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Publisher's Summary

Love Your Customer, Grow Your Business.

Would you like more happy customers that are loyal to you? Your customers can always find cheaper and better so your ability to personally communicate with them will ensure you cement these relationships for long term business success. Over the past 20 years Darren Kelly has researched over 1,000 books and thousands of articles on the subject of communication. He has interviewed Grammy and Oscar winners and trained some of the brightest people in business and politics today. This book is an entertaining mix of psychology, common sense and simple perception. It is designed for you to assimilate the thoughts into your professional and personal lives. It will help you sell, express and communicate your value more persuasively.

©2010 Puttenham Ltd (P)2010 Puttenham Ltd

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