The Empathy Edge Podcast Por Maria Ross arte de portada

The Empathy Edge

The Empathy Edge

De: Maria Ross
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

2020-2022 Maria Ross Ciencias Sociales Economía Gestión Gestión y Liderazgo Marketing Marketing y Ventas Relaciones
Episodios
  • February Hot Take: Leading Humans in a Hurting World

    February Hot Take: Leading Humans in a Hurting World
    Feb 10 2026

    In today’s timely hot take episode in this heavy world, Maria discusses the importance of empathy in leadership during challenging times, emphasizing that emotional connection at work is crucial. She highlights how unaddressed employee emotions lead to disengagement and reduced performance, and offers 3 practical ways for leaders to connect with their employees, regardless of how high their discomfort with emotion.


    To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title.


    Listen in for…

    • Why emotional connection at work isn’t a “nice-to-have”.
    • Why avoiding emotion is actually costing you more.
    • Three practical ways to connect emotionally with your people, even if you’re deeply uncomfortable.

    "Empathy isn’t about fixing emotions; it is about acknowledging reality. People don’t need you to fix everything; they need to know they’re not invisible." — Maria Ross


    From Our Sponsor:

    Keynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game-changer for your speaking business! www.share.talkadot.com/mariaross


    Connect with Maria:

    Get Maria's books: Red-Slice.com/books

    Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross

    Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader

    LinkedIn: Maria Ross

    Instagram: @redslicemaria

    Facebook: Red Slice


    Get your copy of The Empathy Dilemma here- www.theempathydilemma.com

    Sign up for Optionality now! Go to opt


    Keynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariaross
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    10 m
  • Michelle Feferman: How Leaders Create Psychological Safety When Employees Are Afraid

    Michelle Feferman: How Leaders Create Psychological Safety When Employees Are Afraid
    Feb 5 2026
    I had to get this urgent episode to you sooner rather than later, given the climate of fear in the U.S. in current times.For many employees right now, work doesn’t feel like a safe place. It feels uncertain, frightening, and deeply personal. In moments like this, how leaders respond matters more than ever. Michelle Feferman has spent decades helping organizations navigate complex DEI and workplace culture challenges in ways that protect people and strengthen the business. We talk directly about what leaders can do to support employees in the face of ICE raids and immigration-related fear, how to create real psychological safety at work, and why most DEI efforts are still entirely legal if you’re focused on risk mitigation, clarity, and care.We also unpack how retention, engagement, and productivity are tightly tied to DEI and empathy work, and the key elements leaders need to think through right now to support their people while capturing the full business benefit.This is a practical, compassionate conversation for leaders who want to do the right thing without panicking, posturing, or staying silent.To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title.Listen in for…Creating a diverse team that goes beyond old-fashioned quotas.Key benefits of having a wide pool of differing viewpoints within your organization.Actions to put in place to keep your employees safe and informed about handling ICE raids that could be used as a template for other crises. Tips to create an FAQ that matters "If you can take the time now to get these things in place, the majority of people will relax, to some extent, and feel like they can come to work and just focus on work. People will relax more and be much more productive at work." — Michelle Feferman Episode References: Michelle's article: It is Imperative to Create Psychological Safety at Work Amidst ICE Raids: https://mfeferman.substack.com/p/12868206_ice-raids-and-psychological-safetyBook: DO DEI Right: Cut Through the Noise and Drive Lasting ResultsAbout Michelle Feferman, Founder and CEO, Equity at Work, Author of Do DEI RightMichelle is passionate about helping organizations have a profound impact on their employees, businesses, and communities through their diversity, equity, and inclusion work. She is the Founder and CEO of Equity At Work, known for creating innovative, customized solutions for even the most complex DEI and workplace culture challenges. Her clients outperform their peers in revenue and margin growth, productivity, engagement, and retention.Michelle is the author of Do DEI Right, co-host of the podcast Your DEI Minute, and on the Investment Committee of RevTech Venture Capital. Before this, she spent 25 years working at Accenture, Kurt Salmon, Macy’s Inc., and The Walt Disney Company.From Our Sponsor:Keynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game-changer for your speaking business! www.share.talkadot.com/mariarossConnect with Michelle:Equity At Work: https://www.equity-at-work.comLinkedIn: https://www.linkedin.com/in/michelleebogan/Facebook: https://www.facebook.com/profile.php?id=100093183559876Instagram: https://www.instagram.com/equity_at_workSubstack: https://mfeferman.substack.com/ Connect with Maria:Get Maria's books: Red-Slice.com/booksHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader LinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceGet your copy of The Empathy Dilemma here- www.theempathydilemma.comSign up for Optionality now! Go to optKeynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariaross
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    47 m
  • Amy Mosher Berry: Beyond Coffee Runs: Turning Interns into Impact

    Amy Mosher Berry: Beyond Coffee Runs: Turning Interns into Impact
    Feb 3 2026
    Internships have changed a lot since COVID, and if done well, they can be powerful tools for both attracting top young talent and fueling your organization’s productivity. But too often, leaders miss the mark, leaving interns underutilized and organizations frustrated.Amy Mosher Berry shares what's really going on with young professionals today and why mentorship and meaningful work enable your organization to thrive. Amy and I delve into what truly motivates and drives today's young professionals, the biggest mistakes leaders should avoid when hiring interns, and how intergenerational strategies fueled by empathy can enhance collaboration and productivity. We discuss the important role of casual mentorship, how your internship program becomes a marketing strategy, and how effective programs not only benefit interns but also drive your mission and results.To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title.Listen in for…Important facts to know about the rising young professionals.Key mistakes to avoid in hiring the right interns.The detriments of the purpose gap are with both interns and employees. "Internships, by law, need to have 51% majority benefit going to the intern. It has to be officially structured with learning objectives, and there needs to be that supportive process." — Amy Mosher Berry Episode References: Forbes articles: Gen Z And The Empathy Expectation: What Workplace Leaders Need To Know8 Ways Gen Z Can Meet Managers In The Middle And Shine At WorkThe Empathy Edge:Anna Liotta: Understanding Generational CodesMichelle Hoover: Understanding First-Generation Professionals in Your WorkplaceCourage to Advance: Leading Gen Z with Dr. Meisha RouserRhonda George-Denniston: Why Betting on Your People Leads to Market DominationFact Sheet #71: Government Guidelines for InternshipsFree guide: 8 Mistakes to Avoid When Hiring InternsAbout Amy Mosher Berry, CEO of Visions Internships:Amy Mosher Berry is a passionate social entrepreneur with over 20 years of diverse experience in business, government, and the nonprofit sector, including 15 years in workforce innovation, 5 years teaching college, and now as the CEO & Founder of Visions Internships.Visions Internships primarily helps organizational leaders design and manage customized, impactful internship programs without the overwhelm. Amy's social enterprise also empowers young professionals with the skills and support to succeed.A certified Project Management Professional (PMP)® with a Master's degree in Community Development and Planning and a Bachelor's degree in Environmental Studies/ Spanish, she enjoys bringing a project management approach to program development for maximum results.Amy lives in Central MA and is deeply dedicated to Co-Creating a World that Works - especially with her young daughter inspiring her every day.From Our Sponsor:Keynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game-changer for your speaking business! www.share.talkadot.com/mariarossConnect with Amy:Visions Internships: visionsinternships.comLinkedIn: linkedin.com/in/amymosherberryFacebook: facebook.com/visionsinternshipsInstagram: instagram.com/visions_internshipsLinkedIn: linkedin.com/company/visionsinternshipsINTERNSHIP INSIDER™ Training (IIT): A live virtual 5-week program development course teaches 2-4 key staff members how to design a customized, impactful internship program as part of your organization's overall growth strategy. visionsinternships.com/internship-insider Connect with Maria:Get Maria's books: Red-Slice.com/booksHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a LeaderLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceGet your copy of The Empathy Dilemma here- www.theempathydilemma.comSign up for Optionality now! Go to optKeynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariaross
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    47 m
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