The Empathy Edge Podcast Por Maria Ross arte de portada

The Empathy Edge

The Empathy Edge

De: Maria Ross
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

2020-2022 Maria Ross Ciencias Sociales Economía Gestión Gestión y Liderazgo Marketing Marketing y Ventas Relaciones
Episodios
  • Annalee Hagood-Earl: A Founder's Masterclass in Values-Driven Velocity

    Annalee Hagood-Earl: A Founder's Masterclass in Values-Driven Velocity
    Dec 9 2025
    If you’ve ever wondered what it really looks like to lead a fast-growing business or team with heart, humor, and humanity, today is your masterclass.Annalee Hagood-Earl is the CEO and co-founder of Bash Creative Inc. Under her leadership, Bash has become a magnet for some of the biggest names in the world—not just because of its stunning creativity and flawless execution, but because people can feel the company’s values in every interaction.Annalee’s not just talking about values—she lives them. She’s led her team through seasons of explosive growth and through moments when, as she puts it, “the bottom dropped out.” And she’s done it all while staying grounded in empathy, transparency, and joy. In our conversation, we dig into building a thriving business while investing in your team’s self-development, what it looks like to lead through uncertainty, and how to redefine success by what your team feels while they’re producing, not just what they produce. We also dive into some golden leadership lessons: the difference between values and ideals, why Annalee insists on hiring people smarter than herself, what she learned from her worst managers, and why she and her business partner went through a kind of leadership couples counseling to make their company stronger.It’s like she ticked every box in my Five Pillars of Effective Empathy, and the results on her culture, retention, and revenue speak for themselves.To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title.Listen in for…Why reinvesting a headcount into developing your team means they can grow instead of relying on past experiences and traumasWhy you should consider counseling with your business partners, your C-Suite, and other leadersWays you can walk the talk and model self-awareness, joy, and learning Why allowing your people to be who they are means they can get further, faster How communication and transparency will take you a long way on so many levels"We take a lot of time to interview and recruit. We're looking for aligned values, not aligned ideals. I want people with different perspectives on my team. I want to learn from them." — Annalee Hagood-EarlEpisode References: Follow the Founder: https://followthefounder.co/ The Empathy Edge podcast: Claude Silver: Leading with Heart at Vayner MediaAbout Annalee Hagood-Earl, Founder & CEO, Bash Creative, Inc.Annalee Hagood-Earl is the CEO and co-founder of Bash Creative Inc., an agency known for designing world-class events and experiences for global brands. Guided by both her company and personal values, Annalee has led her team through seasons of explosive growth as well as times when the bottom dropped out. Under her leadership, Bash has attracted some of the largest companies in the world as clients — not just for its creativity and execution, but because its values-driven approach creates trust and a culture people can feel. This commitment to values has even inspired clients to reflect on their own, discovering alignment they hadn’t previously articulated. Annalee speaks internationally on values-based leadership and how aligning values with action inspires resilience, clarity, and lasting impact.From Our Sponsor:Keynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game-changer for your speaking business! www.share.talkadot.com/mariaross Connect with Annalee:Bash Creative: bash-creative.comLinkedIn: linkedin.com/in/hagood-earl-annalee-78848a6Instagram: instagram.com/bashcreativeConnect with Maria:Get Maria's books: Red-Slice.com/booksHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader LinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceKeynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariarossGet your copy of The Empathy Dilemma here- www.theempathydilemma.com
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    54 m
  • Scott Trumpolt: Beyond the Paycheck: Strategic Compensation Through an Empathetic Lens

    Scott Trumpolt: Beyond the Paycheck: Strategic Compensation Through an Empathetic Lens
    Dec 2 2025
    When it comes to empathy at work, there are a hundred different ways to infuse empathy into your operations and systems - in real, practical, non-emotional ways. One of those ways is to look at compensation strategies and professional growth and development.Today, Scott Trumpolt talks about empathy in compensation that leads to better employee engagement and more strategic growth. We discuss both the pitfalls of pay transparency leading to a dead end, but also the upside in how it catalyzes your company to reflect on and improve internal practices. He talks about how compensation is more than just salary, and the overlooked piece of career architecture - a concept that supports the Clarity pillar of empathetic leadership. Scott shares why programs fail, but culture shifts succeed, the #1 element to think about in determining competitive compensation structures, and why empathy is vital to ensure that compensation is about a one-on-one conversation and not a one-size-fits-all proposition. Scott also shares how HR leaders can strengthen credibility with business leaders and move the needle on company growth.To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title.Listen in for…Driving solutions aimed at employee engagement.Why compensation is not a one-size-fits-all solution and needs to be tailored to your employees and organization.Balancing pay transparency and directing packages and compensation for the individuals.Why job titles and compensation matter."There's a reason why compensation is not in finance. Yes, I use a lot of numbers, but we do it in a completely different way, and we are impacting the individual directly." — Scott TrumpoltEpisode References: Drive: The Surprising Truth About What Motivates Us by Daniel PinkThe Empathy Edge: Rhonda George-Denniston: Why Betting on Your People Leads to Market DominationAbout Scott Trumpolt, Managing Director & Compensation Consultant:Scott Trumpolt’s career is defined by a seamless evolution from corporate leadership to independent consultancy, reflecting over 30 years of expertise in compensation planning, HR leadership, and rewards strategies. For 18 years, Scott excelled in the corporate world, holding leadership roles in HR and Compensation across the United States and Germany. In 2012, he launched Trumpolt Compensation Design Solutions (TCDS) to provide bespoke solutions tailored to the unique needs of organizations worldwide.Scott’s corporate experience provided a solid foundation for mastering market-based pay structures, sales incentive plans, and job classification systems. Transitioning into independent consultancy, Scott has spent the past 12 years leveraging this expertise to deliver innovative, client-focused strategies. Scott’s global reach includes projects across North America, Europe, Asia Pacific, and Latin America/Caribbean, reflecting his adaptability to diverse work cultures. He is a Certified Global Remuneration Professional (GRP), holds a master’s degree in Human Resources Management, and has maintained an A+ Better Business Bureau rating, underscoring his commitment to excellence and client satisfaction.From Our Sponsor:Keynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariaross Connect with Scott: Trumpolt Compensation Design Solutions: hrcompensationconsulting.com LinkedIn: linkedin.com/in/scott-trumpolt-m-a-g-r-p-257a6b317 BBB profile: bbb.org/south-east-florida/login/page/0/?li=1 Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaKeynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariarossGet your copy of The Empathy Dilemma here- www.theempathydilemma.com
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    43 m
  • Heather R. Younger: The Art of Self-Leadership

    Heather R. Younger: The Art of Self-Leadership
    Nov 25 2025
    What if the key to leading others with empathy… is learning how to lead yourself first?Today’s guest, Heather Younger, is here to show us how self-leadership isn’t just a personal development buzzword — it’s the foundation of truly impactful, caring leadership that achieves real ROI. As a global expert on active listening and workplace culture, Heather has helped Fortune 100 companies transform the way they engage employees—starting from the inside out.In this episode, we learn about Heather's journey as a culture bearer and customer experience professional, what self-leadership is, and why it matters - why doing the inner work helps you lead with grace and drive results, and why treating employees with care isn’t just a moral choice but a business strategy that drives innovation and performance. She shares powerful examples and offers actionable first steps to help you lead more effectively, take ownership of your career, make smarter choices, and advocate for yourself.To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title.Listen in for…What self-leadership is and why it matters.How can you change your office culture to an empathy-driven culture?The power of getting curious within yourself.The power of giving and receiving feedback within your sphere of influence. "Take back your own power to lead yourself in the way you, intuitively, already know you're supposed to be doing." — Heather R. YoungerFrom Our Sponsor: Keynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game-changer for your speaking business! www.share.talkadot.com/mariaross About Heather R. Younger: CEO, Keynote Speaker, Author:Heather R Younger, J.D., CSP, is a trusted contributor to leading news outlets, like Forbes, Fast Company, Bloomberg, NBC, and ABC, and one of the world’s leading experts on Caring Leadership® and active listening at work. She is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm for Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.”With over 25 years of successful management of teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™.Heather is an award-winning leader in the area of Employee Engagement, as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, a 3-time bestselling author, a TEDX speaker, and the host of the popular Leadership With Heart Podcast.Connect with Heather:Employee Fanatix: heatheryounger.com LinkedIn: linkedin.com/in/heatherryounger Facebook: facebook.com/HeatherRYounger Instagram: instagram.com/heatherryoungerofficialX: x.com/HeatherRYounger Her new book: The Art of Self-Leadership Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaKeynote Speakers and Conference Trainers: Get your free Talkadot trial and enjoy this game changer for your speaking business! www.share.talkadot.com/mariarossGet your copy of The Empathy Dilemma here- www.theempathydilemma.com
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    44 m
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