Rich Ermlick: How to Build Scalable Business Systems

Rich Ermlick joins Rob Oliver on this episode of the Learning from Smart People Podcast to talk about how to build “boring excellence” (a.k.a. Scalable Business Systems.) As the founder of Boring Excellence, Rich helps leaders develop simple, stable, and scalable systems that reduce chaos and produce consistent, sustainable results—in business and in life.

Here are some of the main points as Rob Oliver and Rich Ermlick talk about how to build boring excellence:

• • Rich’s journey from factory work to corporate consulting through Lean Six Sigma
  • The principles of operational excellence can apply to your personal life, too
• • True improvement isn’t about fixing problems—it’s about building on stability
  • The difference between recovery and real innovation
  • Root cause thinking: how to dig past surface issues to find what’s really in the way
  • Why excellence is often invisible—and how that’s actually a good thing
  • “Make the process boring so you can live fabulously”
  • Every persistent business problem is a personal issue at scale
  • The three personality traps that keep leaders stuck
  • The six-phase improvement cycle Rich teaches: from clarity to reflection

  Rich is offering two free 30-minute “bullet sessions” to the first people who comment on this episode on LinkedIn. He’s also providing a downloadable one-page framework outlining his improvement process—see below for the link!

  You can learn more about Rich Ermlick and Boring Excellence by connecting through the website or accessing the download below.

  Download: https://drive.google.com/file/d/1szUCPVt9P6wzva5zCGlB7suRwzuzESVW
  Connect:http://BoringExcellence.com

  Thanks for listening to the Learning from Smart People Podcast!

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John Louizes talks about how to scale your business on this episode of the Learning from Smart People Podcast with Rob Oliver. John is the owner and proprietor of Zeno’s taffy and ice cream shop. It is the world’s most famous taffy. He has expanded from a single store with 3 employees to 9 stores with over 50 employees. A super interesting guy, you will enjoy this interview and learn from it.

Here are some of the main points as John Louizes and Rob Oliver talk about how to scale your business:

· Zeno’s is a family operated business that started in Daytona Beach in 1948
· Having a family run business creates interesting management power dynamics
· Fear is a powerful motivator
· Growth can be a powerful and enjoyable experience
· Lower profit margins from multiple locations can be more profitable than higher profit margins from a single location
· Different generations have different skill sets and visions
· Reactive decisions are generally not good for business
· Identify your constituency and serve them
· Put your website on everything!
· There is no saltwater in saltwater taffy
· Be as creative as possible within your marketplace

You can connect with John Louizes and Zeno’s Taffy through the links below. When you order from the website, be sure to use the code “smart20” to receive your 20% discount.

Website: https://worldsmostfamoustaffy.com/
Twitter: https://twitter.com/FamousTaffy
Facebook: https://www.facebook.com/famoustaffy/
Instagram: https://www.instagram.com/zenoscandy/
LinkedIn: https://www.linkedin.com/in/johnlouizes/

Thanks for listening to the Learning from Smart People Podcast!

Subscribe, leave a comment and follow us on social media:

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Rob Kessler talks about how to find your niche in business on this episode of the Learning from Smart People Podcast with Rob Oliver. Kessler is the inventor of the Million Dollar Collar. In this episode, he talks about why he invented the collar and shares his entrepreneurial journey. As an entrepreneur, you will relate to some of his experiences and learn from others.

Here are some of the topics covered as Rob Oliver and Rob Kessler talk about how to find your niche in business:

· Necessity is the mother of invention. Kessler loves to wear a dress shirt but not a tie, how can you keep your shirt from crumbling if you don’t wear a tie?
· You can only go so far googling stuff, sometimes you need to consult a professional.
· Even though his Kickstarter did not get funded, he learned from the feedback
· Consumers will tell you what they want to buy, you just need to listen
· There’s a difference between feedback and criticism
· Don’t focus on problems, focus on solutions!
· Do tons of research on your concept
· Your patent can be a source of revenue
· Your passion is what will carry you through
· A great support network is invaluable
· You might need to take a partner whose strengths match your weaknesses
· The innovator and the implementer
· Never underestimate the power of good customer service
· Customer first, team second, company third
· Integrity is a huge part of life
· Part of integrity is putting out a super quality product
· You can harness the power of influencers
· Kessler thinks that NDAs can be fairly useless
· It’s hard to get investors when you just have a concept

You can learn more about Rob Kessler and Million Dollar Collar through the links below:

Website: http://MillionDollarCollar.com
Facebook: http://www.facebook.com/milliondollarcollar
Instagram: http://www.instagram.com/milliondollarcollar
LinkedIn: http://www.linkedin.com/in/robkessleriii

Thanks for listening to the Learning from Smart People Podcast!

Subscribe, leave a comment and follow us on social media:

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LinkedIn: https://www.linkedin.com/in/imroboliver/
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You can also use the "Contact" page on the "Learning from Smart People" website:

https://www.learningfromsmartpeople.com/contact/