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The Link Between Fair Pay and Team Prosperity

When insurance companies dictate fees and force write-offs, the first people to feel it aren’t the executives in corporate headquarters, it’s the dental teams.

When practices lose thousands every month due to unfair reimbursements, that’s money that can’t go toward staff raises, bonuses, continuing education, technology, or cotton rolls.

But when we passed laws that protect fair pay, from ending forced write-offs to banning bundling, that money stays where it belongs. Practices can finally reinvest in their people.

We’ve seen offices increase wages, offer benefits, and even shorten workweeks because they’re no longer working twice as hard just to break even. That’s a win for everyone.

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When we started this 10-week series, our goal was simple, to help dentists bill for what they do and get paid fairly for what they do.

And the reason that’s so important goes beyond money. It’s about honesty. It’s about transparency. It’s about patient trust.

Every law we’ve discussed, from bundling protections to timely filing, was built around one central belief: that patients deserve to know what their care costs, and providers deserve to be paid fairly for delivering it.

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Before this law, we started noticing something troubling — insurance companies were trying to shorten the timely filing period to just three months.

Three months might sound fine on paper, but anyone who’s ever worked the front desk knows that’s barely enough time to process complex claims, wait on coordination of benefits, or deal with slow insurance responses. As a dentist and owner, you need to better understand what your front office team members deal with each day.

Sometimes patients take a few weeks to give updated insurance information, or you’re waiting on primary insurance to pay before submitting to secondary. In many cases, that process can easily stretch past three months.

So that shorter window wasn’t just inconvenient — it was setting offices up to lose legitimate reimbursements.

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