Mission Qualfon Podcast Por Mission Qualfon arte de portada

Mission Qualfon

Mission Qualfon

De: Mission Qualfon
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Most companies, including BPOs, have a mission statement that demonstrates its core values, but do its employees know and understand what it stands for? Each month, Qualfon executives and employees across our organization will join hosts Marisol Sanchez and Jeremy Lunnen for a deep dive into how they live the Qualfon mission through mentorship, learning and development, community involvement, and communication.Mission Qualfon Economía Gestión Gestión y Liderazgo
Episodios
  • Empathy in Action: Exploring the Role of Qualfon’s Care Coaches with Brian Dedera and Abel Cruz
    Nov 18 2024

    In this episode of Mission Qualfon, host Jeremy delves into the powerful role of empathy within Qualfon’s culture. Joined by Brian Dedera, a seasoned Qualfon Care Coach with over a decade of experience, and Abel Cruz, Managing Director, they explore the importance of empathy in building genuine connections and supporting employees and their families. From sharing insights on empathy’s role in management to discussing how care coached offer 24/7 support for personal challenges, they highlight the impact of empathy in creating a supportive work environment. Tune in for a meaningful conversation on how empathy shapes Qualfon’s mission and strengthens our community.

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    29 m
  • How to Achieve Work/Life Balance: Insights from Mike Jossi, Chief Person Officer, and Renea Malara, Sr. Director of US Benefits
    Jul 15 2024

    In this episode of Mission Qualfon, hosts Jeremy and Aimee delve into the critical topic of work/life balance. They are joined by Mike Jossi, Qualfon’s Chief Person Officer, and Renea Malara, Sr. Director of US Benefits, who share their valuable insights. Together, they discuss the essential strategies for achieving and maintaining a healthy work/life balancein today's demanding work environment.

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    55 m
  • The Importance of Motivating your Team Members with Site Director, Leila Lassetter and Mission Manager, Laron Dixon
    May 31 2024

    In this episode, Jeremy and Aimee are joined by Site Director, Leila Lassetter, and Mission Manager, Laron Dixon, to discuss the crucial role of creating a motivating environment for the members on their team. They stress how essential it is for employees to feel valued at work because the recognition of good work gets repeated. Leila and Laron also share their experiences transitioning to a virtual workspace, while maintaining personal connections with their teams. Their acknowledgement of these individuals ensures that everyone they engage with feels motivated to continue to be the best at what they do.

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    56 m
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As a new team member at Qualfon, this series has been an excellent primer on the 'why' of what we do as an organization. It is thoroughly refreshing to hear the human stories of people and how we help each other, our families, and our clients be better. Thank you!

A wonderful dive into the people that make Qualfon

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