• The Toxic Client

  • Knowing and Avoiding Problem Customers
  • By: Garrett Sutton
  • Narrated by: Garrett Sutton
  • Length: 5 hrs and 17 mins
  • 4.8 out of 5 stars (22 ratings)

1 title per month from Audible’s entire catalog of best sellers, and new releases.
Access a growing selection of included Audible Originals, audiobooks and podcasts.
You will get an email reminder before your trial ends.
Your Premium Plus plan is $14.95 a month after 30 day trial. Cancel anytime.
The Toxic Client  By  cover art

The Toxic Client

By: Garrett Sutton
Narrated by: Garrett Sutton
Try for $0.00

$14.95/month after 30 days. Cancel anytime.

Buy for $20.52

Buy for $20.52

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's Summary

Not every client is a good client!

In that first flush of life as business owners, we often say yes to anyone who wants to hire us. We think the most important thing is establishing a client base. As long as we're getting hired, that's a good thing, and it's all that matters.

But after a while we learn an important truth: Not every client is a good client. In fact some of them are truly toxic - they contaminate our business environment and breed negativity about the work, they infect employees by lowering their morale, they exhaust and debilitate our energy reserves, and they drain our coffers.

To succeed in business, you must learn how to know and avoid the toxic client. With useful stories everyone can relate to, this audiobook will show you how to handle the problem customers.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.

©2016 Garrett Sutton (P)2016 Hachette Audio

What listeners say about The Toxic Client

Average Customer Ratings
Overall
  • 5 out of 5 stars
  • 5 Stars
    19
  • 4 Stars
    2
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    0
Performance
  • 5 out of 5 stars
  • 5 Stars
    18
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0
Story
  • 5 out of 5 stars
  • 5 Stars
    15
  • 4 Stars
    2
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    0

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Must read for business owners

Toxic clients, they not only steal your time and money, they steal from your family, employees and good clients. Garrett nails it get the hard copy also for reference and have your sale team read it.

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

good book bad client not much more 5o say so i jus

a good book about pest clients that nobody wants nor needs. i want hard cover too

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Garrett is amazing.

Highly recommend all of his books. I first found out about him through the Rich Dad advisors. His books have helped us improve our corporation and improve our liability protection.