The Empathy Edge

De: Maria Ross
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  • Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.
    2020-2022 Maria Ross
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Ciencias Sociales Economía Gestión Gestión y Liderazgo Marketing Marketing y Ventas Relaciones
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Episodios
  • Moe Carrick: Redefining Leadership Beyond Gender B.S.

    Moe Carrick: Redefining Leadership Beyond Gender B.S.
    Apr 22 2025
    Masculine traits. Feminine traits. Can we please stop gendering leadership skills and focus instead on the human traits that will enable us to thrive?Today, I speak with culture and leadership expert Moe Carrick about gender traits in leadership. We discuss the traditional leadership narratives and the negative impact that has on both men and women in the workplace. We talk about the crisis for men and boys right now and why men are falling behind in all sectors. Moe shares the difference between emotionality and emotional intelligence and how we can help debunk outdated myths of masculinity. And she shares some great stories from past clients and what they were able to achieve as a leadership team in tough times when they embraced emotional intelligence and vulnerability. We dissect the current backlash toward more "masculine” energy in the workplace, which will only hinder our innovation and success, and the role women leaders can play to encourage healthier, more emotionally grounded leadership. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Gender has nothing to do with being a successful leader. While some traits may be considered more masculine or feminine in energy, skills are not gendered - they are all human traits.There is a difference between emotionality and emotional intelligence. Emotionality is unmetabolized emotional expression. Emotional intelligence is a source of data helping us navigate emotionality.Everyone needs to resist their own internal messaging about what good leadership looks like - it is not command and control or blaming and shaming. It is empathy and collaboration. "If we're going to encourage male vulnerability and male emotions in the same ways we experience and give women permission to express feelings, we need to be prepared to not jump into fixing and solving what they're struggling with." — Moe CarrickEpisode References:The Empathy Edge: Pam Fox Rollin: How to Grow Your Group Into a TeamThe Athena Doctrine By John Gerzema and Michael D'AntonioAtlas of the Heart by Brené BrownRichard Reeves: Institute for Men and BoysSuitsFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Moe Carrick, CEO and Culture and Leadership PioneerMoe Carrick is a pioneer in workplace culture and leadership, known for her award-winning frameworks that have helped companies like Nike, Reddit, and Amazon improve engagement, reduce burnout, and drive performance. A TEDx speaker and bestselling author, Moe’s work has transformed businesses across industries for over two decades. She specializes in creating environments where people thrive, rooted in her deep expertise in leadership, human connection, and innovative workplace practices.Connect with Moe:Moementum, Inc: moementum.comLinkedIn: linkedin.com/in/moecarrickInstagram: instagram.com/moecarrickCulture Pulse Check: moementum.com/people-culture-pulse-checkWorkMatters Kit: moementum.kit.com/workmattersTedX: Rethinking Women's Role in Defining MasculinityTedX: Workplaces Fit for Humans Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!
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    56 m
  • Courage to Advance: From HR Leader to Job Seeker: Mastering Authentic Career Transition with Karen Hague

    Courage to Advance: From HR Leader to Job Seeker: Mastering Authentic Career Transition with Karen Hague
    Apr 17 2025
    Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge.Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com.What happens when the HR executive who once handled outplacement for others suddenly finds herself on the receiving end? In a candid role-reversal conversation, Kim Bohr sits down with Karen Hague, a former Head of HR who experienced executive outplacement firsthand and transformed that challenge into an opportunity by becoming a career coach for executives facing similar transitions. Together, they explore how leaders can navigate career disruption with grace, purpose, and strategic vision.This candid conversation reveals how outplacement—often viewed as an ending—can become a powerful catalyst for professional growth and personal transformation. Karen shares vulnerable insights from both sides of the table: implementing outplacement as an HR leader and experiencing it personally.Discover practical strategies for building authentic professional relationships, leveraging your network effectively, and aligning your next career move with your core values. Learn why creating a structured approach to career transitions can transform uncertainty into opportunity.To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:How to overcome the shame and vulnerability that often accompanies executive transitionsThe critical importance of authenticity when crafting your transition storyWhy values alignment should drive your next career decisionPractical networking strategies that build genuine two-way relationshipsHow organizations can approach outplacement with empathy and strategic wisdom "When you show up as your authentic, transparent, vulnerable self, you're at your best. And it took me a while to realize what was my best, but I can't fake it. When I don't show up that way, it's not a good situation for anybody." — Karen HagueAbout Karen Hague: Karen is an experienced HR leader and executive coach based in the San Francisco Bay Area. With over 30 years in human resources, her career spans roles across all HR disciplines, culminating as Head of HR for a company that transitioned from private equity ownership to public status during her tenure.Karen's unique perspective comes from experiencing both sides of executive transitions—implementing outplacement strategies as an HR leader and navigating her own career pivot. Today, she channels this experience into coaching executives through career transitions, helping them discover authentic paths forward aligned with their values and strengths.About SparkEffect:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Connect with Karen Hague: LinkedIn: https://www.linkedin.com/in/karenhague/Connect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources:sparkeffect.com/courage-to-advance-podcastLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!
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    46 m
  • April Hot Take: What’s Next for Empathy and Inclusion in the Workplace?

    April Hot Take: What’s Next for Empathy and Inclusion in the Workplace?
    Apr 15 2025
    Here are some reflections and key takeaways from a recent webinar I co-hosted with my brilliant colleague and friend, Minette Norman. It was called “What’s Next: “What’s Next: The Future of Empathy and Inclusion in the Workplace.” MInette is the co-author of The Psychological Safety Handbook and author of The Boldly Inclusive Leader. And together, we had things to say!The goal of the session was simple but powerful: to create community during tough times and talk honestly about where we’re at, what’s challenging us, and where we go from here when it comes to empathy and inclusion at work.Let me tell you—the conversation was real, and it was energizing! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Even with the current resistance to DEI, there is still a strong business case for it. DEI initiatives are proven to drive innovation, performance, and revenue.Sometimes, rebranding DEI work as “belonging” or “inclusion” can help get buy-in.Asking “What are we missing?” can unlock better outcomes, reduce risk, and help teams innovate."In these tough times, community matters. Empathy and inclusion are not trends—they’re leadership imperatives." — Maria Ross Episode References: Share your opinion! Please fill out the short survey here at https://bit.ly/edge-feedbackMinette Norman: https://www.minettenorman.comThe Psychological Safety Handbook: https://thepsychologicalsafetyplaybook.com/The Boldly Inclusive Leader: https://www.minettenorman.com/boldlyinclusiveleaderMedium: The Great DEI Hustle: White Americans Are the Real DEI Hires by Dr. Lauren TuckerFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!
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    12 m
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