In this episode, I talk with Nuttha Goutier, who is the founder and CEO fo Sabai Thai Spa. Nuttha is originally from Thailand and shares her story, why she decided to start franchising her corporate spa locations and lessons she has learned on her journey in supporting her franchisees success. In this episode, she shares how she has been able to sucessfully expand Sabai Thai Spa into a franchise while maintaining its unique cultural charm. She also shares insights into balancing standardization with authenticity in franchise operations and why this matters for long-term success, and practical lessons and strategies for training franchisees to embody care and connection, not just processes.

In this episode, I talk with Mike Tan, who is the CEO of Sweathouz about their unique franchise offering. They offer one suite, two temperatures, and three experiences with a unique recovery journey that is a scientifically-backed approach to self-care, combining hot and cold temperatures for optimal mental and physical performance and wellness.

In this episode, I talk with Dan Claps, CEO and Co-Founder of VODA Cleaning and Restoration. VODA was started in 2009 and started franchising in 2023. Dan tells the story of the founding of VODA, how he got involved, lessons behind their remarkable growth, and what he is most excited about as he continues to build out the VODA brand in home services.

Voda Cleaning & Restoration is raising the bar for cleaning and restoration services nationwide. Their mission is simple: to make life easier for those responsible for creating inviting, healthy spaces, whether at home, work, or in business.

"Voda" means water in Serbian and embodies their approach. Like water, they bring a gentle yet powerful clean, renewing both the visible and hidden spaces in a client's home or business. They leave behind nothing but a radiant clean, so you can quickly return to what matters—living and working with peace of mind.