Ask A CISSP | Meet Kevin Apolinario - Ask A CISSP Season 2 Episode 3

On this week's episode of Ask A CISSP, we have an interview with Kevin Apolinario! ABOUT KEVIN APOLINARIO I am an IT Professional with 12+ years of customer service experience. I have 8 years of experience as IT Support and system admin. I started working when I was 9 years old. My background is a bit unique from other people who work IT. I did roughly 4 years in the NYPD before breaking into tech. I also have about 12 years of restaurant experience. I took my customer service experience and transferred those soft skills into tech. I broke into tech in a non-traditional way without a degree. I am a self-taught individual that is always looking to learn from other people. If I don't know the answer today. I will find you the answer. IT is all about learning how to find the answer. I am the co-founder of the "Kevtech IT Support" IT Community. The community has grown from 100 people to 7,000+ people spread across different countries and time zones. I am a technical trainer on YouTube. I have helped over 1,000+ people land IT Support roles through technical instructional videos on YouTube. I have presented and spoken at Microsoft, Jobtrain, Upwardly Global, Spiceworks, HDI, Merit America. I educate new techs through training sessions. On my YouTube videos, I cover Comptia A+, Network+, Entry Level Helpdesk, Customer Service Skills, and Resume writing. YouTube: https://www.youtube.com/c/KevtechITSupport Website: https://kevtechitsupport.com/ Twitter: https://twitter.com/KevTechSupport Published YouTube Training Videos On: Virtual Labs (Virtual box, Vmware) Server 2016, Server2019 Active Directory (Users and Computers) Account Creation, security groups, password resets, distribution groups IT Interview Questions Cisco Anyconnect Okta Jira/Confluence Servicenow Azure Cloud Microsoft Office Suite 2016 Exchange 365 Windows 7/10/11 Office 365 MDM IT Customer Service Training Courses Ticketing System (Fresh Service, Jira) 2 Factor Authentication (Duo) MFA Microsoft Azure My passion is helping others break into IT/Cybersecurity. I recently created a Udemy course that has helped over 12,000 students learn the in-demand skills needed to work IT Support. The Other Side of the Firewall Socials: Audio - https://podcasts.apple.com/us/podcast/the-other-side-of-the-firewall/id1542479181 YouTube - https://www.youtube.com/channel/UCXZgdDvlcQ8bP_V4dEF02Yw Ryan on Twitter, LinkedIn, and Clubhouse - @ryrysecurityguy #cybersecurity #helpdesk #informationtechnology