Building a chatbot can be a bit intimidating.

There are 3 main types of chatbots

1 there’s a menu or button-based these work kinda like a multiple choice question where the chatbot prompts you to pick an answer based on a limited selection.

2 there’s a keyword-based chatbot. If the user types in a keyword the bit will just offer up the answer much like a basic search function

And the creme de la creme is a contextual AI-driven chatbot that understands the users' request because it has natural language processing, some usually some kind of machine learning to understand how well it working based on what actions the users take.

So how do you match the chatbot to the use case? How do create a user journey that makes sense? And more importantly, how do you not frustrate your user that just wants an answer to their question.

I have chatbot consultant that’s is going to help walk us they some of the finer points of building a successful chatbot

Please welcome to the show Martin Redstone from Recruitment Chatbot Guide

Guest: Drew Austin from Wade and Wendy

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I’ve had this nagging question that I’m hoping to get answered. Do AI Recruiting Platforms really work? I’ve been in talent acquisition for over 20 years and there’s no way a freaking chatbot can do what I do. But can it make me more efficient at what I do every day? Can it take some of these mind-numbing repetitive tasks that recruiters have to do a daily basis?

As a recruiter if I’m even going to consider implementing one of these AI Recruiting Platforms I want to see the value first.

So today I have with me the CEO and Co-Founder of Wade and Wendy. Wade and Wendy are machine intelligent personalities that make hiring more human. And we’re gonna get started right now!

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