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仕事の見える化
- Narrated by: 佐々木 健
- Length: 3 hrs and 21 mins
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仕事の見える化
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Publisher's summary
現代はパソコンでの仕事が多くなったため、上司・同僚・部下が今している仕事が昔より見えなくなってきています。
周りの動向が見えないために、小さなトラブルを放置して大きなクレームに発展したり、他者がサポートしてくれたことを気づかなかったりしています。
本オーディオブックは
(1)会社の未来
(2)社員の頭のなか
(3)顧客の頭のなかを見える化するための事例が多数あげられているので、共有とはどうすべきかの技がわかりやすく伝わってきます。
部署の垣根を超えたコミュニケーション、顧客の動向を共有化した上での業務円滑化など、同じ会社の未来をみつめて全社員が楽しく仕事に取り組める方法が満載です。
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