Get ready—this episode of the NAA Apartmentcast is all about celebrating the heartbeat of our industry: RPM Careers Week! We’re joined by Shellie Sims, Director of Workforce Development and Career Awareness at the NAA Education Institute, for an inside look at why this nationwide celebration is bigger, bolder and more important than ever.

We’re spotlighting the dynamic, people‑first career paths that make residential property management such a powerful place to grow. From April 20 through April 24, we’re calling on the entire industry to jump in and make some noise. Follow the daily themes, share your stories, shout out your teams and nominate the standout professionals who keep our communities thriving. And with the RPM Careers Week Toolkit, participating has never been easier.

Every post, every nomination, and every moment of recognition fuels our mission to attract new talent, strengthen our workforce and remind RPM professionals just how essential—and appreciated—they truly are. This is your week to celebrate, elevate and amplify the incredible people behind the properties.

For more on RPM Careers Week and to access the Toolkit, visit RPM Careers Week | National Apartment Association. To learn more about NAA’s Education Institute, visit https://naahq.org/naaei.

Please note that as is the case for all The NAA Apartmentcast episodes, nothing contained within this podcast should be treated as legal advice. The information presented is for educational purposes only.

On this episode of the NAA Apartmentcast, we’re joined by Leah Cuffy, NAA’s Director of Advocacy Research, for a deep dive into the economics behind the Dollar of Rent—NAA’s data‑driven tool that breaks down exactly where each rent dollar goes and why it matters.

Cuffy reveals how that dollar is stretched across operating costs, taxes, maintenance, payroll, insurance and more — painting a clear picture of what it truly takes to provide rental housing today.

We dig into the pressures shaping the industry, the misconceptions that fuel policy debates and why understanding the cost structure of rental housing is essential for meaningful conversations with lawmakers.

For more on the Dollar of Rent Tool, visit Dollar of Rent Tool | National Apartment Association. If you want to explore NAA’s broader advocacy work—including policy resources, industry priorities, legislative trackers and grassroots tools—visit Advocacy | National Apartment Association

Please note that as is the case for all The NAA Apartmentcast episodes, nothing contained within this podcast should be treated as legal advice. The information presented is for educational purposes only.

On this episode of the NAA Apartmentcast, we're joined by a trio of NAA’s Federal Legislative Affairs Directors, Joe Riter, Maria Spencer and Jason Lynn, who are here to preview NAA’s Advocate conference and Lobby Day (March 24-25, register at Advocate | National Apartment Association), walk through important matters of housing policy and detail what matters right now in Washington and why your voice in D.C. counts.

If you are interested in learning more about NAA’s mission to improve the public policy environment at all levels of government for the rental housing industry, visit Advocacy | National Apartment Association for links to the policy issues library, industry priorities, Apartment Advocate newsletter, registration for the monthly Advocacy and Legal Webinar, legislative and regulatory trackers, grassroots action center, and much more. And of course, register now for NAA’s Advocate, March 24-25, by visiting Advocate | National Apartment Association

Please note that as is the case for all NAA Apartmentcast episodes, nothing contained within this podcast should be treated as legal advice. The information presented is for educational purposes only.

This special edition episode of the NAA Apartmentcast features guest hosts Scott Wilkerson, Chief Investment Officer and Chair of the Investment Committee for Ginkgo Residential, and Chris Carter, Regional Vice President for Carter-Haston, both members of NAA’s Operations Committee. They are joined by Brad Dockser, CEO and Co-Founder of GreenGen for an intriguing conversation focused on ESG (Environmental, Social and Governance), which itself sits at a really interesting crossroads in rental housing: Touching asset management, finance, operations, climate strategy, resident experience, and the future of real estate.

There is a case to be made that ESG isn't a cost center for rental housing providers, it's a competitive advantage and a driver of value. Housing providers that integrate ESG into their operations can unlock new revenue opportunities, future-proof their assets and deliver better outcomes for residents and investors.

For more information and resources on ESG, sustainability, asset management and NAA's Operations Committee, visit https://naahq.org/

Please note that as is the case for all NAA Apartmentcast episodes, nothing contained within this podcast should be treated as legal advice. The information presented is for educational purposes only.

Welcome to NAA's Apartmentcast, the official podcast of the National Apartment Association. On this sponsored episode, we sit down with Kyle Nelson, Vice President of Corporate Strategy at Snappt, and Maitri Johnson, Vice President, Tenant and Employment at TransUnion, to discuss how fraud prevention isn’t just an operational task anymore; it’s shaping the renter experience and influencing where people choose to live.

Trust-building technology is becoming a competitive edge for multifamily communities: From faster approvals for qualified applicants to stronger protections against fraud, we discuss how modern tools enhance the leasing journey, support onsite teams, and attract high-quality renters. We also break down how trust and transparency can function as powerful amenities that boost operational efficiency and elevate resident satisfaction.

Visit Snappt.com

Please note that as is the case for all NAA Apartmentcast episodes, nothing contained within this podcast should be treated as legal advice. The information presented is for educational purposes only.

Welcome to NAA's Apartmentcast, the official podcast of the National Apartment Association. On this sponsored episode, we sit down with Ken McDonald, CEO of Leonardo247, as he shares how property operators can leverage AI and their unique operational playbook to drive NOI growth. In this episode, he reveals proven strategies to turn operational data into AI-powered optimizations that improve efficiency, strengthen resident retention and boost profitability.

Visit Leonardo247.com

Please note that as is the case for all NAA Apartmentcast episodes, nothing contained within this podcast should be treated as legal advice. The information presented is for educational purposes only.

There are more than 40 million apartments in the United States, of which half are owned and operated by small portfolios, otherwise known as independent rental owners (IRO).

On this episode of the NAA Apartmentcast, we're joined by Demetrio Jimenez, President and Owner of Tropicana Properties in El Paso, Texas, and 2026 Chair of the NAA Affordable Housing Committee; and Megan Orser, CEO and Business Strategist for Smart Apartment Solutions and Smart Moves in Howell, Michigan, as well as the 2024 Chair of NAA’s Independent Rental Owners Committee, to dive deep into the real stories behind the rental housing market and discussing something that affects millions of Americans: Affordable housing.

But we’re not just talking policy or theory. We’re talking to the people who are in the trenches: IROs, rental owners, small-scale investors and property managers who are shaping the future of housing, one unit at a time. Is affordability a moral obligation, a market failure, or a business opportunity? Listen to find out.

For more information and resources for IROs, including the NAA Click & Lease small owner package, visit https://naahq.org/

Please note that as is the case for all NAA Apartmentcast episodes, nothing contained within this podcast should be treated as legal advice. The information presented is for educational purposes only.

Welcome to NAA's Apartmentcast, the official podcast of the National Apartment Association. On this episode, we are joined by Kelli Lea, Senior Regional Property Manager for Greystar and 2025-2026 President of the National Apartment Association Education Institute (NAAEI) Board of Directors, to provide an update on all the exciting things happening at National Apartment Association Education Institute (NAAEI), including the latest on the growth of its credentialing programs, new skills based professional development and what’s on tap for 2026.

Learn more about NAAEI credentials, as well as online training and continuing education credits, courses and resources available through the Visto, NAAEI’s online learning platform. And don't miss the new Career Map Tool from NAAEI.