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Why Conflict Management Doesn't Work When the Problem Is Bullying
- Narrated by: Jennifer Hancock
- Length: 58 mins
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Why Conflict Management Doesn't Work When the Problem Is Bullying
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Publisher's summary
This is the companion book to the online course Why Conflict Models Don’t Work When the Problem Is Bullying.
In this audiobook, author Jennifer Hancock discusses the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively.
Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. Applying a conflict resolution model to a bullying or harassment situation makes the problem worse.
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-
Story4.5 out of 5 stars 176
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.
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5 out of 5 stars
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Probably the worste nagging sounding narrator
- By Alexander on 09-27-21
By: Kerry Patterson, and others
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Instant Influence
- How to Get Anyone to Do Anything - Fast
- By: Michael V. Pantalon
- Narrated by: Walter Dixon
- Length: 6 hrs and 57 mins
- Unabridged
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Overall4.5 out of 5 stars 145
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Performance4.5 out of 5 stars 125
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Story4.5 out of 5 stars 124
What could be better than getting anyone to do anything in seven minutes…or less? Finally, a revolutionary new approach scientifically proven to create instant, effective, and lasting change in anyone—coworkers, friends, family, strangers, even yourself.
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1 out of 5 stars
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Disappointing
- By Wicked Salty Homes on 05-14-11
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Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- By: Sheila Heen, Douglas Stone
- Narrated by: Sheila Heen, Douglas Stone
- Length: 9 hrs and 48 mins
- Unabridged
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Overall4.5 out of 5 stars 1,417
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Performance4.5 out of 5 stars 1,179
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Story4.5 out of 5 stars 1,161
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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3 out of 5 stars
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Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
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The Negotiator in You: In Life
- Tips to Help You Get the Most of Every Interaction
- By: Joshua N. Weiss
- Narrated by: Joshua N. Weiss
- Length: 36 mins
- Unabridged
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Overall4.5 out of 5 stars 236
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Performance4.5 out of 5 stars 200
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Story4.5 out of 5 stars 201
Negotiation is a skill people need to use every day. In this audio exclusive, learn the negotiation skills required to navigate difficult situations that arise in everyday life. From buying a car to purchasing a home, one needs to know how to effectively negotiate, especially when the other party is a seasoned professional. Harvard professor Joshua N. Weiss, PhD, gives us to tools to negotiate when we have a major stake in the game or when we're perceived as the "weak consumer."
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5 out of 5 stars
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Quick but insightful
- By Amazon Customer on 12-26-23
By: Joshua N. Weiss
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What Do You Really Want for Your Children?
- By: Dr. Wayne W. Dyer
- Narrated by: Dr. Wayne W. Dyer
- Length: 4 hrs and 12 mins
- Unabridged
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Overall5 out of 5 stars 334
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Performance5 out of 5 stars 284
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Story5 out of 5 stars 281
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
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5 out of 5 stars
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Deaply helpful
- By Dominique on 04-28-15
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5 Types of People Who Can Ruin Your Life
- Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict Personalities
- By: Bill Eddy
- Narrated by: Tom Parks
- Length: 5 hrs and 45 mins
- Unabridged
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Overall4.5 out of 5 stars 390
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Performance4.5 out of 5 stars 330
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Story4.5 out of 5 stars 330
When a high-conflict person has one of five common personality disorders - borderline, narcissistic, paranoid, antisocial, or histrionic - they can lash out in risky extremes of emotion and aggression. And once an HCP decides to target you, they're hard to shake. But there are ways to protect yourself. Using empathy-driven conflict management techniques, Bill Eddy, a lawyer and therapist with extensive mediation experience, will teach you to spot warning signs of the five high-conflict personalities in others and in yourself.
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5 out of 5 stars
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This book should be required reading.
- By JGM on 05-07-18
By: Bill Eddy
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No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- By: Cy Wakeman
- Narrated by: Cynthia Farrell
- Length: 4 hrs and 45 mins
- Unabridged
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Overall4.5 out of 5 stars 670
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Performance4.5 out of 5 stars 563
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Story4.5 out of 5 stars 562
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
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3 out of 5 stars
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It's a good dose of reality, but not enough...
- By Phaethon on 02-25-20
By: Cy Wakeman
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The Oz Principle
- Getting Results Through Individual and Organizational Accountability
- By: Roger Connors, Tom Smith, Craig Hickman
- Narrated by: Wayne Shepherd
- Length: 8 hrs
- Unabridged
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Overall4.5 out of 5 stars 943
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Performance4.5 out of 5 stars 766
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Story4 out of 5 stars 766
The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
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1 out of 5 stars
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Trustless Accountability
- By Michael on 04-23-17
By: Roger Connors, and others
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The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- By: Kathleen Kelley Reardon
- Narrated by: Ruth Ann Phimister
- Length: 8 hrs and 7 mins
- Unabridged
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Overall4.5 out of 5 stars 28
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Performance4.5 out of 5 stars 25
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Story4.5 out of 5 stars 25
Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
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5 out of 5 stars
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This book EXCELLENT!!!
- By Amazon Customer on 01-26-24
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The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- By: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Unabridged
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Overall4.5 out of 5 stars 108
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Performance4.5 out of 5 stars 87
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Story4.5 out of 5 stars 86
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
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5 out of 5 stars
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If you are a CXer, you have to read/listen to it
- By Shirley Campbell on 05-26-23
By: Matthew Dixon, and others
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The Chimp Paradox
- The Mind Management Program to Help You Achieve Success, Confidence, and Happiness
- By: Dr. Steve Peters
- Narrated by: Tim Andres Pabon
- Length: 9 hrs and 53 mins
- Unabridged
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Overall4.5 out of 5 stars 386
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Performance4.5 out of 5 stars 316
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Story4.5 out of 5 stars 313
Dr. Steve Peters explains that we all have a being within our minds that can wreak havoc on every aspect of our lives. He calls this being "the chimp," and it can work either for you or against you. The Chimp Paradox contains an incredibly powerful mind management model that can help you be happier and healthier, increase your confidence, and become a more successful person. This audiobook will help you to recognize how your mind is working, understand and manage your emotions and thoughts, and become the person you would like to be.
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5 out of 5 stars
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The best way to describe this book is it's an Owners Manual for People.
- By Michael on 08-14-15
By: Dr. Steve Peters
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How to Keep People from Pushing Your Buttons
- By: Albert Ellis Ph.D., Arthur Lange Ed.D., Kristene A. Doyle - foreword Ph.D.
- Narrated by: Tom Parks
- Length: 6 hrs and 54 mins
- Unabridged
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Overall4.5 out of 5 stars 56
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Performance4.5 out of 5 stars 49
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Story4.5 out of 5 stars 48
Rational-Emotive Behavior Therapy (REBT), created by world-renowned therapist Dr. Albert Ellis, provides you with realistic, simple, proven techniques that will significantly reduce your stress levels and help you react effectively, whether the circumstances are professional or personal.
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5 out of 5 stars
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Watch out for self-inflicted button pushing
- By Marcheta on 02-15-17
By: Albert Ellis Ph.D., and others
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Corporate Confidential
- 50 Secrets Your Company Doesn’t Want You to Know - and What to Do About Them
- By: Cynthia Shapiro
- Narrated by: Vanessa Daniels
- Length: 6 hrs and 22 mins
- Unabridged
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Overall4.5 out of 5 stars 56
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Performance4.5 out of 5 stars 46
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Story4.5 out of 5 stars 47
Cynthia Shapiro is a former human resources executive who's pulling back the curtain on the way that companies really work. In Corporate Confidential, she unmasks startling truths and what you can do about them. Shapiro pulls no punches, giving listeners an inside look at a secret world of hidden agendas they would never normally see: a world of insider information and insights that can save a career.
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1 out of 5 stars
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Bad advice
- By Colin Priest on 11-14-20
By: Cynthia Shapiro
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HBR Guide to Emotional Intelligence
- By: Harvard Business Review
- Narrated by: Keith Sellon-Wright
- Length: 5 hrs and 5 mins
- Unabridged
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Overall4.5 out of 5 stars 45
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Performance4.5 out of 5 stars 38
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Story4.5 out of 5 stars 37
Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it's not just an innate trait: Emotional intelligence comprises skills that all of us can learn and improve on.
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2 out of 5 stars
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A Harvard Book without Chapter Names and Misnumber
- By Kindle Customer on 09-16-23
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Herding Tigers
- Be the Leader That Creative People Need
- By: Todd Henry
- Narrated by: Joe Hempel
- Length: 6 hrs and 26 mins
- Unabridged
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Overall4.5 out of 5 stars 199
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Performance4.5 out of 5 stars 162
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Story4.5 out of 5 stars 161
Successful leaders of creative teams have mastered the difficult transition from doing the work to leading the work, and this book shows how. Todd Henry picks up where The Accidental Creative left off and provides an indispensable handbook of on-the-ground, tactical advice for new managers of creatives.
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5 out of 5 stars
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Todd Henry is always on point for brilliance
- By Amazon Customer on 11-11-18
By: Todd Henry
What listeners say about Why Conflict Management Doesn't Work When the Problem Is Bullying
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance4 out of 5 stars
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Story5 out of 5 stars
- Laurie
- 11-28-21
Very Validating
Listened out of curiosity to know whether I had tried to handle a bullying situation correctly as a manager. Indeed I did. Consistency is key. Ignoring inappropriate behavior or allowing it to trigger a conflict management response merely rewards it. It’s interesting how pop psychology has gotten us away from traditional approaches in the workplace and how that has increasingly made certain workplaces toxic and even dangerous. No tolerance for bad behavior is the way to go.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Mystie
- 12-15-18
identifies the true root of bullying
Exceptional description on identifying bullying as a pattern of behavior when so many times it can be misidentified as a simple conflict.
Provides a framework on how to extinguish bullying behavior within a workplace. Would love to to hear how this can be applied within a school situation where bullying is quite rampant and doesn't seem to be effectively dealt with.
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Overall5 out of 5 stars
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Performance4 out of 5 stars
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Story5 out of 5 stars
- Kawaii Neko
- 12-10-23
Great info
I'm being bullied at work, and I just can't afford to quit right now. This book is great for HR, but also helped me to understand why it's not stopping, even after reporting to HR. It doesn't solve my problem, but has given me some ideas on how to proceed. Workplace bullying is not illegal in the US, so the only way to defeat it is to learn about it, and try to mitigate.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Judith E. Prueitt
- 06-18-21
Hazzzzah!
Where and how have I missed this work. For crying out loud! i have 18 hrs master level mediation and 33 undergrad in conflict. Bullies don't respond to mediation! That's what I've been saying. oh boy more crisis training and bully training. thank you Jennifer Hancock you are the sharpest tool in my old meditation tool kit.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- James Hilford
- 07-17-19
Fantastic - a must for everyone
This shows how easy it is to deal with one of the world's biggest problems
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Amazon Account Holder3
- 04-05-21
This Author totally gets it!
I’m getting copies for my coworkers and superiors ASAP.
The Author gets right to the point, explains the problems then the methods to fix them.
Her solutions are outstanding!
I wish the Author worked with my Team!
Thank you
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