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The Fred Factor
- How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
- Narrated by: Mark Sanborn
- Length: 2 hrs and 29 mins
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The Fred Factor
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Publisher's summary
We've all encountered people like Fred in our lives. In The Fred Factor, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary into the extraordinary. Through stories about Fred and others like him, Sanborn reveals four basic "how to" principles that will help us bring fresh energy and creativity to our life and work: how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without spending a penny, and how to constantly reinvent yourself.
By following these principles, and by learning from and teaching other "Freds", you too can excel in your career and make your life extraordinary. As Mark Sanborn makes clear, each of us has the potential be a Fred. The Fred Factor shows you how.
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Performance4.5 out of 5 stars 963
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Story4.5 out of 5 stars 959
While it may seem like some folks are just born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections.
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4 out of 5 stars
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stronger than normal Maxwell
- By jdon on 07-17-20
By: John C. Maxwell
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The Power of Nice
- How to Conquer the Business World with Kindness
- By: Linda Kaplan Thaler, Robin Koval
- Narrated by: Linda Kaplan Thaler, Robin Koval
- Length: 2 hrs and 58 mins
- Unabridged
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Overall4 out of 5 stars 208
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Performance4.5 out of 5 stars 143
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Story4.5 out of 5 stars 140
Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. While so many companies encourage a dog-eat-dog mentality, The Kaplan Thaler Group has succeeded through chocolate and flowers.
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2 out of 5 stars
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For selected audiences
- By Coach Brock on 10-15-07
By: Linda Kaplan Thaler, and others
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Be Amazing or Go Home
- Seven Customer Service Habits That Create Confidence with Everyone
- By: Shep Hyken
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 20 mins
- Unabridged
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Overall4.5 out of 5 stars 76
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Performance4.5 out of 5 stars 65
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Story4.5 out of 5 stars 65
Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.
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2 out of 5 stars
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Basic common sense!
- By RENATA LAIR on 05-30-23
By: Shep Hyken
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The Orange Revolution
- How One Great Team Can Transform an Entire Organization
- By: Adrian Gostick, Chester Elton
- Narrated by: Adrian Gostick, Chester Elton
- Length: 7 hrs and 3 mins
- Unabridged
-
Overall4 out of 5 stars 49
-
Performance4.5 out of 5 stars 37
-
Story4.5 out of 5 stars 39
Following the enormous popularity of their bestselling The Carrot Principle, Adrian Gostick and Chester Elton return with a groundbreaking guide to building high-performance teams. The powerful research reported in The Orange Revolution reveals that the true driver of exceptional success for great companies is not a genius CEO....
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5 out of 5 stars
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Good Business Book on Teams
- By Lisa on 09-25-11
By: Adrian Gostick, and others
-
Go-Givers Sell More
- By: Bob Burg, John Mann
- Narrated by: Bob Burg, John Mann
- Length: 3 hrs and 47 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,447
-
Performance4.5 out of 5 stars 1,197
-
Story4.5 out of 5 stars 1,194
Most of us think of sales as convincing potential customers to believe or do something they don't really want to. But that cutthroat mentality makes the process much harder than it has to be—especially in an economic downturn, when customers are more suspicious and defensive. It's far more productive (and satisfying) when salespeople think like Go-Givers and focus exclusively on creating value for the customer.
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1 out of 5 stars
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Do you really not know that you give to get?
- By Sandy on 09-23-10
By: Bob Burg, and others
-
Coloring Outside the Lines
- Business Thoughts on Creativity, Marketing, and Sales
- By: Jeff Tobe
- Narrated by: Jeff Tobe
- Length: 2 hrs and 48 mins
- Unabridged
-
Overall4.5 out of 5 stars 91
-
Performance4.5 out of 5 stars 82
-
Story4.5 out of 5 stars 82
This audio from creativity guru Jeff Tobe is an unusually charming collection of warm, funny, and instructive business tales. It provides numerous examples of street-smart sales tactics, exemplary customer service, and outside-the-lines marketing. The audio program encourages anyone with an entrepreneurial spirit by providing story after story of creative ideas and inspiration. In Coloring Outside the Lines: Business Thoughts on Creativity, Marketing, and Sales, Jeff Tobe shows that when you compete head-on in business you are just agreeing to play by the same old rules.
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5 out of 5 stars
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Hilarious and Charming, yet still Authentic
- By Michael Beyer on 02-09-23
By: Jeff Tobe
-
The Little Big Things
- 163 Ways to Pursue EXCELLENCE
- By: Tom Peters
- Narrated by: Tom Peters
- Length: 11 hrs and 57 mins
- Unabridged
-
Overall4 out of 5 stars 321
-
Performance4 out of 5 stars 135
-
Story4 out of 5 stars 135
"Years ago, I wrote about a retail store in the Palo Alto environs—a good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine have come up to remind me, sometimes 15 or 20 years later, of “the two-cent candy story,” and to tell me how it had a sizable impact on how they did business."
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1 out of 5 stars
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Really hard to listen
- By Alexander on 06-03-10
By: Tom Peters
-
The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- By: Jason Jennings, Laurence Haughton
- Narrated by: Jason Jennings
- Length: 6 hrs and 52 mins
- Unabridged
-
Overall5 out of 5 stars 28
-
Performance5 out of 5 stars 27
-
Story4.5 out of 5 stars 27
Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
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5 out of 5 stars
-
Incredible testament to the spirit of positive growth and change
- By Alexandra d. on 04-05-23
By: Jason Jennings, and others
-
The Power of People Skills
- How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- By: Trevor Throness
- Narrated by: Tom Parks
- Length: 5 hrs and 41 mins
- Unabridged
-
Overall4.5 out of 5 stars 75
-
Performance4.5 out of 5 stars 65
-
Story4.5 out of 5 stars 65
People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
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5 out of 5 stars
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great listen
- By RB Player on 03-30-18
By: Trevor Throness
-
The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 4 hrs and 54 mins
- Unabridged
-
Overall5 out of 5 stars 31
-
Performance5 out of 5 stars 27
-
Story5 out of 5 stars 27
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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5 out of 5 stars
-
Must Read!
- By Jennifer Ringenberg on 06-05-23
-
The Earned Life
- Lose Regret, Choose Fulfillment
- By: Marshall Goldsmith, Mark Reiter
- Narrated by: Marshall Goldsmith
- Length: 8 hrs and 23 mins
- Unabridged
-
Overall4.5 out of 5 stars 164
-
Performance4.5 out of 5 stars 136
-
Story4.5 out of 5 stars 137
Goldsmith implores listeners to avoid the Great Western Disease of “I’ll be happy when. . . .” He offers practical advice and exercises aimed at helping us shed the obstacles, especially the failures of imagination, that prevent us from creating our own fulfilling lives. With this book as their guide, listeners can close the gap between what they plan to achieve and what they actually get done—and avoid the trap of existential regret, the kind that reroutes destinies and persecutes our memories.
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5 out of 5 stars
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Brilliant Book 💛
- By Dr. Lilian Ajayi-Ore on 05-04-22
By: Marshall Goldsmith, and others
-
Leadership Wisdom from the Monk Who Sold His Ferrari
- The 8 Rituals of Visionary Leaders
- By: Robin Sharma
- Narrated by: Adam Verner
- Length: 7 hrs and 31 mins
- Unabridged
-
Overall4.5 out of 5 stars 64
-
Performance4.5 out of 5 stars 56
-
Story4.5 out of 5 stars 55
Leadership guru and renowned professional speaker Robin Sharma reveals a remarkable step-by-step system that will restore trust, commitment, and spirit within your organization while transforming the way you think, feel, and live in the process. With masterful insight and brilliant simplicity, Robin Sharma has distilled some of the most powerful wisdom available for both professional and personal leadership into eight immensely practical lessons that leaders, managers, and entrepreneurs can immediately apply to send morale and productivity soaring.
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5 out of 5 stars
-
Amazing reading ❤️
- By sally on 09-24-18
By: Robin Sharma
-
The Mackay MBA of Selling in The Real World
- By: Harvey Mackay
- Narrated by: Tim Wheeler
- Length: 8 hrs and 34 mins
- Unabridged
-
Overall4.5 out of 5 stars 79
-
Performance4 out of 5 stars 67
-
Story4 out of 5 stars 67
Harvey Mackay is a legend - his bestsellers Swim with the Sharks Without Being Eaten Alive and Beware the Naked Man Who Offers You His Shirt were named by the New York Times as two of the most inspirational business books of all time. Now he’s back with the sum total of decades of sales know-how - teaching go-getters how to make the sale and hit the numbers, day in and day out. His advice is rooted in road-tested, real-world experiences and include tips on the Web, LinkedIn, and Facebook. The human touch is still the most important tool a salesperson has.
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2 out of 5 stars
-
Empty rah-rah
- By Eric on 12-12-11
By: Harvey Mackay
-
The World's Most Powerful Leadership Principle
- How to Become a Servant Leader
- By: James C. Hunter
- Narrated by: Steve Menasche
- Length: 6 hrs and 14 mins
- Unabridged
-
Overall4.5 out of 5 stars 96
-
Performance4.5 out of 5 stars 84
-
Story4.5 out of 5 stars 82
Although serving may imply weakness to some, conjuring up a picture of the CEO waiting on the workforce hand and foot, servant leadership is actually a robust, revolutionary idea that can have significant impact on an organization's performance. Author Jim Hunter champions this hard/soft approach to leadership, which turns bosses and managers into coaches and mentors.
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5 out of 5 stars
-
Very practical, use-ful and life-changing
- By AS on 10-30-20
By: James C. Hunter
-
The Secret Society of Success
- Stop Chasing the Spotlight and Learn to Enjoy Your Work (and Life) Again
- By: Tim Schurrer, Donald Miller
- Narrated by: Tim Schurrer
- Length: 6 hrs and 22 mins
- Unabridged
-
Overall5 out of 5 stars 66
-
Performance5 out of 5 stars 56
-
Story5 out of 5 stars 56
There’s a message getting a lot of airtime these days. It says to be successful, you have to step into the spotlight, climb the ladder, become the boss, or chase whatever version of success that’s been dangled in front of you.
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5 out of 5 stars
-
This book helped me reframe a career transition
- By Jeff on 06-13-22
By: Tim Schurrer, and others
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Motivational speaker Mark Sanborn has changed thousands of people's lives for the better. Here he shares the true story of Fred, a mail carrier who constantly goes the extra mile. While others may see a job like his as monotonous, Fred sees the opportunity to make a difference in people's lives.
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The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization or individual can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.
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In the mode of other best selling business fables, The Energy Bus takes listeners on an enlightening and inspiring ride that reveals 10 secrets for approaching life and work with the kind of positive, forward thinking that leads to true accomplishment - at work and at home. Everyone faces challenges. And every person, organization, company, and team will have to overcome negativity and adversity to define themselves and create their success.
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Excellent
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Finite games, like football or chess, have known players, fixed rules, and a clear endpoint. The winners and losers are easily identified. Infinite games, games with no finish line, like business or politics, or life itself, have players who come and go. The rules of an infinite game are changeable, while infinite games have no defined endpoint. There are no winners or losers - only ahead and behind. The question is, how do we play to succeed in the game we’re in? In this revelatory new audiobook, Simon Sinek offers a framework for leading with an infinite mindset.
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3 out of 5 stars
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I love Sinek but...
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Setting the Table
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Danny Meyer started Union Square Cafe when he was 27, with a good idea and scant experience. He is now the CEO of one of the world's most dynamic restaurant organizations, one that includes 11 unique dining establishments, each at the top of its game. How did he do it? How has he consistently beaten the odds in one of the toughest trades around?
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1 out of 5 stars
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ABRIDGED VERSION!?
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Who Moved My Cheese?
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Most people are fearful of change because they don't have any control over how or when it happens to them. Since change happens either to the individual or by the individual, Dr. Spencer Johnson uses a simple story to show that when it comes to living in a changing world, what matters most is your attitude. Exploring a simple way to take the fear and anxiety out of managing the future, Who Moved My Cheese? can help you discover how to anticipate, acknowledge, and accept change in order to have a positive impact on your job, your relationships, and every aspect of your life.
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5 out of 5 stars
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loved it!
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It's Your Ship
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The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of the Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity.
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4 out of 5 stars
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Trust your crew to do their best
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Exactly What to Say
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Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
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4 out of 5 stars
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Handful of Good Scripts
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Made to Stick
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Story4.5 out of 5 stars 4,812
In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.
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Even Better The Second Time
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While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember 20 years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children?
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4 out of 5 stars
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Easy to create your own defining moments
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By: Chip Heath, and others
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Blink
- The Power of Thinking Without Thinking
- By: Malcolm Gladwell
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- Unabridged
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Performance4.5 out of 5 stars 18,350
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Story4.5 out of 5 stars 18,270
In his landmark best seller The Tipping Point, Malcolm Gladwell redefined how we understand the world around us. Now, in Blink, he revolutionizes the way we understand the world within. Blink is a book about how we think without thinking, about choices that seem to be made in an instant, in the blink of an eye, that actually aren't as simple as they seem. Why are some people brilliant decision makers, while others are consistently inept?
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3 out of 5 stars
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Interesting read with contradictory messages
- By Danny on 04-21-05
By: Malcolm Gladwell
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The New One Minute Manager
- By: Ken Blanchard, Spencer Johnson
- Narrated by: Dan Woren
- Length: 1 hr and 27 mins
- Unabridged
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Overall4.5 out of 5 stars 6,330
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Performance4.5 out of 5 stars 5,273
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Story4.5 out of 5 stars 5,250
For decades The One Minute Manager has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book's publication. The exponential rise of technology, global flattening of markets, instant communication, and pressures on corporate workforces to do more with less - including resources, funding, and staff - have all revolutionized the world in which we live and work.
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3 out of 5 stars
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Not bad, but not enough value
- By Chad on 09-30-19
By: Ken Blanchard, and others
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The Compound Effect
- Multiply Your Success One Simple Step at a Time
- By: Darren Hardy
- Narrated by: Darren Hardy
- Length: 4 hrs and 44 mins
- Unabridged
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Overall4.5 out of 5 stars 26,499
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Performance4.5 out of 5 stars 21,965
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Story4.5 out of 5 stars 21,805
The Compound Effect contains the essence of what every super achiever needs to know, practice, and master to obtain extraordinary success. Inside you will hear strategies on how to win-every time; eradicating the bad habits that are derailing your progress; painlessly installing the few key disciplines required for major breakthroughs; the real, lasting keys to gaining and sustaining motivation; capturing the elusive, awesome force of momentum; and the acceleration secrets of superachievers.
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1 out of 5 stars
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Remedial Read: Level 4th or 5th
- By Edward Muisenga Jr. on 11-19-19
By: Darren Hardy
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The 21 Irrefutable Laws of Leadership: 25th Anniversary
- Follow Them and People Will Follow You
- By: John C. Maxwell
- Narrated by: John C. Maxwell, Henry O. Arnold
- Length: 9 hrs and 32 mins
- Unabridged
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Overall5 out of 5 stars 591
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Performance5 out of 5 stars 496
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Story5 out of 5 stars 493
HarperCollins and John C. Maxwell are celebrating the milestone anniversary of Maxwell’s bestselling The 21 Irrefutable Laws of Leadership, with the publication of a revised and updated 25th anniversary edition. Included are insights from Maxwell on each law and how they have impacted his life as a leader and mentor. There will also be stories from some of today’s most impactful leaders, like IT Cosmetics' Jamie Kern Lima, Maxwell Leadership CEO Mark Cole, and author and marketing expert Jeff Henderson, on how they have applied these laws to their own success journeys.
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5 out of 5 stars
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Very intriguing views.
- By Jason Frampton on 11-11-22
By: John C. Maxwell
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Start with Why
- How Great Leaders Inspire Everyone to Take Action
- By: Simon Sinek
- Narrated by: Simon Sinek
- Length: 7 hrs and 18 mins
- Unabridged
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Overall4.5 out of 5 stars 26,852
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Performance4.5 out of 5 stars 22,806
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Story4.5 out of 5 stars 22,659
The inspirational best seller that ignited a movement and asked us to find our why. Discover the book that is captivating millions on TikTok and that served as the basis for one of the most popular TED Talks of all time - with more than 56 million views and counting. Over a decade ago, Simon Sinek started a movement that inspired millions to demand purpose at work, to ask what was the why of their organization. Since then, millions have been touched by the power of his ideas, and these ideas remain as relevant and timely as ever.
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2 out of 5 stars
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Useless Dribble
- By Chimdi Azubuike on 03-10-18
By: Simon Sinek
What listeners say about The Fred Factor
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Gina Luerding-Looten
- 02-17-20
Great Book!
Anyone can be a Fred!! What a great, interesting, easy-to-read (or listen to) book!!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Tim Spurlock
- 07-21-17
The Fred Factor
This is a simple message that should be heeded by all. A great study for an organization or a team within the organization. Enjoy it. I did
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- alixx
- 02-01-23
Real good read!
Loved this book, highly recommend! Very inspiring! Instantly put a little pep in my step!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Stefan Rogin
- 02-01-19
Inspirational read, well explained and argumented
Liked how the author enhanced a simple story and have plenty of experience based advice.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Anonymous User
- 06-13-17
I'll be watching for Fred's everywhere.
I love the story the narrator was easy to listen to. and the audible was a great application to use I had no issues with the book that I've downloaded no issues with the sound quality
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Overall5 out of 5 stars
- Bernhard
- 01-23-21
FRED
Ese libro me inspiró a ser más como Fred. Es muy interesante. Lo recomiendo mucho.
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Overall5 out of 5 stars
- Donald
- 06-10-07
What we all should strive for
The Fred Factor is on my must read list. This book provides insightful knowledge of customer service based on the simple Fred character. The story is basic but the thought that centers on each of the key points of the book are extremely deep. I enjoyed listening to this book and would highly recommend it to anyone who has to help motivating teams to “take care of the customer”.
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3 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Anonymous User
- 01-26-19
Great message!
A great book with a great message! Inspiration to make the world a better place, loved it!
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1 person found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Nikki
- 09-28-18
Everyone Should Read This Book
This book should be on a required school reading list. It is read, learn and apply immediately. It was a quick read and made perfect sense. Thoroughly enjoyed it!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- andrew weir
- 09-08-19
delightful
I am going to try to implement many aspects of this book into my dayly management
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