The Leader’s Guide to Mastering Feedback

Transform Relationships and Results One Conversation at a Time

De: Joan R. Hibdon

Narrado por: Joan R. Hibdon

People want feedback. And they need it to grow. Feedback is a crucial communication skill. But fear of getting it wrong often holds us back from speaking up. When facing a challenging conversation at work, you may be thinking, “What if my feedback causes a meltdown—or they quit?”

While it’s tempting to avoid that discussion, that’s not the solution. Leaders have a responsibility to find a way to connect with their employees and others in an artful, compassionate, and courageous manner that transforms relationships and results. With over three decades as a human resource professional and executive coach, the #1 question Joan Hibdon gets asked is this: “I need to give someone feedback, but I don’t know what to say. What do I do?”

The Leader's Guide to Mastering Feedback offers answers to that question. With empathy and insight born of experience, Hibdon shows us exactly why, how, and when to offer feedback to achieve the results we want.

Discover how to:

• Create the optimal environment for feedback.
• Remain heart-centered during difficult conversations.
• Offer the right feedback, to the right person, at the right time.

Packed with real-life stories, proven practices, research, and reflections, you will learn how to put feedback back where it belongs—at the center of a thriving workplace.

©2023 Joan R Hibdon (P)2025 Joan R Hibdon

For Relationships with Others and Yourself

After a terrible couple nights of zero sleep, my mind was swirling with unspoken feedback I’d been avoiding sharing with a family member, and my nervous system was paying the price. I wanted something soothing, something calming—so at 2am I put on Joan Hibdon’s audiobook.

I expected to fall asleep to a gentle voice. OMG, her voice is so peaceful and easy to listen to!
I did not expect to stay wide awake because the message was so powerful, so timely, and felt like it was speaking directly to the knot in my chest.

Even though I’m only midway through the book, I had to stop and write this review. Joan’s storytelling, her calm and compassionate delivery, and the way she normalizes the discomfort around giving and receiving feedback felt like someone finally turning on the lights in a room I’ve been stumbling around in for years.

This book is not just for the workplace. It’s for anyone who’s ever: tried to “keep the peace” at the cost of their own emotional wellbeing, felt anxiety or sleeplessness from unresolved conversations, wanted to express themselves with clarity, kindness, and courage, struggled with family dynamics, friendships, or tough personal situations

Joan’s insights helped me understand why my body wouldn’t let me sleep—and why avoiding feedback is actually its own form of conflict. Her words hit me like a loving wake-up call.

I’m so grateful for this book, and I can already tell it’s going to change how I communicate in every area of my life.

If you’ve ever held back, shut down, or swallowed your truth to avoid discomfort… listen to this. It might just give you your peace and sleep back.