In Moneyball, the owner of the Boston Red Sox tells Billy Beane, “The first one through the wall always gets bloody.” That’s where Kay Sargent stands today. As Director of Workplace at HOK and author of Designing Neuro-Inclusive Workplaces, she’s breaking through a wall our industry has quietly built — the unspoken assumptions about how spaces should work for people who think, sense, and process the world differently.

Neurodiversity in the workplace isn’t tidy. It’s complex, it’s personal, and it sparks strong opinions. Kay steps into that complexity with eight years of research, a career of leadership, and the lived experience of raising five children, some of whom navigate the world differently. She’s not just adding to the conversation — she’s creating a new category of it, one that challenges the safe, performative gestures and invites real, sometimes uncomfortable, change.

In this episode, you’ll hear how designing for the edges benefits everyone in the middle, why “one size misfits all,” and how even small, intentional changes can transform a person’s ability to thrive. If you’re in facilities, corporate real estate, design, or workplace strategy, this is more than a professional conversation — it’s a chance to rethink the spaces you influence, the people you serve, and the courage it takes to go first.

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What if the key to living with meaning and energy in the high-pressure, ever-changing world of the workplace wasn’t about landing the perfect role, but about mastering a rhythm? A blend of purpose, relationships, and resilience. In this candid, unscripted conversation recorded during Design Days and NeoCon, Love What You Do host Doug Shapiro and Rex Miller delve into how to cultivate a passion for your work that transcends the pursuit of the ideal job.

Doug shares how “grace” — given to others, received from others, and offered to yourself — can transform your life, your office, and your culture. You’ll hear how JSI turns listening into a recipe for success, why clarity beats cleverness in defining purpose, and how to sustain joy in a world of constant change.

Whether you’re navigating return-to-office debates, leading through uncertainty, or trying to reignite your own passion for the work, this episode will leave you with practical ways to lead with presence, build trust, and create a workplace where people truly love what they do.

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What if your team isn’t a team at all?

Why do some leadership groups thrive in crisis while others implode under pressure?

What if the real dysfunction isn’t bad behavior—but broken structure and buried stories?

In this episode of The Resilience Lab, Rex Miller shares a behind-the-scenes look at a two-day offsite with a senior leadership team facing seismic organizational change. Through real-life moments of breakthrough, Rex unpacks why trust breaks down, how hidden assumptions drive division, and what it actually takes to move from a workgroup to a high-performing team. If you’re a manager, team leader, or part of a hybrid workforce, you’ll walk away with practical insights and a new lens on team dynamics.

Subscribe, share, and leave a comment—your feedback fuels our mission to explore what resilience really looks like in today’s workplace.

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