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Making Work Visible: Exposing Time Theft to Optimize Work & flow

Narrated by: Erin Bennett
Length: 5 hrs and 10 mins
4.5 out of 5 stars (215 ratings)

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Publisher's Summary

If someone stole your wallet, you'd notice it. So why don't people notice when they are robbed of something much more valuable than their wallet - time?

Today's workers are drowning: nonstop requests for time, days filled to the brim with meetings, and endless nights spent heroically fixing the latest problems. This churn and burn is creating a workforce constantly on the edge of burnout. 

In this timely book, IT time management expert Dominica DeGrandis reveals the real crime of the century - time theft, one of the most costly factors impacting enterprises in their day-to-day operations.

Through simple solutions that make work visible, DeGrandis helps people round up the five thieves of time and take back their lives with time-saving solutions. Chock-full of exercises, takeaways, real-world examples, and an easy-going writing style, readers will quickly learn effective practices to create high-performing workflows within an organization.

The technology world - and indeed the whole business world - is moving at a pace faster than ever before, and it shows no signs of slowing down. Instead of consigning ourselves to the pressure cooker of the modern world, it's time to elevate how we work. It's time to level up our game. It's time to make work visible.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.

©2017 Dominica DeGrandis (P)2017 Dominica DeGrandis

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Six Stars

Loved this book, my only criticism is I wish it didn’t have as much of a tech or development focus, since I’m in a Different industry. But overall superb.

7 of 7 people found this review helpful

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Fantastic read!! This book is really eye opening!

I've already started implementing these practices with great success! Despite some belly-aching, my team is reaping the benefits. Wonderful read!!

2 of 2 people found this review helpful

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It Found My Issue

I was so overworked, just bouncing from task to task, never enjoying anything at work, wondering why my stress level was through the roof. Manager above me of course using the old "you need to delegate more". I sort of believed it, but the tactics in this book showed me the true problem. The problem of dependencies and unplanned work are revealed with her tactics. Using her methods of making my own work visible, I can address the real problem, which was never not delegating enough. Really a work changer for me. I have listened to it several times and use her methods to make my work visible, unfortunately I am just a staff worker and can't help the company with making all work visible. Pity.

1 of 1 people found this review helpful

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Bringing the benefits of Agile to Operations

I'm a strong believer of the Agile method in software development. But when faced with managing a devops operational group I noticed the struggle of forcing agile into the operational model of continuous small changes to the system and operations. This book helped me transform the agile Sprint methodology into a high-performing Kanban team. It has already helped a lot, and I plan to really listen to it again to incrementally improve what I've already started.Oone of the most useful books I've listened to this year.

1 of 1 people found this review helpful

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    4 out of 5 stars
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    4 out of 5 stars

Great book - read it!

It's a great book, and I found reading it much more rewarding than listening. Narration wasn't great (to my taste), and the book is highly structured and has great illustrations by Dominica. You will just get much more from reading it.

1 of 1 people found this review helpful

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Real practices to solve common business problems

This book provides clarity on how to identify and solve some of the most common problems in getting teams to be more productive and deliver more business value.

1 of 1 people found this review helpful

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    4 out of 5 stars

Straight forward treatise on dealing with IT work

Easy to listen to, makes total sense and something I can use at work today. it definitely spoke to me.

It should be noted that anyone listening to this should download the PDF and follow along with the diagrams. Sooner things were harder to visualize in my head without it.

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Great story

Great story and the information passed on was very useful. My issue is having pics and figures in an accompanying document that may not always be there for you to look at e.g. while driving

  • Overall
    3 out of 5 stars

Helpful but..

this book is helpful if you are new to this approach. if you have read or listened to another book on this topic you have read this book.

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For more than just beginners.

Great for those converting to agile techniques and for those wanting to hone their katas.

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  • Dave TG
  • 04-19-18

Doesn't work as an audiobook

Didn't finish. Doesn't really work as an audiobook as it feels like an endless description of project management processes which isn't very engaging to listen to but may be OK as a refermence book.

1 of 1 people found this review helpful

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  • Primer
  • 05-07-18

Not valuable to an experienced agile practitioner

This is the first book I’ve ever “read” on Audible that I’m giving up on partway through.

The advice and guides in here are extremely basis. “Unplanned work is bad”, “hidden dependencies cause delays”.

It’s very rudimentary and if you’ve ever worked using agile and /or Kansan in any meaningful way then there won’t be much for you in here.

If you’ve never worked with Kanban then this could be useful.

2 of 3 people found this review helpful

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  • Sean Moir
  • 05-14-19

One for your bookshelf if you're keen on lean

Good coverage of key techniques and some excellent tips from the trenches. There are too few resources around which help you build and evolve your own Kanban board. This is one of the better ones

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  • Luisa
  • 05-09-19

Great collection of ideas

Good introduction to Kanban boards and other methods to reveal invisible work. I liked the approach of focussing on the ‘thieves’ of time and how to put them in the spotlight so they can be banished.
Some parts included lots of detailed ideas and things to try which in themselves would take a lot of work so we’re a bit overwhelming. But if you pick out only a few of the suggestions and try them out it would make it worth the read.

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  • Anonymous User
  • 01-10-19

Content is insightful but too many repetitions.

Content is insightful but too many repetitions. Could have been presented much shorter. But useful section especially on metrics and author's opinion on organisation culture.

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    4 out of 5 stars
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  • G. Sadler
  • 05-01-18

depressing but right about WIP

depressing but on the money about WIP, some parts are repeated, but over all useful.