Rebecca Thorn is the Kiwi General Manager of the hugely popular Hotel Indigo Tokyo Shibuya. Rebecca shares insights into the hotel's unique blend of neighborhood culture, innovative team dynamics, and creative initiatives, showing that innovation is alive and well in Japan’s hospitality industry. The episode is a deep dive into the vision and strategies that have led to the hotel's success, capped off with exciting upcoming collaborations and events. If you are considering a career in the hospitality industry in Japan, this is an episode not to be missed.

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If you enjoyed this episode and it inspired you in some way, we’d love to hear about it and know your biggest takeaway. Head over to Apple Podcasts to leave a review and we’d love it if you would come and say hi (or Kia Ora or Konnichi Wa!) over on @jandalsinjapan on Instagram.

In this episode you’ll hear:

• How Rebecca inspires her team to try new ideas, including finding a way to make waffles shaped like “Hachiko” the famous dog who waited for its master at Shibuya station
• The design, fashion, music and art themes that run through all aspects of the hotel
• How Rebecca is building a diverse and inclusive team in Japan
• The Kilimanjaro Strategy that her team is talking about

About Rebecca

Rebecca, a proud Kiwi, is the General Manager of Hotel Indigo Tokyo Shibuya, which opened in August 2023. She has been loving living and working in Tokyo now for over 5 years. This year marks 19 years with IHG, the company which she has had the opportunity to work in 7 different hotels across 4 different countries with.

Connect with Rebecca

LinkedIn: https://www.linkedin.com/in/rebecca-thorn-65b49940/

Links:

Rebecca’s First Episode #33: https://www.jandalsinjapan.com/episode/thirthy-three/

Personal/work Instagram - @rebecca_thorn_

Personal LinkedIn - https://www.linkedin.com/in/rebecca-thorn-65b49940/

Hotel Instagram - @hotelindigotokyoshibuya

Hotel LinkedIn https://www.linkedin.com/company/hotelindigotokyoshibuya/posts/?feedView=al l

Hotel Facebook - https://www.facebook.com/HotelIndigoTokyoShibuya/

Hotel website - https://www.ihg.com/hotelindigo/hotels/us/en/shibuyaku/hndsh/hoteldetail

Gallery 11 Restaurant: https://gallery11.jp/

Vinyl market in Tokyo: https://www.japantimes.co.jp/life/2025/03/08/lifestyle/vinyl-records-japan-overseas-buyers/

Hachiko: https://en.wikipedia.org/wiki/Hachik%C5%8D

Hachi...

Chris Boyle is Co-founder, Executive Chair and Managing Director of FABRUM. Chris shares FABRUM's expansive journey in the hydrogen energy sector, including breakthrough projects and partnerships with NASA, Rolls Royce, and significant Japanese corporations like Obayashi. We hear real stories about the failures as well as the successes that have helped them to be where they are today.

Subscribe to our list so you never miss an episode of Jandals in Japan

If you enjoyed this episode and it inspired you in some way, we’d love to hear about it and know your biggest takeaway. Head over to Apple Podcasts to leave a review and we’d love it if you would come and say hi (or Kia Ora or Konnichi Wa!) over on @jandalsinjapan on Instagram.

In this episode you’ll hear:

• How FABRUM started to get noticed by big organisations such as NASA and Rolls Royce
• The benefits of working with NZTE and how joining ministerial visits gives you credibility in Japan
• The pitfalls of casualness in business and how FABRUM designed a way that helps customers have confidence in them
• The long term vision for FABRUM in hydrogen and for Christchurch and New Zealand’s up and coming engineers.

About Chris

Christopher Boyle is the co-founder and Executive Chair of FABRUM, a New Zealand company with the tagline of “advancing a world where people can do more, with less, for longer, by creating clean-tech solutions which enable humanity to tread lightly.“

Christopher has been with FABRUM for over 20 years. He is an adventurer and serial entrepreneur, setting up a number of start-ups over the last two decades.

After graduating from the University of Canterbury with an electrical engineering degree, Chris ventured into the power industry, which took him around the world in a range of different roles. When he returned home, a reunion with an old university mate led to the creation of FABRUM Solutions.

Christopher was a Finalist in the EY New Zealand Entrepreneur Of The Year 2024

FABRUM is a world leader in providing engineering and cryogenic technologies that help generate power. From designing cryogenic systems for major hydrogen plants to developing lightweight composite liquid hydrogen tanks for the aviation industry, FABRUM has a number of patents on bespoke pieces of technology. The company was driven by the goal to develop Kiwi renewable technology for global adoption, helping sectors like aviation, marine, and heavy industry transportation decarbonise.

Japan’s Obayashi Corporation participated in FABRUM’s $23M Series A financing round in February 2023. Obayashi is one of the world’s leading construction companies with expertise and technological innovation and a long track record of projects in New Zealand. In August 2023, FABRUM collaborated with Obayashi Corporation on their first project together where FABRUM is the supplier of a Hydrogen Refuelling Station (HRS) package for a refuelling station project in Auckland.

Recently, FABRUM’s proprietary storage solutions have achieved some impressive performance milestones. For example, their cutting-edge liquid hydrogen (LH2) storage technology has been shipped to the top car manufacturer in Japan (Toyota) for further research and development.

Links:

FABRUM: https://fabrum.nz/

Jandals in Japan is brought to you by

Sir Steve Hansen, the former All Blacks Coach and current Head Coach of Toyota Verblitz joins us on Jandals in Japan and we were thrilled when he shared his favorite treat from a Japanese convenience store on treat night! We also dive into his experience in Japan and insights into coaching and team dynamics here, his deep respect for Japanese culture while making changes and questioning norms to take the Toyota Verblitz to the next level.

If you’ve ever wanted to learn more about Steve Hansen's coaching philosophy this is the episode for you.

Subscribe to our list so you never miss an episode of Jandals in Japan

If you enjoyed this episode and it inspired you in some way, we’d love to hear about it and know your biggest takeaway. Head over to Apple Podcasts to leave a review and we’d love it if you would come and say hi (or Kia Ora or Konnichi Wa!) over on @jandalsinjapan on Instagram.

In this episode you’ll hear:

• Steve’s early years on a dairy farm to a family run pub and what it taught him about people
• The importance of flexibility, communication, and positive reinforcement in fostering a high-performance team
• The challenges of integrating multinational players and the significance of mentoring
• The future of rugby in Japan and improvements that would transform the competition
• Unexpected mentors in shaping Steve’s journey

About Steve

Sir Steve Hansen is the Head Coach of the Toyota Verblitz Rugby Team. He was a former New Zealand rugby union coach and a former player. He famously led the All Blacks to victory during the 2015 Rugby World Cup as their head coach, a role that he held from 2012 to 2019. He built the All Blacks in this era to be not only the world’s most successful rugby team but also the most successful sports team at the time.

Steve was born in Mosgeil to dairy farming parents who had a farm on the Taieri Plain. He did his secondary school education and Christchurch Boys’ High School and spent six years in the New Zealand Police working at the Hornby Police Station. He played centre in rugby union representing Canterbury at first-class level on 21 occasions.

He began his coaching career with the Canterbury provincial rugby union team from 1996 to 2001, coached the Wales National Team, then returned to New Zealand as assistant coach for the All Blacks, rising to Coach of the team in 2012.

Steve ventured to Japan in 2020 to take up his assignment with Toyota Verblitz in coaching consultant for Top League side Toyota Verblitz serving as an advisor and mentor and was appointed Head Coach in 2024.

Steve became Sir Steve Hansen after being awarded a Companion of the New Zealand Order of Merit for services to rugby in the New Year’s Honours list in 2020.

Jandals in Japan is brought to you by Catherine O’Connell Law and PodLaunch with Jayne

Links:

Japan Rugby Weekly Podcast: https://redcircle.com/shows/japan-rugby-weekly

Connect with Jayne and Catherine

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