Episodios

  • #228 - Gabe Ponce and Michele Campbell CWM, QWEL AWWA
    Apr 2 2026

    This week we sit down with Gabe Ponce of Precision Landscape and Michele Campbell with Riverside Public Utilities to break down AB 1572 and what it really means for California communities. Michele brings the regulatory and utility perspective, while Gabe shares what this looks like on the ground for HOAs as landscape practices begin to shift.

    We walk through what AB 1572 is, why it was introduced, and how it will impact associations in the coming years. The conversation focuses heavily on preparation, what boards and managers should be doing now, what expectations are coming, and how to avoid the scramble as deadlines approach. We also highlight the real opportunity available today through rebates and incentive programs, and why waiting could cost communities both time and money.

    Resources discussed include programs through Riverside Public Utilities as well as tools available at mwd.com, socalwatersmart.com, and calwep.org to help associations get ahead of compliance.

    We close the episode with a gratitude shoutout! Gabe to Greg Borzilleri, and Michele to Gabe Ponce for their continued support and collaboration in moving the industry forward.

    Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com

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    58 m
  • #227 - Russell Carpe
    Mar 23 2026

    In this episode, we sit down with Russell Carpe (Retired!!!) to reflect on a remarkable career in the HOA industry and the next chapter ahead.

    We talk about his journey through retirement, what makes it fun, and how he’s staying engaged in the industry in new ways, including encouraging partnerships and involvement beyond just the social side of management.

    And of course, his newest and most meaningful role… being a grandparent ❤️

    This episode is all about legacy, connection, and finding purpose in every stage of your career.

    Russell shares his gratitude for Kara Foley and Mike Perlof, highlighting the importance of relationships, mentorship, and staying connected through CAI involvement and volunteer leadership.

    Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com

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    1 h y 2 m
  • #226 - Nick Zafirakos
    Mar 18 2026

    On this episode of The HOA Pros Podcast, we sit down with Nick Zafirakos, founder of Overwatch Defense International (ODI). Nick’s path into the HOA industry is truly a story for the record books, and he shares how his remarkable journey shaped his perspective on service, professionalism, and purpose in the industry.

    Nick also takes time to express professional gratitude to Shelly Chapuis with Keystone, recognizing the impact support can have in this space.

    We talk about: • His experiences traveling the world • Moments where he second guesses whether the HOA industry is the right fit • Why service should never be undercut by price and how real value matters • His Peaceful Warrior Jiu Jitsu studio in Dana Point and the mindset that martial arts brings to business and life

    Give Nick a follow and check out what he’s building: https://instagram.com/overwatchdefense https://instagram.com/peaceful_warrior_bjj_fitness

    Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com

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    1 h y 2 m
  • #225 - Chris Booth & Tony Medina
    Mar 15 2026

    On this episode of The HOA Pros Podcast, we sit down with Chris Booth and Tony Medina of Whitestone Industries for a great conversation about growth, industry partnerships, and showing up when it matters most.

    We talk about how Whitestone has expanded into roofing and now offers full exterior building envelope services under one company, creating a more streamlined solution for communities. We also dive into their work on balconies under SB 326, including the architectural, engineering, and permitting pieces that boards and managers are navigating every day.

    A special moment in the conversation highlights CAID and how Whitestone really stepped up, along with gratitude for Elaine Gower and Andrew Madory. And of course, it would not be The HOA Pros Podcast without a little fun along the way, so we also got into trips, marathons, and triathlons.

    It is a great mix of industry insight, appreciation, and real conversation you will not want to miss.

    Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com

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    59 m
  • #224 - **ACCREDITED** Hidden Risks of Below-Grade Maintenance for Pros
    Mar 6 2026

    ACCREDITED Hidden Risks of Below-Grade Maintenance for Pros

    This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org.

    Instructions to receive 1 Hour continuing education credit

    • Listen to podcast and write down the numerical code that you will hear throughout the show
    • Send numerical code to Kara@thehoaprospodcast.com
    • Receive certificate for 1 C.E.

    Special thanks to: James Hippolyte & Bryan Harpole of EmpireWorks

    https://drive.google.com/file/d/1M5jJKLrIW9Lg3qmBG8LoJIvmNk7rQvWs/view

    Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com

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    1 h y 8 m
  • #223 - Guillermo Amador Sr., CCIP & Luz Veloz, CCIP
    Feb 22 2026

    This episode is all about security, strategy, and building something from the ground up.

    We sit down with Guillermo Amador Sr., CCIP and Luz Veloz, CCIP, owners of Customized Guard Services, to talk about their incredible ownership journey — how they worked their way up in the industry and ultimately became business owners. Their story is a true ground-up success story built on grit, leadership, and vision.

    We dive into: 🔹 How a modern Camera & Command Center supports HOA communities 🔹 What boards and managers should actually expect from their patrol/security vendor 🔹 Their unique hiring process and how they’ve achieved an impressive 90% colleague retention rate

    They also share heartfelt gratitude for industry partners who have supported and inspired them along the way: ✨ Marla Fernandez – Action Property Management ✨ Rich Crane – PMP ✨ Sheridan Thomason – Action Property Management

    Tune in for an inspiring conversation about ownership, accountability, culture, and raising the standard in HOA security.

    Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com

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    1 h y 7 m
  • #222 - **ACCREDITED** Investing HOA Funds the Right Way for Pros: Policy, Safety, and Strategy for Boards & Managers
    Feb 12 2026

    ACCREDITED Investing HOA Funds the Right Way for Pros: Policy, Safety, and Strategy for Boards & Managers

    This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org.

    Instructions to receive 1 Hour continuing education credit

    • Listen to podcast and write down the numerical code that you will hear throughout the show
    • Send numerical code to Kara@thehoaprospodcast.com
    • Receive certificate for 1 C.E.

    Special thanks to: William Griffith of The March Group

    Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com

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    59 m
  • #221 - Arthur Beisner
    Feb 2 2026

    In this episode, we sit down with Arthur Beisner of Transworld Business Advisors to pull back the curtain on what really happens when it’s time to sell your business.

    Arthur shares his journey, why The Exit Factor is a must-read for owners, and the importance of gratitude—starting with the unwavering support of his wife. We dive into today’s M&A landscape, current deal activity, and why the HOA industry stands apart from other sectors.

    We also revisit the early industry pioneers of the 2010 era, break down the top five pitfalls business owners must avoid, and have an honest conversation about the role private equity plays in exits—both the good and the not-so-good.

    If you’re thinking about selling now or someday, Arthur walks through where to start, how not to get screwed, and why you should think twice before signing an earn-out.

    This episode is a must-listen for anyone who wants to exit smart, prepared, and on their own terms.

    Contact info: 720-786-6223 Abeisner@tworld.com https://www.tworld.com/agents/arthurbeisner

    Transworld Business Advisors: Www.tworld.com (http://www.tworld.com/)

    Exit Factor: Www.exitfactor.com (http://www.exitfactor.com/)

    The book recommendation: The Exit Factor: Build Profit, Grow Value, and Exit on Your Terms (https://www.amazon.com/gp/aw/d/B0FMH21MY6/ref=tmm_pap_swatch_0)

    Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com

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    1 h y 15 m