Savvy Shopkeeper Retail Podcast Podcast Por Kathy Cruz arte de portada

Savvy Shopkeeper Retail Podcast

Savvy Shopkeeper Retail Podcast

De: Kathy Cruz
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Host, Kathy Cruz is a retail business coach who owned a retail business with her sister for a decade. She knows firsthand that running a retail business, both online and in a brick and mortar has its challenges. Kathy is passionate about teaching independent retailers how to work smarter, profit more and grow.Savvy Shopkeeper 2022 Economía Gestión Gestión y Liderazgo Liderazgo
Episodios
  • 271. What Earned a Place in My Office Reset
    Mar 26 2026

    In the last episode, Kathy talked about how to reset your office, desk, or cash wrap so it actually supports how you run your business. In this follow-up, she shares some of the tools and products that helped her bring that reset to life.

    This isn't about buying more stuff or creating complicated organizing systems. It's about how the right tools can support the decisions you've already made and make your workspace easier to use day to day.

    Kathy walks through a few of the upgrades that made the biggest difference in her own office and explains how to think about choosing tools that reduce friction instead of adding more to manage.

    In this episode you'll learn:

    • How to choose tools that actually support your workflow

    • Why comfort and layout matter more than perfect organization

    • How small upgrades can make your workspace easier to use

    • What to think about before buying organizing products

    If you haven't listened to Episode 270 yet, start there to learn the decision process behind resetting your workspace.

    For show notes, including links to the documentary and resources I mentioned in this episode, visit www.savvyshopkeeper.com/episode271

    Kathy Cruz is an Independent Retail Coach who helps store owners work smarter, profit more, and grow their brick and mortar businesses. Connect with Kathy and learn more here:

    Website: Savvy Shopkeeper
    Instagram: @savvyshopkeeper
    Mastermind Group: Master Shopkeepers

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    24 m
  • 270. Resetting Your Office Space So It Actually Works for You
    Mar 12 2026

    If you have a desk, office, or cash wrap area in your store that you keep avoiding, this episode is for you.

    Sometimes a space isn't messy, it's just no longer aligned with how you actually run your business. Over time, things accumulate, furniture no longer fits your workflow, and what once worked starts to create friction without you realizing it.

    In this episode, Kathy shares what she learned while resetting her own office after realizing it had slowly become bloated and inefficient over the years. She walks through the practical process she followed, what surprised her along the way, and how this same approach can apply to any decision space in your store.

    This isn't about buying bins or creating perfect systems. It's about making clear decisions so the spaces where you think, plan, and run your business actually support you.

    In this episode you'll learn:

    • How to recognize when a workspace is creating hidden friction

    • Why "organized enough" can keep you stuck longer than you think

    • A simple way to approach resetting your office, desk, or admin space

    • How to make stronger decisions about what stays and what goes

    If you've been putting off tackling your office or workspace, this episode will help you approach it with more clarity and confidence.

    If you found this episode helpful, share it with a retail business friend or leave a rating and review.

    For show notes, including links to the documentary and resources I mentioned in this episode, visit www.savvyshopkeeper.com/episode270

    Kathy Cruz is an Independent Retail Coach who helps store owners work smarter, profit more, and grow their brick and mortar businesses. Connect with Kathy and learn more here:

    Website: Savvy Shopkeeper
    Instagram: @savvyshopkeeper
    Mastermind Group: Master Shopkeepers

    Más Menos
    29 m
  • 269. What Indie Retailers Wish You Knew About Donation Requests
    Feb 26 2026

    Donation requests are a normal part of running an independent retail business. Gift cards, gift baskets, product donations, sponsorships, school fundraisers, community events, they add up quickly.

    This episode is written for three groups: brick-and-mortar store owners navigating constant requests, the Chambers and Main Street orgs that work closely with independent retailers and anyone who seeks donations from local shops.

    Inside this conversation, I share what most people don't see about how small businesses actually operate when those requests come in. This isn't about telling anyone to say yes or no. It's about understanding timing, capacity, decision fatigue, and why donation requests can feel heavy.

    If you're a store owner, this will help you think more clearly about your approach. If you're someone who asks businesses for donations, this will give you insight into what's happening on the other side of the counter. And if you support independent retailers in your community, this episode will help you see where alignment matters most.

    For show notes, including links to the documentary and resources I mentioned in this episode, visit www.savvyshopkeeper.com/episode269

    Kathy Cruz is an Independent Retail Coach who helps store owners work smarter, profit more, and grow their brick and mortar businesses. Connect with Kathy and learn more here:

    Website: Savvy Shopkeeper
    Instagram: @savvyshopkeeper
    Mastermind Group: Master Shopkeepers

    Más Menos
    20 m
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I continue to be impressed by Kathy's knowledge and her ability to hone in on the needs of brick and mortar owners! Valuable and appreciated information!

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