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Publisher's Summary

For decades, Southwest has been the airline industry's shining performer: the company of choice for travelers, employers, and investors alike. Why? Southwest's leaders know how to lead with love. As Southwest's president, Colleen Barrett, proved, leading with love is the non-stop route to outstanding business performance.

Lead with LUV is an extraordinary, wide-ranging conversation between Barrett and Ken Blanchard, the legendary author of The One Minute Manager. Together, they reveal why leading with love is the most powerful way to lead, how to make it work wherever you are, and how it can help you achieve truly amazing results.

©2010 Ken Blanchard and Colleen Barrett (P)2010 Audible, Inc.

What listeners say about Lead with Luv

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  • Overall
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the best interview

servant leadership 101. best education. must read to be a leader. kudos. luv it !

1 person found this helpful

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Timeless advice for any endeavor

This method of leadership will never go out of style. And it works in the home, the schools, the workplace, and beyond. Thank you for an excellent listen.

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powerful

While in interview format, SWA story behind leading with LUV comes through impactfully and deserves much praise.

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Great advice for any industry!

This book provided fantastic insight into the leadership philosophy and culture at Southwest Airlines. The message is pertinent no matter your industry or the number of people you lead. Regardless of where you fall in an organizational hierarchy, we all have a sphere of influence and can apply these principles. The fact you can hear the former President of Southwest Airlines, Colleen Barrett’s own words makes this even more special!

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AWESOME READ/ LISTEN!!!

I love every bit of this book, and what it stands for! I'm going to strive even harder to implement these practices not just in my work, but also in my daily life, and one day business!

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insightful near robotic performance

while the content is insightful and definitely relevant for anyone interested in leadership, the performance was tad robotic in capturing the dialogue through which the book unfolds it's content. with intermittent "stop and think" interjections that I found disruptive. Otherwise another great window to the inner workings of a brilliant institution such as southwest

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not bad

it's a good book and a quick listen but the narration was a little hard to get through.

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Simply Outstanding!

Luv’d the messages from Collen and reaffirms why I luv SWA! Ken’s input is spot on and I will be a fan of his leadership techniques for life.

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Level5inthemakig

Great book and I believe that company that act with LUV will always win. Must get book to become and understand true servant leadership.

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Great!

Yes loved it...great for leaders

I really liked the 3 keys for southwest employees

Narrator was good...easy to listen to.