Jennifer Christie - Upgrading Your Ecom Customer Experience with Enhanced Shipping

Jennifer Christie joins us to discuss her role as Partnership Lead at what3words, the groundbreaking mapping tool that splits the planet into 3 metre squares.

In this episode, we cover:

• Why street addresses as we know them are not optimised for today's world
• How ecommerce merchants can save time and money with shipping
• Where shipping comes into the customer experience
• Last mile efficiency
• Why sustainable brands need to consider their shipping policy
• How disabled customers experience shipping

You can connect with Jennifer on Linkedin https://www.linkedin.com/in/christiejennifer/

Go to dtcjourney.com for more about our ecommerce podcast