Bright Spots in Healthcare Podcast Por Eric Glazer arte de portada

Bright Spots in Healthcare

Bright Spots in Healthcare

De: Eric Glazer
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Each episode, I interview innovators in the healthcare industry to extract the strategies, tactics, tools, and/or routines they utilize to generate extraordinary, positive outcomes. We highlight and breakdown these bright spots so you can apply them at your organization. "See a bright spot .... and clone it!" Enfermedades Físicas Higiene y Vida Saludable
Episodios
  • Motion vs. Momentum: How Healthcare Founders Build Companies That Actually Scale | Scott Becker

    Motion vs. Momentum: How Healthcare Founders Build Companies That Actually Scale | Scott Becker
    Jan 13 2026
    What actually determines whether a healthcare business compounds, or quietly stalls? In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Scott Becker, Founder and Publisher of Becker's Healthcare and host of the Becker Private Equity & Business Podcast, for a candid, experience-driven conversation about building businesses that scale with confidence. Scott has spent decades building, advising, and investing in companies across healthcare, media, law, and private equity. Rather than walking through a framework or checklist, this conversation focuses on the real decisions founders and operators are facing right now, especially in a market defined by long sales cycles, regulated buyers, capital pressure, and increasing scrutiny on value. Using Scott's new book, Building Great Businesses, as a backbone, the discussion explores how leaders can cut through noise and false urgency to focus on what actually matters. In this episode, we cover: The difference between motion and real momentum in healthcare go-to-market Why founders often mistake pilots, logos, or activity for traction What healthcare leaders tend to over-optimize early, and under-invest in What true product-market fit looks like when buyers are risk-averse Why niche focus and reference customers matter more in healthcare than in other sectors How and when outside capital helps—and when it quietly distorts focus Why the right people matter more than the right idea when building enduring businesses This episode is designed for founders, operators, and senior leaders who are already in the arena, and want clearer thinking about the few decisions that truly determine long-term success. About Scott: Scott Becker is a distinguished entrepreneur, investor, and legal professional who has built a remarkable career at the intersection of healthcare, media, and law. As the founder and publisher of Becker's Healthcare, a leading healthcare media company, and a longtime partner at McGuireWoods, a top AmLaw firm, Scott has established himself as an authority in his field. With a mission to provide valuable insights and strategies for entrepreneurs and business leaders, Scott draws upon his extensive experience to help others navigate the complexities of building and scaling successful ventures. His expertise spans across various industries, including healthcare, private equity, and venture capital, where he has made significant investments and contributes as an active investor. Scott is also a prolific author, having written several books, including Health Care Law: A Practical Guide, The Physician's Managed Care Success Manual, The ASC Handbook, and The Entrepreneur's Edge. He hosts two highly ranked podcasts, Becker's Healthcare Podcast and Becker Private Equity and Business Podcast, where he shares his knowledge. He has interviewed prominent figures such as George and Laura Bush, Bill and Hillary Clinton, Nikki Haley, and Michael Strahan via Becker's Healthcare conferences. Scott currently resides in the Chicago suburbs, Palm Beach Gardens, and Deer Valley. When he's not working on his business endeavors, he can be found pursuing his passions for golf, tennis, fitness, skiing, writing, and speaking. Pre-Order Scott's book, Building Great Businesses: Create Momentum, Overcome Setbacks, and Scale with Confidence - https://a.co/d/3gDAz7B Notes: Book Recommendations Measure What Matters — John Doerr Profit from the Core: A Return to Growth in Turbulent Times — Chris Zook & James Allen The ONE Thing — Gary Keller 10x Is Easier Than 2x — Dan Sullivan & Dr. Benjamin Hardy Who Not How — Dan Sullivan & Dr. Benjamin Hardy Unreasonable Hospitality — Will Guidara Podcast Recommendation Becker Private Equity & Business Podcast — hosted by Scott Becker Partner with Bright Spots Ventures: If you are interested in speaking with the Bright Spots Ventures team to brainstorm how we can help you grow your business via content and relationships, email hkrish@brightspotsventures.com. About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation. We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare—proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com. Visit our website: www.brightspotsinhealthcare.com. Follow Bright Spots in Healthcare: https://www.linkedin.com/company/shared-purpose-connect/
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    1 h y 6 m
  • From Empty Spaces to Care Hubs: OSU Medicine's Virtual Access Playbook

    From Empty Spaces to Care Hubs: OSU Medicine's Virtual Access Playbook
    Jan 7 2026
    What if your next "new clinic" isn't a new build at all? This episode features the opening presentation from the recently held ROI Centered Care Summit—a half-day virtual summit produced by Bright Spots Ventures in partnership with TytoCare and the American Telemedicine Association (ATA). Jared Droze, Director of Virtual Care at Oklahoma State University (OSU) Medicine, and Bradley Anderson, DO, Medical Director of Virtual Care at OSU Medicine unpack a practical, scalable access strategy: repurposing vacant facilities and community spaces into hybrid care hubs, bringing "right care, right time" closer to rural and underserved Oklahomans. You'll hear how OSU Medicine: Builds access models designed for critical access and rural communities Partners with the Choctaw Nation of Oklahoma to launch a small-footprint hybrid clinic (with on-site staff + virtual clinicians) Extends reach through OSU Extension offices—leveraging trusted local infrastructure to support agricultural and rural populations Uses low-barrier technology and streamlined workflows to make virtual care operationally sustainable Focuses on reducing unnecessary transfers and keeping patients closer to home and family Key topics covered: From "vacant buildings" to community care hubs The Choctaw Nation clinic model: staffing, footprint, patient scope, and sustainability Why a site-based hybrid model (vs. fully remote telehealth) can expand diagnostic capability Patient adoption and trust: what communities say when "the future" shows up on Main Street Extension offices as access points for agricultural workers and rural residents What makes virtual care actually work day-to-day: protocols, training, and reliability If you're a health system leader, virtual care operator, rural health strategist, or payer/provider partner looking for a real-world blueprint to expand access without massive capital spend—this conversation is for you. Bios: Jared Droze: With over 15 years of progressive leadership experience in healthcare operations, Jared has successfully driven innovation and growth across hospital, outpatient, academic, and virtual care settings. Skilled in strategic operations, physician alignment, and performance management, he has consistently improved financial performance, patient outcomes, and team cohesion in both non-profit and for-profit environments. Currently serving as the Director of Virtual Care at OSU Medicine, Jared is passionate about leveraging technology and collaborative strategies to enhance healthcare accessibility and delivery. Jared holds a Master's in Healthcare Administration from Oklahoma State University – Center for Health Sciences and is a member of the American College of Healthcare Executives and Secretary of the Telehealth Alliance of Oklahoma. Dr. Bradley Anderson: ​​Dr. Anderson is a distinguished board-certified physician in Internal Medicine, with deep ties to the rural landscapes of Missouri. He commenced his academic journey by obtaining a bachelor's degree in Health Science with a concentration in Radiology from Missouri Southern State University. Advancing his medical aspirations, he earned a Doctorate in Osteopathic Medicine from Campbell University School of Osteopathic Medicine in North Carolina, followed by a residency in Internal Medicine at Oklahoma State University. Dr. Anderson's commitment to healthcare excellence is further reflected in his pursuit of advanced qualifications. He holds a Master's in Healthcare Administration from Oklahoma State University, a Certificate of Artificial Intelligence in Healthcare from Stanford University, and the designation of Certified Telehealth Professional from the American Hospital Association. His career journey led him to join the faculty at Oklahoma State University, where he is the AT&T Endowed Professor of Telemedicine and serves as a Clinical Assistant Professor of Internal Medicine as well as multiple administrative roles including Vice Chair of OSUMC Internal Medicine Department, Medical Director of Virtual Care, Medical Director of the OSU Health Access Network, and Medical Director of the Hospitalist at Cleveland Area Hospital. He focuses on using technology to address healthcare gaps in underserved communities, schools, and hospitals, specifically through technology and Virtual Care, ensuring specialized medical expertise reaches those in need. He is interested in using artificial intelligence to enhance physicians' workflow. Podcast Recommendation: Check out Access Amplified, brought to you by TytoCare and hosted by Joanna Braunold - a podcast about how digital health is helping increase access to care and equity, one innovation at a time. We'll shine a light on what's actually working to make care more accessible and inclusive. If you're a healthcare leader, an innovator, a policy shaper, or anyone passionate about health equity, this podcast is for you. New episodes drop every two weeks. Follow or subscribe ...
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    54 m
  • From Mint to Medicine: How Aaron Patzer Is Fixing Patient Communication

    From Mint to Medicine: How Aaron Patzer Is Fixing Patient Communication
    Dec 30 2025

    What happens when the founder of Mint.com takes on one of healthcare's most broken experiences—patient communication?

    In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Aaron Patzer, Founder and CEO of Vital, to explore how simplicity, clarity, and human-centered design can drive real impact in healthcare. Drawing from his journey building Mint, Aaron shares why most healthcare technology misses the mark, how better communication improves outcomes and ROI, and what leaders must do to design experiences people actually use.

    The conversation goes deep on:

    • Why simplifying complexity—not adding more tech—is the real innovation

    • How better patient communication drives measurable ROI for hospitals

    • What healthcare leaders can learn from consumer tech about trust, adoption, and engagement

    • The leadership principles Aaron relies on when innovating inside highly regulated, slow-moving systems

    If you're a healthcare leader navigating digital transformation, AI investment decisions, or experience strategy, this episode offers clear thinking, hard-earned lessons, and proof that when you make it easier for people to understand what's happening, everything works better.

    References:
    Book Reference - The Design of Everyday Things by Don Norman

    About Aaron:

    Aaron Patzer is a renowned entrepreneur, engineer, and innovator best known as the founder of Mint.com, the personal finance platform that revolutionized money management for millions of users. After launching Mint in 2007, Patzer led it to rapid success, growing the user base to over 25 million and overseeing its acquisition by Intuit in 2009. A passionate advocate for user-centered design and simplicity in complex systems, Patzer built Mint.com by combining his technical acumen with a deep understanding of user experience and behavioral finance. He holds degrees in Electrical Engineering, Computer Science, and a Master's from Princeton University. Following Mint, Patzer continued to push boundaries in tech and health innovation. He co-founded Vital, a healthcare startup focused on improving hospital emergency room, urgent care, and inpatient experiences using AI and design thinking. Ranked by KLAS as #1 in patient experience, Vital achieves concrete results: 30–50% fewer LWOBS/AMA, 10–15% higher NPS, stronger HCAHPS scores, reduced ED bounce- back, and 10% lower 30-day readmissions. Designed to integrate seamlessly with existing EHR systems, Vital provides a user-friendly interface that engages patients, resulting in 60%+ adoption rates, 5-10x higher than the competition. View our product overview.

    Partner with Bright Spots Ventures: If you are interested in speaking with the Bright Spots Ventures team to brainstorm how we can help you grow your business via content and relationships, email hkrish@brightspotsventures.com

    About Bright Spots Ventures:

    Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation. We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare—proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.

    Visit our website: www.brightspotsinhealthcare.com.

    Follow Bright Spots in Healthcare: https://www.linkedin.com/company/shared-purpose-connect/
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    52 m
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This podcast consistently offers great information and ideas for healthcare improvement through interviews with people who work in different aspects of healthcare. I always learn something new.

great information and ideas

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