• The Cleveland Clinic Way

  • Lessons in Excellence from One of the World's Leading Healthcare Organizations
  • By: Toby Cosgrove
  • Narrated by: Eli Woods
  • Length: 6 hrs and 47 mins
  • Unabridged Audiobook
  • Release date: 01-23-14
  • Language: English
  • Publisher: McGraw-Hill Education
  • 4 out of 5 stars (81 ratings)

Regular price: $19.60

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Publisher's Summary

This is the future. Join the revolution. Transform your organization the Cleveland Clinic way.

"One of the best healthcare systems in the world."

President Barack Obama

American healthcare is in crisis. It doesn’t have to be.

There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite - and the President of the United States.

It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation.

In this groundbreaking audiobook, the man who leads this global organization, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation. He details how Cleveland Clinic focuses on the eight key trends that are shaping the future of medicine. Readers will learn:

  • Why group practices provide not only better - but cheaper - care
  • Why collaborative medicine is more effective
  • How big data can be harnessed to improve the quality of care and lower costs
  • How cooperative practices can be the wellspring of innovation
  • Why empathy is crucial to better patient outcomes
  • Why wellness of both mind and body depends on healthcare, not sickcare
  • How care is best provided in different settings for greater comfort and value
  • How tailor-made care treats a person instead of a disease

At its core is Cleveland Clinic's emphasis on patient care and patient experience.

A refreshingly positive and practical vision of healthcare, The Cleveland Clinic Way is essential listening for healthcare and business executives, medical professionals, industry analysts, and policymakers. It gives leaders lessons they can apply to their own organizations to achieve results and empowers average Americans to make more informed healthcare decisions.

©2013 Toby Cosgrove (P)2014 Toby Cosgrove

Critic Reviews

"A brilliant doctor and leader lays out practical and thought-provoking prescriptions for America's healthcare future. A must-read." (Jack Welch, former Chairman and CEO of General Electric Company)
" The Cleveland Clinic Way is what the healthcare system in this country needs: honesty about the challenges, optimism about our ability to address them, and a focus on solutions. A must-read for healthcare leaders, it's written in clear, inclusive language that makes it just as valuable for the rest of us." (John Chambers, Chairman and CEO of Cisco)
"A pioneer in American healthcare, Toby Cosgrove shows just how the diligence and innovative thinking behind Cleveland Clinic has helped solve fundamental problems most other places barely touch. There are lessons here for everyone--patient, physician, and policymaker alike." (Atul Gawande, MD, professor at Harvard Medical School and bestselling author of The Checklist Manifesto)
"Toby Cosgrove frames the eight important trends that will transform the U.S. healthcare system. The Cleveland Clinic Way is a good road map for those who want to make the U.S. healthcare system better." (Jeffrey Immelt, Chairman and CEO of General Electric Company)

What members say

Average Customer Ratings

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  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
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    4 out of 5 stars

Good read - very Cleveland-Clinic centric

Where does The Cleveland Clinic Way rank among all the audiobooks you’ve listened to so far?

Top 20%

What did you like best about this story?

The details on how the Cleveland Clinic thinks about healthcare delivery

Any additional comments?

It offered some really good gems about how the Cleveland Clinic delivers its services - such as "care paths" and bundled offerings.

This book will certainly make you want to go to the Cleveland Clinic for any serious healthcare need.

1 of 1 people found this review helpful

  • Overall
    5 out of 5 stars
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    5 out of 5 stars

Excellent!

if you work in healthcare, this is the book to have. It doesn't matter if you're the receptionist or the CEO, you can take away from any part of this book and make your job and organization better.

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    4 out of 5 stars
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    4 out of 5 stars
  • Kostas
  • Wisconsin, USA
  • 07-08-17

Great book

Great book. Narrator did not pause in between sections or chapters which was horrible, I will not buy a book by this narrator again.

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    5 out of 5 stars
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    5 out of 5 stars
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    5 out of 5 stars

I'm an Ex Cleveland Clinic Healthcare Worker

I wasn't fortunate enough to witness all these amazing changes but thank you Dr. Cosgrove for writing this books so Ex workers won't miss out on the opportunity of learning in retrospect :)

Amazing book

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    5 out of 5 stars
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    5 out of 5 stars
  • Jesus
  • San Antonio, TX, USA
  • 06-05-15

Solid, insightful and hopeful

Wanted a "you are here" book on the state of the medical industry and was pleasantly surprised. Makes you want to live in Cleveland.

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    3 out of 5 stars
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    1 out of 5 stars
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    5 out of 5 stars

Great concepts

Is there anything you would change about this book?

This is a good accounting of how the Cleveland Clinic has become one of the best medical centers in the world. Every hospital executive should read or listen to this book. Unfortuantely, it really needs to be re-recorded or the audio needs to be enhanced. It was difficult to hear the narrator because of reverberations. Both using headphones and my car audio was difficult.

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    4 out of 5 stars
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  • Carlos
  • Miami, FL, United States
  • 01-18-15

Intro to some of Cleveland Clinic's mgmt practices

Good narrator, met expectations. Gave me some good ideas on how to management hospitals. Some ideas are really only applicable to large hospital facilities in the us.

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    5 out of 5 stars
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  • Randi
  • Lebanon, NH, United States
  • 08-31-14

A MUST READ for any Health Care Administrator

The book itself was tremendously impressive and the statistical analyses were fantastic. While I realize that not every person is well versed in medical terminology, the narrator did mispronounce a few words here and there, making him sound a bit foolish.
Overall, the concepts and practical applications of this book were solid and useful.