Human-Centered AI at Work with Monica Marquez: A Practical Adoption Playbook
If you’re still treating AI like a shiny gadget, this episode will be a polite intervention.Monica Marquez (Flipwork) shows how to build a human-centered AI adoption playbook that actually sticks.We dig into AI as a partner, not a tool; psychological safety for teams; and the one-workflow-per-month rule that turns experimentation into measurable AI ROI.You’ll learn how to avoid work slop, build agentic workflows, and translate machine output into authentic intelligence that reflects your expertise. 🤖
What you’ll learn
- Shift identity first: “I experiment with AI daily.”
- Redesign workflows before adding tools.
- Create psychological safety so teams can try, fail, and improve.
- Kill work slop and layer your context for quality.
- Build agentic workflows that scale judgment and consistency.
- Track time saved and quality gains to prove ROI.
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Quotes from the Episode
- “The real danger isn’t killer robots. It’s disengaged humans.”
- “Don’t ship work slop. Turn artificial intelligence into your authentic intelligence.”
- “Redesign your workflow first, then layer AI. Otherwise you just automate the old mess.”
- “Stop treating AI like a tool. Treat it like a partner.”
- “Adoption starts with identity: I experiment with AI every day.”
- “Use AI for five-dollar tasks so you can solve five-thousand-dollar problems.”
Chapters
00:00 Welcome, who is Monica Marquez and what is Flipwork
02:59 AI as a partner, not a tool
05:34 Practical example: recruiting, prompts, and human judgment
07:02 Generational beliefs, “artificial intern,” and mindset shifts
11:24 From effort to impact: redefining success with AI
12:46 Redesigning workflows before layering AI
14:44 Psychological safety and daily experiments
16:55 Leaders model usage, run side-by-side experiments
18:37 Avoiding “work slop” and building authentic intelligence
21:44 Doing more of your “zone of genius” with AI
24:39 The one-workflow-per-month rule
29:25 Industry adoption patterns, lessons from Blockbuster vs Netflix
33:12 Personal AI use cases and voice-based workflows
36:32 Matrix, Terminator, and Monica’s real fear: disengaged humans
37:58 Where to find Monica and Flipwork
Where to find Monica Marquez
- Her Agency: Flipwork
- Monica’s site: themonicamarquez.com
- Newsletter: Ay Ay Ay, AI
About Dietmar Fischer
Host of Beginner’s Guide to AI. Economist and digital marketer helping teams turn AI from hype into workflows.Training, talks, and courses with thousands of participants. 🎙️
Go to argoberlin.com to see how we can help you!
Music credit: “Modern Situations” by Unicorn Heads 🎵