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Publisher's Summary

Do you handle arguments, misunderstandings, and insults with ease? Unfortunately, many of us break down and buckle under...or put up our dukes and prepare to fight. None of these gut-level reactions will solve the problem. What we need is a plan for transforming our approach to conflict.

Confidence in Conflict for Everyday Life reveals how you can manage your response during the most critical moments and stay effective in the midst of stress. In this book, you will learn the tactics of Verbal Defense & Influence, professional strategies taught by Vistelar Group trainers around the country. (Learn more at www.ConfidenceInConflict.com.)

"Listen to this book today and you'll be using these strategies at the dinner table tonight." —Gary T. Klugiewicz, Director, Vistelar Group

The Vistelar Group (Vistelar.com) is a global consulting and training organization focused on addressing the spectrum of human conflict - from interpersonal discord, verbal abuse, and bullying, to crisis communications, assault, and physical violence. Clients come from fields such as business, health care, education, public safety, and families.

©2014 Vistelar Group (P)2014 Vistelar Group

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