In this episode we look at how to prepare yourself for feedback.

Hillary Lappo received her Bachelors Degree in Psychology and has been in full time ministry for over 15 years with the focus of helping leaders make their vision become reality. She currently serves as the Executive Pastor at Vintage Faith Foursquare in Los Angeles, CA.

Looking to boost your guest retention after Easter? In this video we discuss top tips for keeping guests coming back between Easter and Mother's Day. With only six weeks in between these crucial holidays, it's essential to leverage this time to not only attract first-time visitors but also to ensure their return for second, third, and fourth visits. Ryan shares actionable strategies, including the use of secret shoppers to provide valuable feedback, planning specific events to invite guests back to, and creating targeted communication and follow-up systems. He emphasizes the importance of personalized outreach, such as handwritten notes and special gifts for all ages, to make returning guests feel valued and welcomed. Don't miss out on these insightful tips for increasing guest retention and creating a lasting impact on your church community. Tune in to this episode for practical advice on maximizing the six weeks between Easter and Mother's Day and effectively engaging with your guests.