In our last solo episode, we met Debra—the talented but disruptive teammate who quietly eroded trust and derailed her team. If you missed that story, go back and listen first—it sets the stage for today’s conversation.

In this episode of The Resilience Lab, Rex Miller shares how managers and teams can prevent the next Debra situation by creating clarity around the behaviors they celebrate, tolerate, and cannot allow. Through real stories—from a school furniture distributor to a European team plagued by a “shit stirrer”—you’ll learn a simple but powerful framework called the Boat Model.

By the end, you’ll know how to reset your team’s rules of engagement, shift accountability from one manager to the whole group, and protect the trust that keeps your team moving forward.

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What does it take to change a system that feels stuck? Trevor Hartley says you don’t start at the bottom—you start from the top of the mountain, looking down. That’s the power of foresight: leading from the future back into the present.

In this conversation, Trevor shares unforgettable images—from “robbing the grave” of untapped potential, to confronting the “cat fur” of fear that paralyzes our ability to play, imagine, and learn. His project Re:Story Together is a living experiment in South Africa, but his insights speak to anyone who wants to replace despair with hope and unlock hidden genius in the next generation.

If you’ve ever wondered how to bring change to a place that feels soul-killing, Trevor’s story will remind you: resilience isn’t just about bouncing back—it’s about reframing destiny.

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Every leader eventually meets a “Debra”—the teammate who delivers results but creates drama and leaves a trail of frustrated team members in her wake. She’s smart, capable, maybe even indispensable. But her behavior slowly erodes trust, morale, and momentum.

In this episode of The Resilience Lab, Rex Miller unpacks a real story of a leader wrestling with a Debra on his team. You’ll hear how toxic talent hides behind competence, why managers struggle to confront it, and what really happens when behavior issues go unaddressed.

If you’ve ever felt trapped between protecting performance and preserving culture, this episode will show you why ignoring a Debra isn’t an option—and how naming the problem is the first step toward resilience.

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