• Turning Customers Into Advocates

  • 10 Steps to Creating Raving Fans for Any Business
  • By: Stevens Amanda
  • Narrated by: Amanda Stevens
  • Length: 2 hrs and 56 mins
  • 5.0 out of 5 stars (1 rating)

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Turning Customers Into Advocates

By: Stevens Amanda
Narrated by: Amanda Stevens
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Publisher's Summary

This book reveals the 10 proven principles you can use to make immediate and impactful improvements to your customer experience, regardless of your product, service, industry, and size. You'll learn how to tap the greatest asset sitting dormant in your business right now - your existing customer base. With powerful real-life examples and ideas you can get started on straight away, this book will get you excited about creating memorable experiences for your customers that get them raving about your brand and delivering you a steady stream of new customers.

©2019 Amanda Stevens (P)2019 Amanda Stevens

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  • James N. Mcintyre
  • 12-05-20

Life changing

This was an amazing book for anyone who relies on customers in their business. We hear about customer service so often but it’s customer disservice we experience. This booked changed my business life immediately and will continue to do so forever. Thank you Amanda for a great listen. Jim

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  • Anonymous User
  • 10-10-19

Stevens Amanda

Audible need an uppercut as to how they have named the author, Amanda Stevens, funnily enough, same name as the narrator!!
Anyway, loved the listen, simple but effective messages, cannot wait to put them into practice. Have been to a speaking engagement and there is a reason she was awarded 2018 best keynote speaker!!