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Publisher's Summary

This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower.

Drawing on six years of research into Toyota's employee-management routines, Toyota Kata examines and elucidates, for the first time, the company's organizational routines - called kata - that power its success with continuous improvement and adaptation. The book also reaches beyond Toyota to explain issues of human behavior in organizations and provide specific answers to questions such as:

  • How can we make improvement and adaptation part of everyday work throughout the organization?
  • How can we develop and utilize the capability of everyone in the organization to repeatedly work toward and achieve new levels of performance?
  • How can we give an organization the power to handle dynamic, unpredictable situations and keep satisfying customers?

Mike Rother explains how to improve our prevailing management approach through the use of two kata: Improvement Kata - a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems we encounter; and Coaching Kata: a pattern of teaching the improvement kata to employees at every level to ensure it motivates their ways of thinking and acting.

With clear detail, an abundance of practical examples, and a cohesive explanation from start to finish, Toyota Kata gives executives and managers at any level actionable routines of thought and behavior that produce superior results and sustained competitive advantage.

©2010 Rother & Company (P)2017 McGraw-Hill Audio

Critic Reviews

" Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress - and what it takes to make it a real part of your culture." (Jeffrey K. Liker, best-selling author of The Toyota Way)
"[ Toyota Kata is] one of the stepping stones that will usher in a new era of management thinking." ( The Systems Thinker)
"How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way." (James P. Womack, Chairman and Founder, Lean Enterprise Institute)

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  • Nathan
  • PORT WASHINGTON, WI, United States
  • 12-16-17

Must read for continuous improvement

Not since The Goal have I been so engaged in a continuous improvement book. I think of Kata as Design thinking for the real world...very applicable to what we all do every day to improve processes and services.

2 of 2 people found this review helpful

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great book

a lot of information! made me question so many things in my own facility. definitely worth a listen.

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Any Kata is good Kata

Although this is a high quality audiobook, I would recommend the hard copy to accommodate the overall use and understanding of the tools.

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  • Me
  • 03-20-18

the book that defines the gap

I am working for a company that has been on a journey for the last 4 years to learn "Lean" and develop a problem solving lean culture. We have built a foundation to grow our culture but have not seen the development we had hoped for. Reading Toyota Kata, I have recognized our gaps in the text of this book and have learned 2 things; our gaps are not unique and we have much more to learn. I encourage anyone taking on efforts to develop a Toyota like culture to study this book and have the organizational leader, in the company, do the same. Toyota Kata has opened my mind to new methodologies that I wish I knew years ago. Don't wait too long to study and apply the knowledge defined in Toyota Kata.

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Excellent learning and training tool

This was exactly the book I was looking for... If you are trying to apply the concepts from Toyota this is the book!

1 of 2 people found this review helpful

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  • Amazon Customer
  • 10-01-18

Really hard going

I realise this is a business book and so not expecting laugh a minute or a gripping thriller but this was just such hard work to get through. It just didn't work as an audio book at all. The narrator sounded almost robotic and so monotone that I could not concentrate at all on the content.