How to Deal with Difficult People

Smart Tactics for Overcoming the Problem People in Your Life
Narrated by: Katy Carmichael
Length: 4 hrs and 21 mins
4.1 out of 5 stars (218 ratings)

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Publisher's Summary

Don't let problem people get to you!

Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.

Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

This book will help you to:

  • Understand what makes difficult people tick and how best to handle them
  • Learn ways to confidently stand up to others and resist the urge to attack back
  • Develop strategies to calmly navigate emotionally-charged situations
  • Deal with all kinds of difficult people - hostile, manipulative and the impossible
  • Know when to choose your battles, and when to walk away

Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier.

©2014 Gill Hasson (P)2015 Audible, Ltd

What listeners say about How to Deal with Difficult People

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    5 out of 5 stars

Good Content but difficult audiobook

So far I like the content, but the narrator is just reading slowly and in a not engaging way. So I've been re-listening the narration over and over. If you can pay attention to the sleepy narration way this is for you, if it's not, maybe get the book and read it yourself.

10 people found this helpful

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Excellent help book

Would you recommend this audiobook to a friend? If so, why?

Yes, if they were having the same difficulty as I have been having. It has helped boost my confidence, and see things from a different perspective.

What was one of the most memorable moments of How to Deal with Difficult People?

The realization that I also need to change, and that I am too passive possibly causing some of the (passive) aggressive people in my life to treat me the way that they do.

Which character – as performed by Katy Carmichael – was your favorite?

I don't have a favorite, but I can say that it was helpful to hear some of the stories that I can relate to.

Was this a book you wanted to listen to all in one sitting?

Yes. I often found myself sitting in the car in my garage, after I arrived home from my 40 minute commute, listening to the book until I found a good stopping point.

Any additional comments?

I enjoyed listening to the narrator's voice. It was very pleasant, and understandable.

10 people found this helpful

  • Overall
    3 out of 5 stars

This is really a parenting book

I wasn't expecting so many references for dealing with kids. I wasn't expecting so many references for dealing with kids.

2 people found this helpful

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Terrible

The narrator is monotone and unenthusiastic. I feel like these examples were more about being a better parent rather than navigating the corporate world. Extremely repetitive. She made her points multiple times throughout chapter and reworded the same points in different chapters. The advice given was essentially ignore, walk away, be assertive when needed. Moving onto the next book.

1 person found this helpful

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quite thorough and well thought out

lots of great info. seems quite good advice. real psychological theory behind the concepts and advice

1 person found this helpful

  • Overall
    5 out of 5 stars

Great book!

Great book! I recently got promoted to a supervisor position. I had extremely difficulty dealing with two employees. Knowing the other two people will continue being difficult, I am able to change my attitude and gain control of situations with help from this book. Surprisingly the two people changed dramatically their attitude towards me as well.

1 person found this helpful

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easy listening and motivating

enjoyed listening to this book. got some insight in how to view people. this book has opened me into wanting to learn more about holding my ground and confidence.

1 person found this helpful

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A lot of good stuff--generalities too

Overall, this book was good. It starts with generalities, and ends with them too. But in between there a lot of good examples that help you with practical advice and tactics you can use right away.it was good to read about some of the examples of people that are difficult to deal with, and ways to confront them brother wise work with them to get things done. This is especially true of difficult people on the workplace. I'm not so sure the book to going to any level of detail to truly dealing with an impossible person. Still, a good read.

2 people found this helpful

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thankful

thankful for this tool I acquired to handle the impossible people I run across in my life

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Worth a listen

This book is really all about open and honest communication. The premise is basically, if you’re struggling to deal with someone, it’s probably because you don’t understand each other fully - unless they totally suck, in which case, burn it all down and run.

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  • Anonymous User
  • 10-28-18

Top read!

I found this book very enlightening and reaffirming. Very logical and easy to follow along and easy to try to apply the things I learnt in my life with my interactions with people. I have recommended it to at least five people who have all gone on to download the book too!

8 people found this helpful

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  • Mul
  • 10-01-18

Useful info and well worth a listen

I've listened to a lot of personal dev books and similar advice books but this book still added something useful. of course specific to the problem of difficult people but also questioning ones own communication and in general to think more about how one reacts and approaches certain situations. I would highly recommend this book and would interested to know of more on this topic.

8 people found this helpful

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    3 out of 5 stars
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  • Theresa Hannon
  • 01-23-18

Fair

Repetitive in parts but did have some really good points. Liked the narrator's relaxing voice.

8 people found this helpful

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  • Ms. Caroline Lindsell
  • 12-05-17

Superb self help

Excellent advice and understand of self and others. Wish I’d found this years ago such a big help, easy to listen to and absorb. Thank you

8 people found this helpful

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    5 out of 5 stars
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  • Kemi
  • 02-22-16

useful!

Found it useful to listen to. A bit repetitive but it brings the point home. Would recommend it.

8 people found this helpful

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  • L H.
  • 11-01-18

Useful and thought provoking

I liked the book. It makes you think about other people, but more importantly yourself. I would recommend it.

6 people found this helpful

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  • Mr Adam Fillary
  • 12-17-19

tough listen if it's you!! lessons and warnings

we are all in this book... be brave and suck it up then do something about it.

5 people found this helpful

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  • TimE238
  • 12-08-19

A bit lame

I thought it was a bit of an unstructured ramble of the obvious. I gave it less than an hour before stopping the meandering

4 people found this helpful

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    4 out of 5 stars
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  • Edosa
  • 12-01-17

very practical and helpful

A good read Includes some very practical and helpful advice - for real world situations

4 people found this helpful

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  • Amazon Customer
  • 12-15-19

Excellent

Very useful tips and strategies for dealing with different types of difficult people. Easy to listen to and interesting. Definitely one I will listen to again.

3 people found this helpful