#85 From Gaslighting to Real Care: A Patient's Perspective with Tiphany Kane

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”It makes you feel crazy as a patient,” Tiphany Kane.

As physicians, we have more influence than we realize over how patients feel and how they perceive us (and the profession in general). Whether or not we diagnose them or operate on them, patients want—and deserve—to be treated humanely.

At its core, our job is simple: serve the patient.

But that becomes profoundly challenging inside a dehumanizing healthcare system rife with moral injury and burnout. I get it. It’s easy for physicians to slip into a transactional mindset when the system itself is transactional.

And still, both things can be true.

We can humanize ourselves, humanize every patient we see, and work to change the system at the same time. In fact, I believe everyone wins when we choose this path.

In this episode, you’ll hear one patient’s journey. Tiphany Kane is an entrepreneur and a medical mystery. She shares what it was like to be gaslit for years by her primary care physician, cardiologists, nephrologists, and endocrinologists. It wasn’t until she independently enrolled herself in a clinical trial that she finally received the care she had been searching for.

And it wasn’t easy. Despite surgical complications and unexpected setbacks, Tiphany speaks with gratitude and deep respect for the surgical team who cared for her.

Her story is a powerful example of what becomes possible when physicians make compassionate, patient-centered, service-based care their highest priority.

Follow Tiphany and her medical journey on instagram here.