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Publisher's Summary

A Story About Positive Ways to Turn Complaints Into Solutions, Innovations, and Success

Every complaint represents an opportunity to turn something negative into a positive!

It's Tuesday morning and Hope walks into her office with puffy eyes, a swollen head, and a broken heart. But unfortunately, her company - EZ Tech - is in worse shape than she is.

The fact that their computer batteries are catching on fire is the least of their problems. Employees have been posting negative comments about management on blogs for the world to see, the media is attacking the credibility of the company, morale is at an all-time low, negativity is at an all-time high, and the stock price is sinking faster than the Titanic. As VP of human resources, Hope is charged with finding a solution to overcome the biggest challenge in her company's history.

In the process of battling her own adversity, she discovers the no complaining rule and other positive ways to save her company and herself from ruin.

In the spirit of his international best seller, The Energy Bus, Jon Gordon once again shares an inspiring and enlightening story that reveals a powerful way to tackle the biggest problem in business and life - the negativity that costs organizations billions of dollars and impacts the morale, productivity, and health of individuals and teams.

For managers, team leaders, or anyone looking to turn negative energy into positive solutions, The No Complaining Rule shares powerful principles and an actionable plan to win the battle against individual and organizational negativity. When you implement the no complaining rule, you'll spend less time and energy on problems and more time focused on solutions.

©2008 Jon Gordon (P)2008 Gildan Media Corp

What members say

Average Customer Ratings

Overall

  • 4.5 out of 5 stars
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Performance

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    49
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Story

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Sort by:
  • Overall
    5 out of 5 stars
  • morton
  • Rego Park, NY, United States
  • 12-17-08

A Great Message!

Gordon offers an inspiring message and all the tools necessary to turn a negative corporate culture into a solution oriented environment. It applies as well to our family, and even our sports teams. Negative thoughts lead to negative actions, and in today's economy, we all need to find the positive.

16 of 16 people found this review helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Great Way To Start On The Journey of Positivity

Would you listen to The No Complaining Rule again? Why?

Simple to listen to. Interesting story to bring home the concepts. A great beginning to living a totally positive life. Makes the ability to start less daunting. Great ideas and examples. Nicely read and not over done. No fluff which turns me off so often. I would recommend it.

What was one of the most memorable moments of The No Complaining Rule?

How things turned from so negative to so positive with a few easy adjustment and how simple the concepts are.

Which scene was your favorite?

When her children were happy she was changing her attitude and joined in to participate.

Was this a book you wanted to listen to all in one sitting?

Yes and it was the perfect book for a "One Sitting" read. No Fluff.

Any additional comments?

I want more self help books that are as enjoyable to read.

4 of 4 people found this review helpful

  • Overall
    2 out of 5 stars
  • Performance
    2 out of 5 stars
  • Story
    1 out of 5 stars

stick to the energy bus. same story basically

nothing new on the story, wish I would've not done this book. do the energy bus instead same story

2 of 2 people found this review helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Healthy and Helpful

The book really made me think about how much complaining I actually do during a day. Even though I consider myself a positive person I have work to do and this book help point that out to me.

1 of 1 people found this review helpful

  • Overall
    5 out of 5 stars
  • Performance
    3 out of 5 stars
  • Story
    5 out of 5 stars

I will certainly be buying the hardcopy version.

John should probably consider having somebody else read the book, but otherwise a great book with awesome learnings.

1 of 1 people found this review helpful

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    4 out of 5 stars

Cute story about turning your life around

Would you listen to The No Complaining Rule again? Why?

This book brings home what it means to be positive and to create success through positive thinking. Solution-focused people (instead of problem-focused) tend to succeed more often. They are also a lot nicer to be around.

What was one of the most memorable moments of The No Complaining Rule?

Watching the turn around in her relationships. I also liked how her desire to learn gave her energy.

1 of 1 people found this review helpful

  • Overall
    1 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    1 out of 5 stars

Skip This Book and Complain

What disappointed you about The No Complaining Rule?

This book is told as a poorly written story and the narrator is overacting. The content offers nothing you can use in your business that you don't already know. It reminded me of Nancy Raegan's "Just say No" to drugs and that would solve the problem.

Has The No Complaining Rule turned you off from other books in this genre?

No. I will steer clear of this author however.

How could the performance have been better?

The narrator has an accent and the main character is a woman and a woman should narrate this story. The dialogue is poorly written so the narrator doesn't have much to work with.

If you could play editor, what scene or scenes would you have cut from The No Complaining Rule?

The first half of the book. The only useful point is one that is stated in the last 10th of the book.

Any additional comments?

I regret buying this book and feel that I should have known it was a lemon from listening to the preview.

8 of 14 people found this review helpful

  • Overall
    2 out of 5 stars
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    2 out of 5 stars
  • Story
    2 out of 5 stars

Not realistic

What worries me about this book is that the real work required in implementing this kind of recommended program is covered in three words, “Six months later...“ This book is told in a narrative form about a fictional person in a fictional company dealing with a fictional situation. In contrast to books such as “The Goal“ or “The Phoenix Project“, this does not convey a real life situation, but attempts to describe a dream scenario that the author hopes you can bring about trying these ideas. Being a person who coaches people on a daily basis on how to introduce positive psychology in the workplace, it isn’t done by passing out cards with five rules on them. These are great ideas to used personally on self analysis, but is not a system to be rolled out at a company.

  • Overall
    3 out of 5 stars
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    1 out of 5 stars
  • Story
    3 out of 5 stars

Read it in hard copy

Terrible narration and so many mouth noises I couldn't focus on the story. I'm usually excited to see an author reading their own work. You would expect their emphasis, emotion and pronunciation to be better than anyone else while reading something they dreamed up and wrote. Sadly, this was not the case. I'm sure the story is worthy of all the praise it's getting but I literally couldn't focus on it because of the narrator's constant mouth noises and elementary emphasis. I found it hard to write this because it feels mean but I wasted my money on 2 of his audiobooks and I wish someone else had been honest in their review to save me from that. The story will come across better in your own voice, so I'm recommending you read it hard copy.

  • Overall
    5 out of 5 stars
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    5 out of 5 stars
  • Story
    5 out of 5 stars

Forgot what book I had chosen?

When I 1st started listening to it it had thrown me off guard. I was thinking why would I get such a depressing book?
It was the narrator who kept me listening!
You must be patient in the beginning!
The ending of the story will surprise you!