Operational Excellence Handbook

Desktop Reference of Tools and Techniques

Operational Excellence Handbook is designed for leaders and practitioners wishing to transform their organizations through strategy and culture, and through the application of operational excellence tools and techniques.

This book will provide you with thought and guidance on:

• Strategic Approaches
• Cultural Leadership
• Practices and Methodologies
• Project Management
• Tool Selection and Use

Rod Baxter is principal of Value Generation Partners. He is author of Lean Six Sigma DMAIC Workbook, Operational Excellence Handbook, SUCCESS Series handbooks, and Discover Your Inner Series of workbooks. Rod has an MBA and holds the following professional certifications:

• Project Management Professional (PMP)
• New Product Development Professional (NPDP)
• Lean Six Sigma Master Black Belt (MBB)
• Certified Six Sigma Black Belt (CSSBB)
• Certified Manager of Quality/Organizational Excellence (CMQ/OE)
• Certified Quality Engineer (CQE)

In his career, he has led operational excellence, transformation, and value generation journeys with small to Fortune 500 global companies – representing service, health care, manufacturing, and higher education. Through these experiences, he traveled the globe, facilitating improvement initiatives with colleagues and teams in Europe, Asia, Middle East, and the Americas. As a Value Generation Partner, Rod is a workshop facilitator and content specialist.