The Empathy Edge Podcast Por Maria Ross arte de portada

The Empathy Edge

The Empathy Edge

De: Maria Ross
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

2020-2022 Maria Ross Ciencias Sociales Economía Gestión Gestión y Liderazgo Marketing Marketing y Ventas Relaciones
Episodios
  • Scott Trumpolt: Beyond the Paycheck: Strategic Compensation Through an Empathetic Lens

    Scott Trumpolt: Beyond the Paycheck: Strategic Compensation Through an Empathetic Lens
    Dec 2 2025
    When it comes to empathy at work, there are a hundred different ways to infuse empathy into your operations and systems - in real, practical, non-emotional ways. One of those ways is to look at compensation strategies and professional growth and development.Today, Scott Trumpolt talks about empathy in compensation that leads to better employee engagement and more strategic growth. We discuss both the pitfalls of pay transparency leading to a dead end, but also the upside in how it catalyzes your company to reflect on and improve internal practices. He talks about how compensation is more than just salary, and the overlooked piece of career architecture - a concept that supports the Clarity pillar of empathetic leadership. Scott shares why programs fail, but culture shifts succeed, the #1 element to think about in determining competitive compensation structures, and why empathy is vital to ensure that compensation is about a one-on-one conversation and not a one-size-fits-all proposition. Scott also shares how HR leaders can strengthen credibility with business leaders and move the needle on company growth.To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title.Listen in for…Driving solutions aimed at employee engagement.Why compensation is not a one-size-fits-all solution and needs to be tailored to your employees and organization.Balancing pay transparency and directing packages and compensation for the individuals.Why job titles and compensation matter."There's a reason why compensation is not in finance. Yes, I use a lot of numbers, but we do it in a completely different way, and we are impacting the individual directly." — Scott TrumpoltEpisode References: Drive: The Surprising Truth About What Motivates Us by Daniel PinkThe Empathy Edge: Rhonda George-Denniston: Why Betting on Your People Leads to Market DominationAbout Scott Trumpolt, Managing Director & Compensation Consultant:Scott Trumpolt’s career is defined by a seamless evolution from corporate leadership to independent consultancy, reflecting over 30 years of expertise in compensation planning, HR leadership, and rewards strategies. For 18 years, Scott excelled in the corporate world, holding leadership roles in HR and Compensation across the United States and Germany. In 2012, he launched Trumpolt Compensation Design Solutions (TCDS) to provide bespoke solutions tailored to the unique needs of organizations worldwide.Scott’s corporate experience provided a solid foundation for mastering market-based pay structures, sales incentive plans, and job classification systems. Transitioning into independent consultancy, Scott has spent the past 12 years leveraging this expertise to deliver innovative, client-focused strategies. Scott’s global reach includes projects across North America, Europe, Asia Pacific, and Latin America/Caribbean, reflecting his adaptability to diverse work cultures. He is a Certified Global Remuneration Professional (GRP), holds a master’s degree in Human Resources Management, and has maintained an A+ Better Business Bureau rating, underscoring his commitment to excellence and client satisfaction.From Our Sponsor:Keynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariaross Connect with Scott: Trumpolt Compensation Design Solutions: hrcompensationconsulting.com LinkedIn: linkedin.com/in/scott-trumpolt-m-a-g-r-p-257a6b317 BBB profile: bbb.org/south-east-florida/login/page/0/?li=1 Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaKeynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariarossGet your copy of The Empathy Dilemma here- www.theempathydilemma.com
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    43 m
  • Heather R. Younger: The Art of Self-Leadership

    Heather R. Younger: The Art of Self-Leadership
    Nov 25 2025
    What if the key to leading others with empathy… is learning how to lead yourself first?Today’s guest, Heather Younger, is here to show us how self-leadership isn’t just a personal development buzzword — it’s the foundation of truly impactful, caring leadership that achieves real ROI. As a global expert on active listening and workplace culture, Heather has helped Fortune 100 companies transform the way they engage employees—starting from the inside out.In this episode, we learn about Heather's journey as a culture bearer and customer experience professional, what self-leadership is, and why it matters - why doing the inner work helps you lead with grace and drive results, and why treating employees with care isn’t just a moral choice but a business strategy that drives innovation and performance. She shares powerful examples and offers actionable first steps to help you lead more effectively, take ownership of your career, make smarter choices, and advocate for yourself.To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title.Listen in for…What self-leadership is and why it matters.How can you change your office culture to an empathy-driven culture?The power of getting curious within yourself.The power of giving and receiving feedback within your sphere of influence. "Take back your own power to lead yourself in the way you, intuitively, already know you're supposed to be doing." — Heather R. YoungerFrom Our Sponsor: Keynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game-changer for your speaking business! www.share.talkadot.com/mariaross About Heather R. Younger: CEO, Keynote Speaker, AuthorHeather R Younger, J.D., CSP, is a trusted contributor to leading news outlets, like Forbes, Fast Company, Bloomberg, NBC, and ABC, and one of the world’s leading experts on Caring Leadership® and active listening at work. She is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm for Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.”With over 25 years of successful management of teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™.Heather is an award-winning leader in the area of Employee Engagement, as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, a 3-time bestselling author, a TEDX speaker, and the host of the popular Leadership With Heart Podcast.Connect with Heather:Employee Fanatix: heatheryounger.com LinkedIn: linkedin.com/in/heatherryounger Facebook: facebook.com/HeatherRYounger Instagram: instagram.com/heatherryoungerofficialX: x.com/HeatherRYounger Her new book: The Art of Self-Leadership Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaKeynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariaross
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    44 m
  • Sharon Steed: Empathy in Communication and AI

    Sharon Steed: Empathy in Communication and AI
    Nov 18 2025
    Many leaders come to empathy in their style and communication based on their own challenges. Today's guest shares how vulnerably sharing her story led her down the path of teaching and training on empathy, and how you can boldly leverage vulnerability as an asset in your communication, leading to stronger connections and better results.Sharon Steed is a keynote speaker, author, and empathy expert specializing in communication and collaboration. As the founder of Communilogue, she helps organizations build more inclusive, connected teams through the power of vulnerability and empathy. A stutterer since childhood, Sharon uses her personal experience to illustrate how embracing discomfort fosters growth. She has worked with Fortune 500 companies, tech leaders, and global organizations, delivering impactful talks and workshops. Sharon is also a LinkedIn Learning Instructor with multiple courses on empathy. She hosts a weekly live podcast on LinkedIn and YouTube on empathy in the age of AI called Empathy In Automation. Her work empowers professionals to lead with authenticity and compassion. Sharon shares her powerful story and discusses how to be vulnerable and communicate with empathy in productive ways—ways that influence and ignite your team, customers, and other stakeholders. We also had an interesting discussion about the intersection of empathy and AI and how to keep humanity in a tech-driven world.To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title.Listen in for…Why curiosity is an empathetic power.What it means to communicate with empathy and how to overcome communication barriers.The power of setting your conversational intentions out loud.The importance of empathy in the age of AI. "Everybody swears that they are terrible at communicating. And (I say), well, no, every single time you enter a room, you are communicating." — Sharon SteedEpisode References: The Empathy Edge podcast episodes:Dr. Michelle Zhou: Empathic AI is Real and It’s Here – But We Need Everyone Involved!Chris L. Johnson: When Leaders Pause, They WinAbout Sharon Steed, Speaker and Founder, Communilogue:Sharon Steed is a keynote speaker, author, and empathy expert specializing in communication and collaboration. As the founder of Communilogue, she helps organizations build more inclusive, connected teams through the power of vulnerability and empathy. A stutterer since childhood, Sharon uses her personal experience to illustrate how embracing discomfort fosters growth. She has worked with Fortune 500 companies, tech leaders, and global organizations, delivering impactful talks and workshops. Sharon is also a LinkedIn Learning instructor, with courses on Communicating with Empathy and Driving Inclusion with Empathy; she hosts a weekly live podcast on LinkedIn and YouTube on empathy in the age of AI called Empathy In Automation. Her work empowers professionals to lead with authenticity and compassion. From Our Sponsor:Keynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game-changer for your speaking business! www.share.talkadot.com/mariaross Connect with Sharon:Communilogue: communilogue.coLinkedIn: linkedin.com/in/sharon-steedLinkedIn Learning Course: Communicating With EmpathyYouTube: Empathy in AutomationLinkedIn Newsletter: linkedin.com/newsletters/7107818443042656256/ Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaKeynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariarossGet your copy of The Empathy Dilemma here- www.theempathydilemma.com
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    42 m
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