For years, Revolve was fashion retail’s byword for influencer marketing, particularly around its over-the-top Coachella event. But as the Instagram aesthetic matures and the cost of human-led marketing rises, the company is pivoting. The new mandate? To become as much an AI powerhouse as it is a party-hosting fashion giant.

In a recent conversation with Retail Editor Cathaleen Chen, Revolve founders Michael Mente and Mike Karanikolas argued that AI isn't just a buzzword for the board; it’s the engine that will sustain their multi-billion dollar dominance.

Chen joined The Debrief to talk about how Revolve is pushing the limits of how AI can be used in retail, and whether its strategy is working.

Key Insights:

• Revolve was founded by software engineers who viewed fashion as an e-commerce "white space,” setting it apart from rivals that invested in new technologies only after establishing themselves in the marketplace. "While Revolve looks like a Shopbop or a Net-a-Porter... Revolve is actually built like a data science company." said retail editor Cathaleen Chen.
• Revolve differentiates itself by building its own tools where possible, rather than buying off-the-shelf software, including the product search on its website. Using AI, Revolve has moved beyond literal keyword matching to a system that understands the vibe or occasion a customer is shopping for. By analyzing image attributes, the site can surface the perfect "party dress" even if that specific tag doesn't exist, explains Chen. "What their AI tool is able to do is pull up anything that is sequined... or textured... it is anticipating the desire."
• Revolve fosters a "bottom-up" environment where every employee is encouraged to experiment with AI. They aren't just looking for "moonshots"; they value any application that moves the needle even slightly. "Eeven if something improves efficiency or output by just 1%, that's considered a success,” said Chen.

Additional Resources:

Why Revolve Can’t Stop Talking About AI | BoF

Why Fashion Doesn’t Talk About How It Uses AI | BoF

Why Revolve Is Embracing Brick-and-Mortar | BoF

Hosted on Acast. See acast.com/privacy for more information.

For years, European luxury brands set the pace in fashion, while American labels were often dismissed as overly commercial and too broadly distributed to compete at the highest end of the market.

But that balance is shifting. As many European luxury houses struggle with slowing demand, price resistance and creative inconsistency, a group of American brands is seeing renewed momentum.

On the episode, Diana Pearl joins Sheena Butler-Young and Brian Baskin to unpack what those brands are getting right, and why their recent success may offer a useful playbook for the rest of the industry.

Key Insights:

• Pearl argues that part of the shift comes down to timing. American brands like Coach, Ralph Lauren and Tory Burch went through their overexposure phase years ago and were forced to correct course, while European luxury brands are only now grappling with the consequences of aggressive growth. “European brands maybe got a little cocky,” she says. “They raised prices too much and maybe let the creative slide a little. I think as those businesses have grown, it just became more about sales and less about focusing on the core of the business.” By contrast, American brands “really had to recalibrate, pull back, think about who is our core customer and laser in on that message.”
• Pearl presents Coach as the clearest example of how this American reset has worked. Instead of chasing quick expansion, the brand spent years refining its identity, sharpening its offer and building around a defined consumer. “They want to be that first luxury bag purchase that someone makes when they’re in high school, when they get their first job and save up to buy a nice bag,” she says. That focus shapes everything from product to casting to marketing tone. Just as importantly, Coach stopped cycling through products too quickly. Rather than dropping a hit bag and moving on, “when they see these silhouettes start to pop off, they find ways to iterate them,” Pearl says, pointing to the Tabby and the Brooklyn as examples.

• Pearl says European luxury’s current problems are not just about price, but about value and treatment. Consumers have become more sensitive to whether products feel worth the money and whether the shopping experience feels inviting. “People don’t want to spend their money at a place where they feel like they’re being mistreated,” she says, referring to growing frustration with intimidating store environments, long queues and rigid service hierarchies. She also argues that “cachet can only get you so far,” especially when shoppers no longer feel that the biggest European brands are producing the most desirable or practical items.

• Another theme in Pearl’s reporting is consistency. Several American brands now doing well are still shaped by founder-led or founder-adjacent creative visions, and she suggests that stability matters. “Even if consumers don’t necessarily know that creative directors are changing, they see it in how a brand feels inconsistent from season to season,” she says. With Tory Burch, Ralph Lauren and Khaite, the creative point of view feels legible and sustained. That makes it easier to build a coherent world around the brand and evolve it gradually, rather than asking consumers to reset every few years with a new designer era.

Additional Resources:

• What European Luxury Can Learn From American Fashion | BoF
• The Great Fashion Reset | How to Fix Luxury’s Trust Issues | BoF
• The Great Fashion Reset: Can Designer Debuts Revive Luxury? | The Debrief | BoF

Hosted on Acast. See acast.com/privacy for more information.

Fragrance is booming, but the way consumers discover and buy scent is changing fast. While scent has traditionally relied on in-person testing, more than half of fragrance purchases in the US now take place online. As department stores decline, brands are leveraging new technologies and creative storytelling to reframe perfume less as a single signature scent and more as an accessory, a collectible and part of a wider personal style.

On the episode of The Debrief, BoF beauty correspondents Daniela Morosini and Rachael Griffiths unpack how short-form video, AI tools, layering trends and packaging are reshaping the category.

Key Insights:

• Morosini argues that fragrance’s online shift reflects both the broader movement of beauty sales online and the weakening dominance of department stores, which historically anchored prestige fragrance. What has changed more recently is that digital content has become better at translating scent into something consumers feel they can understand. “Fragrance has historically been a difficult category to sell because so much of the marketing around it… how do you explain to somebody at home what a fragrance really smells like?” she says. Short-form video, she adds, has helped “bridge that gap” by making it easier for people to imagine “if I buy this perfume, I’m going to feel like X or Y.”

• Griffiths explains that terms like “fragrance wardrobe” and “layering” are not just consumer buzzwords – they signal a real shift in how brands are selling scent. Rather than persuading shoppers to commit to one signature fragrance, brands are encouraging them to build collections, combine scents and buy multiple formats. “A fragrance wardrobe is effectively your fragrance collection,” she says, but the word wardrobe is important because it “hints at that fashion-to-fragrance relationship.” She adds that layering has become a community-building tool because “there’s nothing more niche than when you layer certain things in a way that nobody else has” and create “your own signature scent.”

• As fragrance becomes more visual and more digitally merchandised, bottle design and format matter even more. Griffiths says packaging remains central because it helps fragrance function like an accessory, whether that is a solid scent compact pulled from a handbag or a bottle photographed for a shelfie. “The packaging is really important,” she says, especially when consumers want products that “look nice for you to slink out of your bag.” Morosini makes a related point: design can also tell consumers how a scent is meant to make them feel. She recalls how Paco Rabanne’s One Million was intentionally packaged like a gold bar to communicate aspiration, wealth and fantasy before anyone had even smelled it.

Additional Resources:

• Prestige Fragrance’s Online Shopping Problem | BoF
• How to Sell Fragrance Like a Fashion Accessory | BoF
• Why Fragrance Is the Latest Red Carpet Accessory | BoF

Hosted on Acast. See acast.com/privacy for more information.