits down with Dr. Carla Pierson, nurse practitioner and co-founder of Smiley Aesthetics, for a real conversation about something the industry doesn’t talk about enough, how a lack of business know-how is holding providers back. Carla shares her own journey, the common mistakes she sees every day, and practical ways to build a business that actually supports your skills and goals.

Whether you’re just getting started or feeling stuck financially, this episode breaks down why understanding the business side isn’t optional, and what you can do about it.

• Clinical excellence isn’t enough
  Without business understanding, many med spa owners risk burnout, poor decisions, or failure—even with great clinical results.
  
  

• You don’t know what you don’t know
  Many providers lack basic financial knowledge like what a P&L is or how to manage cash flow.
  
  

• The dangers of DIY everything
  Owning and operating without expert guidance or structure leads to chaos—especially when managing taxes, compliance, and partnerships.
  
  

• Fight the myth of being the solo CEO
  The glorified image of being the injector, marketer, owner, and strategist is often unsustainable. Strategic collaboration is key.

• Track cash flow before chasing profit
  A basic spreadsheet and regular tracking of money in and out can empower even the most non-business-savvy providers.