-
Slowing the Churn in Direct Primary Care
- (While Also Keeping Your Sanity)
- Narrated by: Douglas Farrago MD
- Length: 2 hrs and 48 mins
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Slowing the Churn in Direct Primary Care
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Publisher's summary
This book is about churn or patient turnover. This is for those DPC doctors, not only those in mature practices, but also for those newbies who are just starting out. Everyone needs to worry about losing patients. It’s not only a blow to your ego when people are going out the door seemingly as fast as they are coming in but also a blow to your bottom line. And it could put you out of business.
This books shows you how to do those things that slow patients from leaving. The reason this is important is that once they leave they are probably gone forever. In fact, this book will show you to never argue with anyone going out the door. It will show you the right way to ask “why” they left. This book will talk about value, subscription fatigue, building trust, and doing the little things and the extra touches that may save you a lot of money and heartache in the long run.
Some of the things you will learn by listening to Slowing the Churn in Direct Primary Care (While Also Keeping Your Sanity):
•How and why to analyze why patients are churning through your practice
•Why some patients are not for you
•Why hedonistic adaptation is affecting your practice
•The traps of email and texting
•How to create a community around your practice
•The four agreements of DPC
•You are not an imposter
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What listeners say about Slowing the Churn in Direct Primary Care
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Ginger
- 12-21-23
Great resource and helpful to DPCs!
Feeling so good about DPC! Douglas Farrago your advice is awesome in your new book, slowing the Churn of DPC! I just texted my husband this message and wanted to share! “So the book from Doug farrago said to remind patients of your value, so I sent off 3 messages to patients about lab fee charges and reminded them how much I saved them! It was a nice happy holiday gift! I saved them each $1894, $1250, and $144 just in one set of lab work for each person. That’s amazing!!! Made me feel so good! And then Doug said patients tend to share (or even brag about) this cool benefit with friends and family! It’s free marketing! Whoo hoo!
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