Episodios

  • The AI Evolution: Harnessing Potential in Continuous Improvement

    The AI Evolution: Harnessing Potential in Continuous Improvement
    Jun 28 2023
    AI has exploded across news stations, social media and pop culture. With endless applications, opportunities, and potential pitfalls, generative AI is bound to change the way we do many things.


    Considering AI from a continuous improvement perspective, our guest David Haigh, a leader in continuous improvement, strategic deployment, and change management asks three questions: Will this technology help me eliminate waste? Will it help me serve my customers better? Will it help me engage my employees better? But ultimately, AI is not yet mature enough to assess its full potential. In this episode, we discuss the realistic applications and exactly how it can be used currently.


    Join us as we discuss:
    • AI through a process improvement lens
    • Exploring the real opportunity of AI
    • Linking strategy and continuous improvement with modern tech and innovation
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    22 m
  • Managing Data, Synergy, and the Future of E-Commerce

    Managing Data, Synergy, and the Future of E-Commerce
    Jun 14 2023
    10 years ago, e-commerce was seen as a fading fad. Today, 80% of purchases begin online.


    E-commerce is now a cornerstone of retail. The rapid evolution of e-commerce, catalyzed by the pandemic, has resulted in retail locations having a multitude of channels to reach their customers. This leads to overwhelming amounts of data. Michelle Cutter, VP of eCommerce at REI, has experienced the massive growth of e-commerce, and she knows how to make all of that data work for her.


    Join us as we discuss:
    • E-commerce’s fast evolution
    • Data collection and analysis for synergy and consistency
    • “Commerce Next”: the future of e-commerce
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    32 m
  • Commercial Real Estate and Technology: Insights from a Go-to-Market Pro

    Commercial Real Estate and Technology: Insights from a Go-to-Market Pro
    May 24 2023
    Without a deep understanding of your audience, you have nothing. Creating an innate connection with your ICP is essential for building and implementing effective go-to-market strategies — all easier said than done.


    In this episode, we speak with Michael Phelan, Principal and Founder of Go-to-Market Pros — an expert on crafting the perfect practical go-to-market strategies for businesses of diverse industries and sizes. Having concluded a recent study diving into commercial real estate use and technology.


    Join us as we discuss:
    • How professionals leverage commercial real estate and tech
    • Technology and platforms companies rely on for day-to-day success
    • Getting the RFP right and partnering with the ideal vendor
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    29 m
  • Evolving Operational Management: A Holistic Approach to People, Process & Tech

    Evolving Operational Management: A Holistic Approach to People, Process & Tech
    Apr 26 2023
    Digital transformation is a term thrown around pretty cavalierly, so it’s no surprise that there are plenty of misconceptions around it.


    The biggest? That it’s all about the tech.


    In reality, you should be focusing on your people and your business processes before even taking the tech into consideration — after all, those are what it’s there to serve.


    In this episode, we’re speaking with Cara Athmann about the lessons she’s learned through her experiences as COO at Cardinal Group Management about digital transformation and the future of operations.


    Join us as we discuss:
    • How operations is evolving
    • Why people and process must come first
    • How Cara is applying the lessons she’s learned at Cardinal
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    30 m
  • Mastering the Built Environment: Implementing Processes for Effective Planning and Execution

    Mastering the Built Environment: Implementing Processes for Effective Planning and Execution
    Apr 12 2023
    Everyone thinks they have high standards.


    But your high standards are only as good as how you set and, more importantly, hold yourself accountable to them.


    In this episode, Anthony Offredi, Director of Customer Advisory at Quickbase, shares how to set and maintain high standards within your organization.


    Anthony explains:
    • How to set the bar high and maintain the discipline to surpass it
    • How to incorporate customer feedback into your standards
    • How to identify and mitigate risk
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    30 m
  • Implementing Technology in Construction Management with Kevin Morris

    Implementing Technology in Construction Management with Kevin Morris
    Mar 29 2023
    The construction industry is facing significant challenges as it tries to keep pace with the digital age. This episode features Kevin Morris, Vice President of Finance at JBPA Developments Inc., to explore how digital transformation is affecting the way construction work gets done.


    Kevin shares his insights on:
    • the unique challenges facing technology adoption in construction
    • the forces driving its growth
    • urgent need for speed in adapting to a rapidly changing industry.

    Kevin also delves into the importance of patience and measuring success when implementing new processes and software and discusses common misconceptions about software adoption and the most critical factor in getting people to embrace new technology.


    For those just starting to vet construction management software, Kevin offers valuable advice on selecting the right solution. Tune in now to discover how the construction industry can keep pace with the digital age and remain competitive in the marketplace.
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    37 m
  • Retail Growth and the Future of Commercial Real Estate

    Retail Growth and the Future of Commercial Real Estate
    Mar 15 2023
    The last decade has brought infinite changes to the retail space. Leaders have mastered leveraging their stores creatively, meeting customers exactly where they are and providing an excellent customer experience. In many ways, technology has accelerated these changes. But in some ways, it has saturated processes.


    In this episode, we speak with Rebecca Fitts, AVP of Real Estate at Leap. Having worked across the retail landscape, Rebecca is now an expert in the real estate space, helping brands rebrand quickly and reenter the market with ease.


    Join us as we discuss:
    • Rebecca's interest in retail and what led her into retail commercial real estate
    • How retail development looked 10 years ago compared to today
    • Knowing your why for getting into retail commercial real estate
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    28 m
  • Unlocking the Connection: Real Estate and Workplace Effectiveness

    Unlocking the Connection: Real Estate and Workplace Effectiveness
    Feb 8 2023
    Real estate and workplace effectiveness may seem unrelated, but they both involve creating a functional, efficient, and comfortable environment for those who use it.


    In this episode, Sara Andersen, Head of Real Estate and Workplace Effectiveness at Genentech Inc., explains the relationship between the two and her approach to getting her teams the necessary tools to achieve their business goals.


    Join us as we discuss:
    • How Sara got started in real estate and workplace effectiveness
    • Sara’s responsibilities within each area of her role
    • What defines success for both real estate and workplace effectiveness
    • Things that most organizations are getting wrong when trying to make their workplace more effective
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    38 m