The Empathy Edge Podcast Por Maria Ross arte de portada

The Empathy Edge

The Empathy Edge

De: Maria Ross
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

2020-2022 Maria Ross Ciencias Sociales Economía Gestión Gestión y Liderazgo Marketing Marketing y Ventas Relaciones
Episodios
  • Robin Dreeke: Spy Lessons for Leaders: Forging Unbreakable Alliances Through Empathy

    Robin Dreeke: Spy Lessons for Leaders: Forging Unbreakable Alliances Through Empathy
    Jul 15 2025
    Years ago, I was introduced to a former Marine and FBI counterintelligence officer whose job was to recruit spies to help protect our country. His secret weapon? Empathy. Finding out what is important to someone so that they can then build trust and find shared goals.Robin Dreek joins us again today to talk about his latest book, Unbreakable Alliances: A Spy Recruiter's Authoritative Guide to Cultivating Powerful and Lasting Connections. He shares the four keys to communication and the difference between inspiration, influence, and manipulation. He shares the behaviors of trust required to inspire people to feel safe. We talk about how to engage empathy to inspire people to open up, share their context, and forge those unbreakable alliances. Finally, Robin shares a great definition of active curiosity and what it can do for both your relationships and success. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Every little word and emotion matters.You have to balance the dichotomy of vulnerability and confidence.Four keys of communication: seeking the thoughts and opinions of others; talking in terms of challenges and priorities that other people are dealing with; non-judgmental active curiosity; and empowering people with choice.We need to be asking better questions - focus on what they want to share, not what you want to ask."Active curiosity is taking it to the next level - don’t just be curious about what it is you want to know, but be curious about what it is they want to share." — Robin Dreeke Episode References: The Empathy Edge podcast: Robin Dreeke: Spycraft and the Leadership Code of TrustFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Robin Dreeke, Executive Coach, Speaker, Former FBI, and Author, Unbreakable AlliancesRobin Dreeke is an accomplished Executive Coach, Best-Selling Author, and Professional Speaker with an impressive background. As a Marine Corps Officer and retired FBI Special Agent, he served as Chief of the Counterintelligence Behavioral Analysis Program, where he honed his skills in Recruiting Spies and Behavioral Assessment. Today, Robin has translated his expertise into his unique Interpersonal Communication Strategies that focus on Recruiting Allies in business. Since 2010, he has been working with Executives, Corporations, Entrepreneurs, the Military, and Law Enforcement to help them Forge Trust, Solve Challenges, and Lead. Robin's People Formula has helped countless individuals and teams achieve quick, measurable results and maximum success. Whether you're a newly promoted leader, executive, sales team member, or customer relations specialist, Robin's proven strategies will help you excel.Connect with Robin:Website: robindreeke.comX: x.com/rdreekeLinkedIn: linkedin.com/in/rdreekeFacebook: facebook.com/ForgedbyTrustInstagram: instagram.com/rdreekeBook: Unbreakable Alliances: A Spy Recruiter's Authoritative Guide to Cultivating Powerful and Lasting ConnectionsConnect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!
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    43 m
  • July Hot Take: Empathy Under Attack: Leading with Heart in Hostile Times

    July Hot Take: Empathy Under Attack: Leading with Heart in Hostile Times
    Jul 8 2025
    Today’s episode is a little more personal. A reflection. A struggle.Because lately, I’ve been wondering: Is empathy under attack? And if so, how do we as leaders, parents, citizens—and humans—continue to lead with empathy in a world that sometimes seems to mock, punish, or politicize it?So today, I want to pull back the curtain and talk about what it’s like to do this work, and why—despite it all—I continue to fight for empathy at work, in leadership, and our culture at large.Let’s dive in. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:In a chaotic world, cruelty often gets mistaken for strength. Empathy is not about coddling and indulgence but about the courage to pause and listen, not to react.Three small but powerful steps to resist the tide of cruelty and amplify empathy instead: model it, name it, protect it."Empathy is not weak, naive, or political. It is what allows us to build trust, resolve conflict, and create workplaces where people—and performance—can thrive." - Maria RossEpisode References: FREE upcoming 2-day virtual leadership event with me! Let's have a chat first and see if this aligns with your goals and where you are right now. Visit www.TheEmpathyEdge.com/event to sign up for a time.VAST InstituteRobert Reich's Substack article, ”Trump, Musk, and The Empathy Bug”: https://robertreich.substack.com/p/trump-musk-and-the-empathy-bugListener Feedback! Please fill out the short survey here at https://bit.ly/edge-feedbackFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!
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    13 m
  • Asheli Mann-Lofthouse: The Nuts and Bolts of DEIB, By Stage

    Asheli Mann-Lofthouse: The Nuts and Bolts of DEIB, By Stage
    Jul 1 2025
    In today’s climate, where DEIB efforts are under attack, smart organizations know that embracing diverse perspectives leads to better decisions, stronger innovation, and thriving teams. Today, I’m thrilled to talk with Asheli Mann-Lofthouse about how to build and sustain impactful DEIB efforts—whether you’re just starting or already well along the journey.We dive into how DEIB differs between nonprofits and for-profits, why the ultimate goal is to make DEIB programs obsolete, and what’s needed at every stage—budget, buy-in, ROI, and more. Asheli also breaks down the difference between sponsors and allies, how cis white individuals can spark change in spaces where representation is low, and why your team’s culture matters more than their job responsibilities.To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:DEIB isn’t going anywhere, no matter what the politics say. People are just getting creative in how they describe it, talk about it, and structure it.While allyship is important, sponsorship is equally important. The more diverse voices you have, the better business decisions you’re going to make. "We shouldn't need these elaborate structures and all these different ways to make sure we're being inclusive, because we should already be doing it. It should be holistically built into our system." — Asheli Mann-LofthouseFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Asheli Mann-Lofthouse, President & CEO, Cultural Outreach and Racial Equity CollectiveAsheli Mann-Lofthouse is an Organizational Anthropologist who draws collectively from her afro-indigenous background and 15 years of DEI, human resources, and organizational development experience to lead the design and implementation of strategies that foster a culture of belonging and inclusion aligned with entity imperatives. With expertise in the development and execution of structured initiatives, Asheli empowers communities and organizations to break down systemic barriers, heal divisions, align value-driven priorities, and support diverse populations, allowing each individual to thrive. Her unique anthropological approach promotes awareness, allyship, and social justice by understanding holistic and diverse human experiences.Asheli is actively committed to contributing to social and organizational impact efforts in partnership with local, state, and federal organizations, educational institutions, non-profits, communities, and businesses from all sectors in need and has a proven track record of delivering results in equitable [and efficient] process and program management, research, evaluation, and organizational improvement through learning and leadership development. Asheli is a servant leader and lifelong learner, committed to understanding individuals from all perspectives, using anthropological and ethnographic methodologies to overcome barriers for those facing adversity.Connect with Asheli:Cultural Outreach and Racial Equity Collective NFP: core-collective.orgLinkedIn: linkedin.com/in/asheli-mann-lofthouseInstagram: instagram.com/core_collectivenfp Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!
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    51 m
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