Episodios

  • Strategic podcasting for nonprofits with Andrea Kunder
    Mar 24 2026

    How can nonprofits use podcasting strategically to strengthen community engagement, support learning and evaluation, and build long-term relationships? In episode 146 of Nonprofit Mission: Impact, host Carol Hamilton and Andrea Klunder, founder of Creative Imposter Studios discuss:

    • how nonprofits can use podcasting intentionally—not as a shiny communications add-on that fizzles after the original project champion leaves the organization, but as a tool that solves real organizational problems.

    • How podcasting is a flexible medium that can support learning, evaluation, community engagement, and long-term relationship building.

    • Why it's so important to integrate the podcast across communications functions,

    Together they explore why clarity of purpose, sustainability planning, and human-centered storytelling are essential if a nonprofit podcast is going to be worth the investment.

    Episode highlights:

    [00:07:25] – From Arts and Culture to Meaningful Impact [00:09:38] – Why Podcasting Can Work for Nonprofits [00:10:25] – Case Study: Podcasting as Process Evaluation [00:14:04] – Inviting Stakeholders Into the Story [00:16:13] – Common Misconceptions About Nonprofit Podcasts [00:18:55] – The Myth of 'Build It and They Will Come' [00:20:25] – Integration Across Departments Is Essential [00:22:25] – Measuring Success Beyond Downloads [00:23:25] – The Sustainability Challenge [00:25:49] – Podcasting as a Problem-Solving Tool [00:26:24] – Case Study: Museums, Oral History, and Limited-Run Podcasts [00:30:03] – Building Lifetime Engagement [00:36:25] – Mapping the Content Ecosystem [00:39:08] – What Makes a Nonprofit Podcast Successful

    [00:39:52] – Letting Hosts Be Human [00:45:31] – A Strategic Question for Leaders

    Guest Bio:

    Andrea Klunder is an award-winning podcast producer, story editor, and content director. She is the founder of The Creative Impostor Studios, a boutique agency that helps cultural changemakers create powerful podcasting experiences. Under her leadership, The Creative Impostor Studios and clients have earned national recognition for their inspired impact and distinctive editorial style. Andrea is a sought-after speaker and educator, having led trainings and workshops for institutions such as Community Change, After School Matters, University of Florida Media Institute, and Podcast Movement. Since 2017, Andrea has facilitated a program she designed for neurodiverse high school students in Chicago, called Power Your Story, which was a finalist for the Google Podcasts Creator Program. Andrea's mission is to help your voice shine!

    Important Links and Resources:

    Andrea Klunder

    The Creative Impostor

    After School Matters

    Offer for Nonprofit Mission: Impact listeners

    Be in Touch:

    ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them

    📚Find the books referred to on Nonprofit Mission: Impact

    👥 Like what you heard? Please share the podcast with a colleague or friend

    🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review.

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    53 m
  • Podcasthon 2026: Nonprofit Sector Under Pressure: Why It Matters More Than Ever
    Mar 19 2026

    The nonprofit sector is under growing pressure, and this episode explores what's at stake while making the case for its essential role in filling gaps, strengthening democracy, building community, and driving social change—grounded in a personal story of impact through The Arc of Montgomery County.

    In this special Podcasthon episode, Nonprofit Mission: Impact host Carol Hamilton situates the nonprofit sector within a broader moment of political and social pressure, naming both the challenges facing the sector and the essential role nonprofits play in society.

    She:
    - reflects on the sector's relative invisibility despite its scale and impact,
    - offers five core reasons nonprofits matter—from filling critical gaps to advancing social innovation.

    Alongside this broader perspective, she grounds the conversation in a personal story, highlighting The Arc of Montgomery County and its impact on her brother's life.

    The episode invites nonprofit leaders to more actively share their stories, advocate for the sector, and recognize their role in strengthening democracy and community.

    Episode Highlights
    [00:00:00] Podcasthon introduction and purpose
    [00:01:00] The scale and visibility of the nonprofit sector
    [00:03:00] Current threats to the nonprofit sector
    [00:04:00] Policy and funding impacts on nonprofits
    [00:05:00] Broader consequences for services and communities
    [00:06:00] Examples of resistance and sector response
    [00:07:00] Trust, visibility, and the need for storytelling
    [00:08:00] Five reasons the nonprofit sector matters
    [00:09:00] Nonprofits fill critical gaps
    [00:10:00] Role in social movements
    [00:11:00] Building social capital and connection
    [00:12:00] Strengthening democracy and civic life
    [00:13:00] Promoting social innovation
    [00:15:00] Recap of the sector's importance
    [00:17:00] Introduction to The Arc of Montgomery County
    [00:18:00] Services, mission, and advocacy of The Arc

    Links and Resources

    Podcasthon 2026

    The Arc of Montgomery County

    The National Council of Nonprofits

    Be in Touch:

    ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them

    📚Find the books referred to on Nonprofit Mission: Impact

    👥 Like what you heard? Please share the podcast with a colleague or friend

    🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review.

    😀 Connect with Carol Hamilton ➡️ LinkedIn

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    20 m
  • Conferences & Convenings that Engage for Nonprofits & Associations with Lee Gimpel
    Mar 10 2026

    Too many nonprofit and association conferences and convenings are built around logistics and tradition rather than purpose and participation. In episode 144 of Nonprofit Mission: Impact, Carol Hamilton and Lee Gimpel challenge nonprofit and association leaders to rethink how convenings, conferences, and member events are designed.

    They discuss:

    • why too many gatherings feel like a heavy lift that fails to deliver connection, energy, or real value.

    • why traditional conference formats fall short—and what leaders can do differently.

    • How effective events start with purpose, not logistics, and they are designed to tap the collective wisdom already in the room.

    By centering participation, intentional connection, and simple facilitation shifts, organizations can transform events from passive, draining experiences into energizing spaces that actually advance mission and strengthen community.

    Episode highlights:

    [07:00] A Defining Moment: Why So Many Meetings Fall Flat

    [09:00] The Core Problem with Traditional Conferences

    [12:00] Start with Purpose: Asking "Why" (Over and Over)

    [14:30] Rethinking the Keynote Model

    [16:45] Participation Over Performance

    [19:30] Simple Design Shifts That Increase Engagement

    [22:30] Making Q&A Actually Work

    [25:30] Blending Content and Connection

    [31:45] Fixing Networking with Intention

    [38:30] Why Receptions Often Miss the Mark

    [41:45] The One Question Leaders Must Ask

    Guest Bio:

    Lee Gimpel helps organizations design and lead meetings, retreats, and conferences that are more connected and productive. He is the founder ofBetter Meetings, a DC-based facilitation, training, and experience design firm that often works on events with a high need for engagement, collaboration, and networking. Clients include theNational Association of Realtors, Conservation International, Sodexo, and WorldBank. A frequent expert contributor toForbeson the topic of meetings, he created theConference Engagement Cards and serves on the board of the Association of Meeting Professionals

    Important Links and Resources:

    Lee Gimpel

    Better Meetings

    Facilitation processes mentioned:

    • World Cafe - https://theworldcafe.com/key-concepts-resources/world-cafe-method/

    • Fishbowl - 60 Second Tutorial - How to Facilitate Fishbowl

    • Peer Consulting - https://contemporaryleadership.com/wp-content/uploads/2022/12/PLC-Whitepaper.pdf

    • Conversation Cafe - https://www.youtube.com/watch?v=COuFdEouvRQ

    • Liberating Structures - https://www.liberatingstructures.com/

    • Pechakucha - https://www.pechakucha.com/

    • Ignite - https://www.ignitetalks.io/

    Be in Touch:

    ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them

    📚Find the books referred to on Nonprofit Mission: Impact

    👥 Like what you heard? Please share the podcast with a colleague or friend

    🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review.

    😀 Connect with Carol Hamilton ➡️ LinkedIn

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    51 m
  • People Centered HR for Nonprofits with MR Rolfe
    Feb 24 2026

    People-centered HR isn't a luxury—it's essential. Learn how nonprofit leaders can build equitable, transparent, and humane people practices that strengthen their organizations, even amid uncertainty and limited resources. In episode 143 of Nonprofit Mission: Impact, Carol Hamilton speaks with Megan Rolfe about:

    • what it really means to practice people-centered HR in nonprofit and social-change organizations—especially small teams navigating limited resources, rising uncertainty, and growing demands for equity.

    • reframing HR not as a compliance or risk-management function, but as a shared set of agreements about how people work together.

    • equitable compensation, including the difference between living and thriving wages, transparency in pay practices, and

    • balancing risk, safety and boldness in today's environment

    Throughout, Megan emphasizes progress over perfection, collective responsibility, and the relief that comes from remembering: you don't have to do this all by yourself, all at once, or exactly right.

    Episode highlights:

    [00:08:06] Finding HR by Accident—and Choosing It on Purpose

    [00:10:05] Why Small Organizations Are Where HR Can Be Transformative

    [00:12:50] What People-Centered HR Really Means



    [00:14:30] Protecting the Organization Because of the People

    [00:18:52] Living Wage vs. Thriving Wage

    [00:21:44] Start Where You Can: Entry-Level Pay Matters Most

    [00:24:52] Concrete Steps Toward More Equitable Pay—Without New Money

    [00:29:23] Why Pay Transparency Builds Trust

    [00:31:07] Navigating Risk, Fear, and "Safety" in Uncertain Times

    [00:34:15] Scenario Planning for People, Not Just Programs

    [00:37:030] A Mantra for Leaders Carrying Too Much

    Guest Bio:

    Megan Rolfe provides small social justice organizations with the HR support they need to move work forward and impact change. Having spent 15+ years supporting nonprofits and small businesses focused on making the world a better place, equipping the teams that most need capacity for their vital work holds a special place in her heart


    Important Links and Resources:

    Megan "MR" Rolfe

    Blue Swallow Consulting: Resources including working towards a thriving wage and first steps towards more equitable compensation

    Vega Mala Consulting: includes more resources on equitable compensation

    Be in Touch:

    ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them

    📚Find the books referred to on Nonprofit Mission: Impact

    👥 Like what you heard? Please share the podcast with a colleague or friend

    🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review.

    😀 Connect with Carol Hamilton ➡️ LinkedIn

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    40 m
  • When Strategy Meets Organization Design for Nonprofits with Jeanne Bell
    Feb 10 2026

    Nonprofit organization design is about how an organization works: how decisions get made, how power flows, how people collaborate across boundaries, and how strategy actually gets translated into day-to-day action. In episode 142, of Nonprofit Mission: Impact, Carol Hamilton and Jeanne Bell dig deeply into why organization design—often overlooked or reduced to org charts—is actually a missing discipline nonprofits need to truly operationalize their strategy and values.

    They discuss:

    • How nonprofits are too often stuck in false dichotomies (flat vs. hierarchical),

    • Why too many organizations are burdened by overly complicated compensation systems, and hindered by management team structures that don't reflect how strategy actually needs to happen.

    • How by aligning Galbraith's STAR model elements—strategy, structure, processes, rewards, and people, nonprofit organizations can genuinely act on their missions.

    This episode offers nonprofit leaders a grounded, liberating framework for rethinking how their organizations make decisions, how people collaborate, and what it really means to design for impact.

    Episode highlights:

    09:05 | Why the STAR Model Matters in Nonprofit Life 13:20 | A Clear, Shared Definition of Strategy (And Why It's Non-Negotiable) 15:15 | When to Revisit Strategy: The Changing Sociopolitical Context 17:25| Beyond Flat vs. Hierarchical: Designing for Roles, Accountability & Power 20:20 | The Critical Role of Cross-Functional Spaces 23:05 | Stop Creating Ineffective Committees & Task Forces 27:25 | Recommendations vs. Decisions: Be Honest About Power 30:05 | Rewards & Compensation: The Hidden Restraints on Organizational Design 35:35 | Job Descriptions: A Mechanistic Tool Limiting Flexibility 38:20 | Why Management Teams Don't Work (And What to Build Instead) 42:05 | The Question Every Nonprofit Leader Should Ask 44:35 | Closing Reflections

    Guest Bio:

    Jeanne Bell is the co-founder of Just Org Design. She has consulted on nonprofit strategy and organizational change for over 25 years. Jeanne also curates Nonprofit Quarterly's Leading Edge Program, recruiting and presenting nonprofit practitioners advancing more equitable nonprofit leadership practices. Previously, Jeanne led Compass Point Nonprofit Services, one of the country's premier leadership and capacity-building organizations. While serving as CEO, Jeanne also chaired the board of the Alliance for Nonprofit Management, a national association of nonprofit capacity builders and academics. She currently serves on the boards of Community Works and The Resilience Initiative (advisory). She has a Masters in Nonprofit Management from the University of San Francisco. Jeanne loves living in San Miguel de Allende, Mexico.

    Important Links and Resources:

    Jeanne Bell

    JustOrg Design

    The Missing Discipline: How How Organization Design Can Align and Propel Justice-Committed Nonprofits

    Designing Organizations by Jay Galbraith

    Be in Touch:

    ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them

    📚Find the books referred to on Nonprofit Mission: Impact

    👥 Like what you heard? Please share the podcast with a colleague or friend

    🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review.

    😀 Follow Carol Hamilton ➡️ LinkedIn

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    46 m
  • Practicing Presence in Polarized Times for nonprofits and associations with Danielle Marshall
    Jan 27 2026
    Polarization isn't just a political issue—it's a leadership challenge, and this episode examines how nonprofit leaders can respond with presence rather than reactivity. In this "Learning Out Loud" episode of Nonprofit Mission: Impact, host Carol Hamilton and guest Danielle Marshall explore how nonprofit leaders can navigate today's polarized environment with greater awareness, empathy, and intention. Together they: Explore the tension between "winning" difficult conversations and staying grounded, clarifying purpose, and choosing 'right relationship' over being right. Unpack how polarization shows up not just in public discourse, but in workplaces, boardrooms, and personal relationships—and Discuss how small, practical practices like pausing, setting intentions, and taking responsibility for impact can help leaders build bridges instead of deepening divides. Episode Highlights [00:00:27] Polarization Moves From the Headlines Into Daily Life [00:01:20] Being Right vs. Being in Right Relationship [00:02:28] The Emotional Toll of Polarization [00:03:00] Modeling Constructive Dialogue as a Leader [00:06:18] Polarization Is Everywhere—Even When It's Not Directed at You [00:08:16] Entering Conversations With Awareness [00:09:22] Learning How to Listen Requires Practice [00:11:31] How Social Media Amplifies Division [00:13:00] Conflict Entrepreneurs and the Cost of Engagement [00:15:01] Choosing Curiosity Over Combat [00:16:44] Resetting Mid-Conversation [00:18:25] Owning Your Triggers [00:19:18] Learning From Missteps and Making Repair [00:22:02] Clarifying Meaning Instead of Making Assumptions [00:23:42] Defining Polarization [00:25:12] The Stories We Make About "Those People" [00:27:02] Setting Intentions Before Difficult Conversations [00:30:22] What Does "Right Relationship" Mean? [00:31:42] Accountability Without Punishment [00:34:10] Polarization as a Chasm—and the Skills That Build Bridges [00:35:47] Start With One Practice [00:36:23] Closing Conversations With Care [00:37:24] Begin Where You Are Guest Bio: Danielle Marshall is an equity strategist and executive coach committed to helping organizations and leaders embed inclusive practices into their operations in meaningful and sustainable ways. As the founder of Culture Principles, she designs tailored strategies that strengthen team dynamics, enhance problem-solving, and cultivate inclusive leadership. Danielle also coaches senior executives to deepen their cultural competencies, fostering greater empathy, effective communication, and equitable decision-making. An ICF-certified Executive Coach and engaging speaker, she brings extensive experience in organizational development, equipping leaders with the skills and confidence to navigate diverse work places with impact and integrity. Important Links and Resources: Danielle Marshall Culture Principles Linktree Unpacked: Culture Chronicles Be in Touch: ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
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    43 m
  • Scenario Planning for Nonprofits in Uncertain Times with Carol Hamilton
    Jan 13 2026

    As nonprofit leaders move into 2026, uncertainty no longer feels episodic—it feels constant. Scenario planning offers nonprofit leaders a practical way to navigate uncertainty by shifting from reactive decision-making to clearer priorities, stronger alignment, and more confident, values-aligned choices—even when the future is unpredictable.

    In this episode of Nonprofit Mission: Impact, host Carol Hamilton names the fatigue, overwhelm, and decision paralysis many leaders are carrying after this past year of heightened disruption. She introduces scenario planning as a practical, grounding strategy tool designed specifically for uncertain times. She discusses:

    • What scenario planning and is not

    • Why it is a tool that is particularly suited to the times we are in

    • How scenario planning helps nonprofit leaders regain a sense of agency, clarify what's within their control, and align staff and board around thoughtful, values-aligned responses to multiple possible futures.

    Through clear explanations and client examples, the episode shows how scenario planning can help leaders move from reacting and spinning to steering with intention.

    Episode Highlights 00:00–02:00 | Naming the Reality of Nonprofit Leadership Right Now 02:00–03:20 | Scenario Planning - a tool for the times we are in 03:20–05:00 | What Scenario Planning Is—and Is Not 05:00–06:30 | Why Traditional Planning Often Falls Short 06:30–08:00 | Shifting From Overwhelm to Agency 08:00–09:45 | What the Scenario Planning Process Looks Like 09:45–10:45 | Finding Common Priorities Across Futures 10:45–12:00 | An Invitation to Lead with Intention

    Important Links and Resources:

    Scenario planning services

    Quote from Mariame Kaba From "Read This When Things Fall Apart" Edited by Kelly Hayes

    Be in Touch:

    ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them

    📚Find the books referred to on Nonprofit Mission: Impact

    👥 Like what you heard? Please share the podcast with a colleague or friend

    🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review.

    😀 Connect with Carol Hamilton ➡️ LinkedIn

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    13 m
  • [Re-release] Grounded presence for nonprofit leaders in chaotic times with Danielle Marshall
    Dec 30 2025
    Explore how nonprofit leaders can cultivate grounded presence, clarify their sphere of control, and stay anchored in mission and values while leading through ongoing uncertainty and disruption. As nonprofit leaders continue navigating unprecedented levels of uncertainty, this "learning out loud" episode of Nonprofit Mission: Impact, host Carol Hamilton and guest Danielle Marshall offers a grounded, human-centered exploration of how leaders can steady themselves—and their organizations—amid chaos. Drawing on lived experience, strategic frameworks, and resilience practices, the conversation centers on: cultivating a grounded presence,clarifying what is within one's sphere of control, andanchoring decision-making in mission, values, and community. Rather than offering quick fixes, the episode invites nonprofit leaders to slow down, filter the noise, strengthen boundaries, and choose intentional actions that sustain both personal wellbeing and collective impact over the long haul. Episode Highlights [00:00–02:05] Regrounding in Turbulent Times [04:15–06:39] Grounded Presence as a Leadership Practice [06:39–08:23] Chaos Is the Strategy—So Center Your Why [08:23–10:19] Filtering the Noise & Choosing Information Wisely [12:08–14:44] Resilience Isn't Perfection [15:24–17:31] Making Space for Presence [19:23–20:41] Scenario Planning & the Sphere of Control [21:21–23:32] Don't Reinvent the Wheel—Find the Organizers [24:07–25:41] Mission as the Unifying Center [26:03–27:57] Agency Over Outrage [29:13–31:08] Community Built Before Crisis [31:08–33:26] The Power of the Local [34:56–36:05] Intentionality Over Fear [40:39–42:40] Boundaries as Leadership Responsibility [46:03–49:00] Doubling Down on Values Important Links and Resources: Danielle Marshall Culture Principles Linktree Unpacked: Culture Chronicles Draw Together with Wendy MacNaughton Guardian US edition). Week magazine Heather Cox Richardson's Letters from an American on Substack How to survive the end of the world podcast with adrienne and Autumn Brown The feminist survival project 2025 podcast Dear White Women podcast On Tyranny by Timothy Snyder which is available in a video series The Sum of Us by Heather McGee Decluttering Your Leadership by Judy Oyedele Be in Touch: ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
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    50 m