214. A Generative AI Primer for Healthcare Business Leaders

According to Gartner, 80% of health system CIOs are actively exploring Generative AI use cases, so we break down the basics that everyone in health IT should know about the technology on this episode of The Innovation Engine.

We cover three main topic areas that will be vital for healthcare leaders to understand the implications of with regards to Generative AI: accuracy, cost, and privacy.

Pankaj Chawla, 3Pillar’s Chief Innovation Officer, and David Evans, 3Pillar’s Director of Global Innovation, join the show to talk with 3Pillar's Healthcare Industry Lead Steve Rowe to give listeners and healthcare leaders a look at how they can and should harness GenAI to be more efficient and effective.

We cover topics including retrieval-augmented generation (RAG), data engineering and databases, workflows, Kubernetes, and self-provisioned GPUs, and separate cloud instances.

Episode Highlights:

• 00:00 - Intro to GenAI in Healthcare
• 1:53 - Why hallucinations happen
• 3:56 - Preventing hallucinations
• 11:01 - Cost concerns
• 13:37 - Keeping GenAI cost effective
• 19:25 - Data + privacy concerns
• 21:07 - Protecting data
• 25:30 - Data architecture for GenAI

Resources:

• Read 3Pillar’s white paper: “How Can You Keep Your AI Costs From Spiraling Out of Control?”
• Read about the internal chatbot that JPMorgan Chase developed for employees
• Learn more about 3Pillar’s GenAI Strategy
• Email Steve Rowe: [e-mail]
• Email Pankaj Chawla: [e-mail]
• Email David Evans: [e-mail]

Produced by NOVA Media