382 - Tucker, Dutch, and Private Equity

Dr. Emily King, DVM, founder of All Star Veterinary Clinic and veterinary social media educator, joins Dr. Andy Roark to tackle a growing tension in veterinary medicine, the public narrative that vets, corporate groups, and private equity are driving up costs while telemedicine companies promise cheaper alternatives. After a high-profile interview featuring Dutch telehealth’s CEO stirred controversy, Dr. King shares what really happens inside veterinary clinics, how social media can build trust with pet owners before they ever walk through the door, and why transparency matters more than ever. They dig into veterinary telemedicine, private equity in veterinary medicine, and the myth that rising prices equal rising profits, while exploring how veterinarians balance affordability with advocacy for pets and fair wages for their teams. This episode will leave you thinking differently about trust, value, and your voice in the profession. Gang, let’s get into this episode!Dr. Emily King on Instagram: https://www.instagram.com/dremilyking/All Star Veterinary Clinic: https://www.all-starvet.com/about-us/team/dr-emily-kingDr. Emily King on LinkedIn: https://www.linkedin.com/in/dr-emily-king-06678337a/Dr. Know-It-All Card GameDr. Andy Roark Charming the Angry Client Team Training CourseDr. Andy Roark Swag: drandyroark.com/shopAll Links: linktr.ee/DrAndyRoarkABOUT OUR GUESTDr. Emily King, founder of All-Star Veterinary Clinic, is a proud graduate of the University of Tennessee. A Carmel native and Carmel High School alumna, she’s passionate about giving back to the community that shaped her by providing top-tier veterinary care close to home. Beyond the clinic, Dr. King connects with pet lovers across Instagram and TikTok through fun, educational content—including current events, family-friendly skits, and interactive veterinary cases. Her mission goes beyond pet care: she’s dedicated to empowering fellow veterinary professionals to reach their full potential.Mentioned in this episode:Learn more about Simparica Trio here!Office Hours w/ Dr. Andy RoarkInside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.Register for Office Hours here!On Demand Team Training BundleGreat medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.Learn more about the Team Training Bundle here!Uncharted Practice Owner Summit at NAVC SkillShopOwning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!Register for Uncharted Practice Owner Summit at NAVC SkillShop here!