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Publisher's Summary

In the early 1980s, IBM decided to deploy an internal email system. In typical careful IBM fashion, they began by measuring employee communication, so they could estimate how many messages would be sent on the new system. Based on this research, IBM provisioned a $10 million mainframe to run their email server — an amount of processing power that should have easily handled the typical volume of intra-office interaction.
©2016 by the President and Fellows of Harvard College, All Rights Reserved (P)2016 Audible, Inc.

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