Speaking of Service Podcast Por PTC arte de portada

Speaking of Service

Speaking of Service

De: PTC
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Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice

© 2025 Speaking of Service
Economía Gestión Gestión y Liderazgo
Episodios
  • You can't improve what you cannot measure. Harpak-ULMA´s recipe for success!
    Sep 11 2024

    Understanding the performance of equipment is key to the success of every manufacturer irrespective of industry, size or location. If machine runs at 1-10% greater efficiency that equates to 10s of millions of dollars over the course of just one year. The crux is how to identify where those efficiencies can be made. In this episode, we speak with Alexander Ouellet from Harpak Ulma, a company that excels in product to pallet automated packaging machine systems for food, medical, pet food and industrial products in North America. We delve into Alexander´s work and how measuring data has been the recipe for success with their customers.

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    32 m
  • Re-Evaluating Service in the Digital World
    Jul 10 2024

    Overcome Field Service Management Challenge

    It´s no mean feat to elevate your field service game, especially when revenue, profit and stakeholder ownership is at stake. Today, we will dive deep into the world of field service excellence, machine wellness, and customer value. We´ll explore transformative mindsets, practical strategies, and real-life examples that empower field service professionals in our ever-evolving marketplace.

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    37 m
  • Proving How Smart Rubber can Really Meet the Road
    Jun 12 2024

    Delve deeper into the Smart Connected Tire Platform program

    What do bicycles, motorcycles, tractors, agricultural machinery, cars, trucks, and airplanes all have in common? Among other things, the tire continues to be the only component that contacts the ground. And while tires only move things from point A to B, they also play a critical role in many areas. Did you ever consider how smart these tires could and really should be considering the critical role they play in safety and fuel efficiency? Today, we speak with two experts in the field - Kamakshya Prusti and Abhinav Deep Saxena from Bosch Software and Digital Solutions who will explain why we must make ourselves familiar with the huge potential there is for the tire of the future that is on our doorstep.

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    26 m
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