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Publisher's Summary

Avoiding or delaying a difficult conversation can hurt your relationships and create other negative outcomes. It may not feel natural at first, especially if you dread discord, but you can learn to dive into these tough talks by reframing your thoughts.

"How to Have Difficult Conversations When You Don't Like Conflict" is from hbr.org, published on May 24, 2017.

©2017 by the President and Fellows of Harvard College, All Rights Reserved (P)2017 Audible, Inc.

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