The SeaGlass Technology Podcast  By  cover art

The SeaGlass Technology Podcast

By: SeaGlass Technology
  • Summary

  • On each episode, we’ll talk with different technology experts on how your business can run faster, easier, safer, and more cost-effectively. How can you align technology with your business and your processes to help improve your customer satisfaction and employee morale? What’s out there that can save your business time and money? What’s available to keep you and your data safe? How do you get the most out of your current technology, and when does it make sense to upgrade? Each in-depth discussion will cover a specific technology that was made for businesses like yours, giving you the information you need to make an educated decision.
    2021 SeaGlass Technology
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Episodes
  • A Primer on Data Privacy, Compliance, and the Cloud
    Jan 18 2021

    If your business keeps customer data on your servers, you have an ever-shifting legal landscape to be concerned about. There are differing privacy laws and a whole alphabet soup (PCI-DSS, HIPAA, NIST, FISMA) of compliance regulations out there. 

    In this episode of the SeaGlass Technology Podcast, we were joined by Mark Houpt of DataBank Ltd. We spoke about why US companies should comply with Europe’s GDPR regulations and when we can expect federal privacy laws to be enacted. We also discussed the myriad of compliance regulations and why they are important. Finally, we broke down what you should look for if you want to migrate your data to a cloud platform (and what exactly is “The Cloud”).

    If you are one of the many organizations baffled by the constantly changing regulatory environment when it comes to your client data, reach out to SeaGlass Technology at (212) 201-0006 or visit our website at seaglasstechnology.com to learn more about how we can help your company run faster, easier, safer, and more cost-effectively.

    For more information about how podcasts, and other forms of business storytelling, can help grow your business, call Merrill Loechner at Smith Douglass Associates at (203) 628-2606 or visit smithdouglass.com.

     

     

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    32 mins
  • The Dramatic Rise of Unified Communications
    Jan 18 2021

    The global shut down in March 2020 had thousands of businesses struggling to communicate with an employee-base cut off from the technology available in their offices. Multilevel communication systems, which originally seemed like a nice perk, suddenly became a vital requirement for organizations to survive.

    In this episode of the SeaGlass Technology Podcast, we had a great conversation with Alan Borck of net2phone on the skyrocketing need for bringing office solutions home. So much more than just a phone system, today's UCaaS (Unified Communications as a Service) platforms allow you to integrate phone, video, texting, and direct messaging, with your CRM and other programs. And with more and more companies choosing to keep many of their employees remote, choosing the right UCaaS will be more important than ever.

    If you are one of the many organizations struggling to integrate the various ways you communicate with both your staff and your customers, reach out to SeaGlass Technology at (212) 201-0006 or visit our website at seaglasstechnology.com to learn more about how we can help your company run faster, easier, safer, and more cost-effectively.

    For more information about how podcasts, and other forms of business storytelling, can help grow your business, call Merrill Loechner at Smith Douglass Associates at (203) 628-2606 or visit smithdouglass.com.

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    31 mins
  • Internet Optimization in the Work from Home World
    Jan 5 2021

    When your workforce suddenly had to move to a “working from home” model, you know many of the hassles it caused. One of the big ones was the quality of the employee's home internet connections. Your employee is on a Zoom call with a client, their spouse is also working from home, and the kids are taking classes online. And you know that in the middle of an important video conference call, someone was going to start binging Netflix.

    In this episode of the SeaGlass Technology Podcast, we talked with Mark Medgin of Bigleaf Networks. We discussed how the slow migration away from on-site application servers to Software as a Service (SaaS) increased dramatically as a result of the pandemic, and the strain that placed on home internet set-ups. We also spoke about what technology is available to be able to prioritize certain programs like VOIP over others that need less bandwidth.

    If you are one of the many organizations planning to make an off-site workforce a permanent part of your business plan, reach out to SeaGlass Technology at (212) 201-0006 or visit our website at seaglasstechnology.com to learn more about how we can help your company run faster, easier, safer, and more cost-effectively.

    For more information about how podcasts, and other forms of business storytelling, can help grow your business, call Merrill Loechner at Smith Douglass Associates at (203) 628-2606 or visit smithdouglass.com.

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    26 mins

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